YADILKA REYES

Marietta, GA ***** 770-***-**** ad35n3@r.postjobfree.com

10+ Years of Experience Leading HR Operations

& Supporting Complex Legal Matters in Fast-Paced Corporate Settings

Accomplished professional with proven skills in partnering with C-level leadership in defining and executing business processes. Trusted business partner to spearhead critical projects focused on improving business operations and enhancing employee engagement. Collaborative mentor, trainer, and leader of high-performance teams.

KEY HIGHLIGHTS

●Human Resource Management: Extensive experience building HR functions from the ground-up, including introducing, maintaining and enforcing proactive employee relations and all policies and procedures, while outlining strategies to cater to multistate payroll and business consensus across all departments within the organization.

●Legal Operations: Subject matter expert in civil, business and commercial litigation, along with personal injury, immigration and bankruptcy. Extensive experience in all paralegal operations such as office management, data entry, writing and research, analytical problem-solving and case law reporting.

●Communications: Fluent Bilingual communicator (English, Spanish) skilled in building positive relationships with diverse populations, including clients, stakeholders, and team members.

●Technical Expertise: Proficient in MS Office Suite (Word, Outlook, Power Point, Visio, Excel), HRIS applications (PayCom, ADP Workforce Now, iCIMS), Odyssey E-File, PeachCourt, MyCase, QuickBooks, BOSS, PACERS, TOPS and GA Notary Public.

EXPERIENCE

PARALEGAL SPECIALIST, Aug 2020 – May 2023

U.S. Small Business Administration/ Office of Disaster Assistance, Remote

Provide assistance and guidance to the Accounts Department of the Processing and Disbursement Center in closing and disbursing loans, managing portfolios or working on special projects as assigned.

Performing legal reviews of residential and business loan documents for compliance with applicable agency policies and practices, regulations, and laws.

Responding to loan related inquiries from, and preparing correspondence for, a wide range of customers such as Attorneys, borrowers, managers/supervisors, other internal and external partners and the general public.

Managing a portfolio of loans and performing all loan closing duties for any assigned loans while complying with portfolio management directives.

Making disbursement of funds within the agency guidelines of $25,000+ daily.

FREELANCE VIRTUAL ASSISTANT, Feb 2015 – Aug 2020

York Virtual Services, LLC. (Various Organizations), Remote

Support a wide range of business clientele in driving various legal operations, including start-ups, legal management, contracts negotiation, bookkeeping, business administration, creating Non-Profit Organizations and HR training. Communicate with client leadership to identify, isolate, and resolve legal challenges.

●List of clientele includes: The Pink Chef LLC, Gababa Foundation Inc, Downs Law LLC,

Simpli Destined LLC, R33LOV3 INC, Woodbridge Collective LLC, Premier Advanced Lending,

Energi Alliance Corp, Law Offices of Joel Baskin, and Law Offices of Myrlin Earle.

●Played a key role in improving alignment of business and legal processes.

●Enhanced team performance by driving new training on suits, judgements, and garnishments.

HUMAN RESOURCES DIRECTOR, Apr 2017 – Dec 2019

Thelen & Associates, LLC., Norcross, GA

Directed team of 2 HR professionals and the operations of 300+ employees in 8 locations and 3 states. Developed HR strategies to redefine recruitment, organizational change, leadership development and coaching, succession planning, employee relations, multi state weekly and semi-monthly payroll and quarterly commissions, compensation plans implementation and overall performance improvement.

●Improved employee performance by enforcing the training and development of all staff members and on-boarding for new hires including H2B employees.

●Orchestrated all I-9 processes while maintaining employee handbook policies and procedures.

●Served as the primary point of contact on Workers Compensation, Family Medical Leave (FMLA), Fair Labor Standards, EEO, ADA, Wage and Hour, ERISA and other regulatory compliance and regulatory requirements.

●Functioned as employee benefits administrator, requiring leadership over new enrollments, open enrollments, new hires, qualifying events, employee terminations, COBRA, Life Insurance, AD&D, STD, LTD, and 401(k).

PARALEGAL, Aug 2012 - Apr 2017

Dorough & Dorough, LLC., Decatur, GA

Facilitated the recovery of outstanding balances for pre/post-judgment creditors. Drafted legal and business communications and expertly negotiated payment arrangements. Performed legal research, prepared and filed legal documents.

●Enhanced the administration of garnishments with external corporations for the State of Georgia.

●Collected an average of $45K per month.

●Successfully balanced caseload of 500+ files with collectible balances of up to $25K.

EDUCATION

Certification in Human Resources Management, 2016

American Public University System, Charles Town, WV

A.A.S in Paralegal Studies, 2015

Central Georgia Technical College - Macon, GA

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