Customer Service Front End

Stephanie Baldwin

*** ****** ****** ***, **********, Georgia, 30458, US • 1-912-***-**** • *************@*****.*** Team player who is also a good communicator.

Capable of overseeing all aspects of front-end and back-end operations. Born leader and analytical problem-solver with a track record of successful team building and management. Excellent customer service, communication, and listening skills, as well as experience with cash management and point-of-sale systems. Focused on ensuring smooth financial, personnel, and operational operations. Strong motivation combined with outstanding interpersonal, communication, and team-building abilities. Ready to take on new challenges and work with a dynamic organization to achieve success. A resourceful leader who can stay calm under pressure and delegate day-to-day responsibilities. Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty. Customer service

Sales expertise

Product and service sales

Merchandising

Business Strategy

Training and mentoring

Staff training and development

Excellent customer service skills

Goals and performance

Sale expertise

Associate business

Colorado Technical University - Colorado Springs, CO Store Manager - June, 2019 to January, 2023

Dollar General - Statesboro, GA

Keep track of inventory and make sure products are available. Was in charge of vendor selection and relationships in order to ensure the best pricing and on-time delivery of items like [Type] and [Type]. Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow. Manage point-of-sale systems, focusing on accuracy and efficiency. Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions.

General Laborer - May, 2015 to February, 2018

NRS - Pooler, GA

Reduced workflow gaps by maintaining a welded frame and a consistent material flow through the production lines. Oversaw inventory processes in order to keep project delays to a minimum. PVC weld chiseling, window builds and finishes, and excess frame corner weld clearing were among the projects I assisted senior leadership with.

Moved heavy materials around the work zone with tugs, hand trucks, and pallet jacks. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Associate - January, 2015 to July, 2015

Statesboro taxes - Statesboro, GA

Provided high-quality care to patients by actively listening, asking open-ended questions, and [Skill] Made sure the information was accurate when recording [Number] transactions on a daily basis. Schedule appointments

Shift Supervisor - January, 2011 to October, 2014

Baldinos Giant Jersey Subs - Statesboro, GA

Developed and improved job assignments for the [Type] team, planned production schedules, and improved task flow organization. Implemented security, safety, and loss prevention strategies during shifts.

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