Charles H. Brock

*** ***** **., *******, ** *****

Cell 704-***-****

Key Qualifications

** *****’ experience with City of Concord

** *****’ experience in Code Enforcement Division

* *****’ experience as Code Enforcement Manager

3 years’ experience as Senior Code Enforcement Officer

9 years’ experience as crew leader with Water Resources Department

Knowledgeable in supervisory skills and code enforcement practices

Spent 10 years as Water Resource’s Safety Committee Representative

Experience

Advance Auto Parts

Delivery Driver

Nov.22,2023-present

Deliver parts to auto mechanic shops around Concord area.

City of Concord Police Department Code Enforcement Division 10/25/2004 to 09/01/2021

Code Enforcement Manager

Supervises employees by prioritizing and assigning work, conducting performance evaluations, ensuring staff training and adherence to policies and procedures, and making hiring, termination, and disciplinary recommendations. Provides public and internal relations by responding to and resolving public inquiries, providing information on policies and procedures, communicating situations to upper management, and applying mediation, negotiation, and conflict resolution techniques in resolving controversial cases. Manages, plans, coordinates, and reviews the programs and activities of the Division. Analyzes, evaluates, and interprets laws, codes, and regulations and provides technical expertise and compliance strategies. Supervises the investigation and enforcement of local and state codes, zoning, and land use regulations and ensures efficient and effective accomplishment of Division objectives.

Senior Code Enforcement Officer

Supervises staff by prioritizing and assigning work, conducting performance evaluations, ensuring staff are trained and follow policies and procedures. Maintains and supervises the Code Enforcement time clock and all entries into the system, assists with maintaining the Division calendar by approving vacation time and any payroll time sheets as needed, restocks supplies as needed. Receives complaints and/or concerns regarding code and zoning violations from citizens, management, legal staff, and coworkers, responds with updates to these concerns, handles irate citizens, and troubleshoots for other officers. Investigates and assists in research of the enforcement of the Local, State and Zoning Laws, assists in the development and/or implementation of new programs and strategies from the Code Enforcement Manager (.As well as duties of Code Enforcement officer.

Code enforcement Officer

Perform minimum housing inspections, conduct hearings for housing cases, post properties unfit for habitation, issue violations for code violations and or zoning violations, coordinate with private contractors for vehicle removal and code violation abatements, issue verbal warnings and stop work orders for construction not meeting compliance code, remove and dispose of illegal signs and issue zoning violations for signs not meeting standards, attend neighborhood meetings and answer questions and concerns of citizens, maintain files and records of housing case’s, zoning violation’s and code violation’s started, signs removed, vehicles removed, code issues abated by contractors, housing cases.

City of Concord Water Resources Department 6/9/1995 to 10/24/2004

Water Crew Leader

Performed Variety of tasks required in installation, repair and maintenance of water distribution system, including direction of a crew as a working crew member, training and development of other crew members in their performance of duties, kept written records of work performance, made written and oral reports on jobs completed. Monitored and evaluated employees, prioritized and assigned work, ensured public and employee safety hazards are minimized by assuring all safety precautions are utilized.

City of Concord Water Resources Department 11/1/1990 to 6/8/1995

Utility Maintenance Worker

Performed Variety of tasks required in installation, repair and maintenance of water distribution system, including operation of various vehicles and equipment in performance of field assignments.

Skills and Abilities

Ability to operate a computer and applicable software applications

Ability to apply local, state and federal laws, rules and regulations

Ability to detect poor workmanship, inferior materials, and hazards

Ability to deal with irate and difficult citizens

Conflict resolution skills

Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction

Ability to prioritize and assign work

Ability to solve problems

Supervisory principles

Ability to supervise and evaluate employees

Ability to convey or exchange information and receive work direction

Above average knowledge of geography of City

Ability to maintain effective working relationships with co-workers, supervisors, general public, other city departments, property owners and business owners sufficient to exchange information and to receive work direction

Ability to maintain division calendar

Ability to maintain payroll timesheets

Certifications

NC Certified Housing Code Official-4/2016

NC Certified Zoning Official-11/2008

Mechanical Inspector Level 1-1/2007

Plumbing Inspector Level 1-1/2007

Building Inspector Level 1- 10/2005

Law and Administration-05/2004

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