Thomas Chila

Stamford, CT *****

ad35l8@r.postjobfree.com

+1-561-***-****

Willing to relocate: Anywhere

Work Experience

Sales Manager

Delray Hyundai Genesis Acura - Delray Beach, FL

December 2017 to Present

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

• Provides sales management information by completing reports.

• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

**Sales Accomplishments**:

1st Year in sales industry, I sold 206 automobiles and received Salesman of the Month four (4) times, along with Customer Satisfaction Award. Received "Pro Status" in one year. Sales Associate

Delray hyundai genesis - Delray Beach, FL

September 2011 to November 2017

Consultant Manager

OCE Imagistics - Trumbull, CT

January 2006 to May 2011

Worked with process owners to develop flowcharts and test scripts for critical processes and evaluate the risk for each control within organization.

Annually tested each process to determine that operational guidelines are being followed and submit documentation of any discrepancies.

Submitted quarterly certifications to process owners to review current processes and operations in order to document any changes.

Participated in AML remediation process.

Participated in AML "on-boarding" process for clients.

Ensured that all outstanding AML documentation is in place. Controller

Pitney Bowes, Inc - Stamford, CT

January 2000 to May 2005

Developed business case for Enterprise Resource Planning for Board of Director's approval (Order to Cash & Leasing/Global Field Service $178mm).

Partnered with Program Management team to enhance overall financial monitoring and control(s) of project.

Performed deep-dive analysis to bring visibility and clarity to the amount of capitalized software development.

Managed Enterprise Resource Planning's monthly financial closings.

Presented cash flow and delivery challenges to Senior Executive Team

(analyses resulted in project restructuring which contributed approximately

$10million of P&L headroom for 2005, as well as $40million of cash for redeployment).

Established guidelines within project to ensure best practice(s) and ascertain Sarbanes-Oxley compliance.

Developed manufacturing budget labor and overhead rates on normal and scheduled capacity.

Reported monthly labor and overhead variances against budget monies.

Developed manpower requirements for manufacturing division.

Recommended cost efficiencies to reduce labor and overhead rates. Finance Manager, Telemarketing and Postage by Phone Pitney Bowes, Inc - Stamford, CT

January 1999 to December 2000

Developed integrated budget package giving upper management visibility to product profitability

($130mm revenue; $8mm expenses).

Developed 12-month rolling forecast for both revenue and expenses.

Developed business plans and recommendations to outsource telemarketing activities from Connecticut to Wisconsin (savings of $6mm annually).

Restructured Finance Department to better align activities and goals within telemarketing group.

Achieved success through extensive analysis and research to add non- Pitney Bowes supplies into Pitney Bowes telemarketing channels resulting in favorable gross margins.

Managed development of a strategic plan for both business units with tactical and strategic marketing.

Managed monthly financial closings for both units. Education

Master of Business Administration

University of Connecticut

Skills

• Field service

• Logistics

• Microsoft Office

• Software development

• Marketing

• Negotiation

• ERP systems

• SOX

• Accounting

• Customer service

• Telemarketing

• Manufacturing

• Sales

• Microsoft Excel

• QuickBooks

• Employee orientation

• Research

• Dealership experience

• Data entry

• Sales management

• Profit & loss

• SAP

• Oracle

• Forecasting

• Budgeting

• Bookkeeping

• Accounting software

• Accounting

• Office management

• Payroll

• QuickBooks

• Windows

• Filing

• Customer service

• Banking

• Property management

• Communication skills

• Computer skills

• Sales

• Sales management

• Leadership

• Project management

Certifications and Licenses

Driver's License

Assessments

Office manager — Proficient

January 2024

Scheduling and budgeting

Full results: Proficient

Work style: Conscientiousness — Proficient

January 2024

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Management & leadership skills: Planning & execution — Proficient February 2024

Planning and managing resources to accomplish organizational goals Full results: Proficient

Attention to detail — Proficient

January 2024

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

February 2024

Responding to customer situations with sensitivity Full results: Proficient

Bookkeeping — Proficient

January 2024

Calculating and determining the accuracy of financial data Full results: Proficient

Sales skills — Proficient

January 2022

Influencing and negotiating with customers

Full results: Proficient

Managing accounts in QuickBooks — Proficient

January 2024

Using QuickBooks software to manage business financials Full results: Proficient

Retail customer service — Proficient

January 2024

Responding to customer situations in a retail setting Full results: Proficient

Principles of accounting — Proficient

February 2024

Preparing financial records according to federal policies Full results: Proficient

Customer service — Proficient

January 2024

Identifying and resolving common customer issues

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

February 2024

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Work style: Reliability — Proficient

February 2024

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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