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Customer Service Support

Location:
Arkansas City, KS
Posted:
March 06, 2024

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Resume:

Caitlin Morrison

*** * *** **

Arkansas City, KS 67005

205-***-****

ad35hr@r.postjobfree.com

Summary

Dedicated and focused in prioritizing, completing multiple tasks simultaneously and following through to obtain goals. Highly motivated employee who is passionate about providing exceptional customer service and satisfaction. I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions. Seeking a role of increasing responsibility. Include entering and managing data in Access as well as a liaison between clients, client representatives. Highlights

Positive customer experiences

Time Management

Exceptional communication skills

Data Presentation

Credit transactions

Fluent in Microsoft Word, Excel, and PowerPoint

Based on Technical Knowledge

Quick learner

Experience

Securitas Security/G4S Security 8/2017– 03/2018

Security Officer

Birmingham, Al

Monitored central alarm system for fire, intrusion, and duress alarms and responded authorized entrance and departure of employees and visitors; Authorized entrance and departure of vehicles, cargo trucks and visitors; Secured all doors in the main building after hours; Monitored and reported suspicious activities to local authorities; Operated detecting devices for screening individuals to prevent passage of prohibited articles into restricted areas; Such as all passengers, crew members an employees for weapons or contraband. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences; Trugreen Lawn Care 01/2012 -8/2014

Auditor, CSR, AR Caller

Birmingham, Al

Educated customers about the brand to incite excitement about the company’s mission and values; Resolved all customer complaints in a professional manner while prioritizing customer satisfaction; Fostered a positive work environment by consistently treating all employees and customers with respect and consideration; Worked with the management an Sales team to implement the proper division of responsibilities; Actively pursued personal learning and development opportunities; Process and verify as necessary to ensure accurate payment of all legitimate invoices on a timely basis.For AR calling while also being the only Auditor.

AM Contractors

Owner/General Laborer 02/2015 – 07/2017

Pleasant Grove, AL

Cleaned homes; painted inside and outside of homes; managed new clients; managed laborers. Delivered materials to customers.

Education

SouthSide High School 2011

Diploma

General Studies



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