Justin Roberts

Access management Supervisor

Plano, TX

ad35he@r.postjobfree.com

469-***-****

Highly motivated associate with extensive customer service and sales expertise. Very detailed oriented customer service manager with excellent problem-solving skills.

Authorized to work in the US for any employer

Willing to relocate anywhere

Work Experience

Access management supervisor

Stadium People

2016 to Present

Ticket Taker

● Access Management

● Directional Staff

● Guest Services

● Premium Suits Service

● Event Logistics

● Team Promotional

Shipping and Receiving Clerk CSR

Canon Business Process Services, Inc. - Lewisville, TX October 2019 to August 2021

Responsible for all mail, packages, and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality, and/or other duties as assigned. Interfaces with customers to obtain information to assure completeness of claim information and update client systems. Monitors email boxes inboxes and other client systems to fulfill requested services

● Helps Claims department by performing clerical duties e.g. mail, check processing, reception, distribution, or other similar tasks as assigned

● Monitor inventory of copy supplies, paper, and toners.

● Receive, sort, and deliver all incoming mail and packages.

● Prepare outgoing mail packages via FedEx/UPS to meet deadlines Tour Ambassador at The Star

Legends Hospitality

September 2017 to August 2018

Helping Tour guides

● Tour security

● Showing guest around

● Enforcing rules and policies

Warehouse Clerk supervisor

Amazon Fulfillment Associates

March 2013 to April 2017

Perform production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks at or above the rate expectation for each task Assist Area Manager in the daily management of department/FC duties, including

allocating labor, leading meetings, assigning job duties, coaching, training, and communicating with internal and external suppliers meeting or exceeding of department performance goals Ability to work for different managers: managers move around to meet business needs and as Amazon's business grows you must adapt

to changes in management Computer experience Excellent communication skills- able

to coach, train, and assist team members Thinks outside of the box; searches for innovative solutions Demonstrates positive work attitude and leadership skills Demonstrates a commitment to a culture of safety

● Stand-Up, Walkie, Clamp licensed

Education

High school or equivalent

Plano East Senior High School - Plano, TX

May 2000

Skills

Customer Service 10+ years Guest Service 10+ years Microsoft Google social media spreadsheet 10+ years Workflow 10+ years Typing 10+ years Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus 10+ years Warehouse experience 7 years Forklift 7 years Microsoft Office 5 years Microsoft Excel 3 years Windows 10+ years Supervising experience 8 years Warehouse distribution 7 years

Awards

Three Time Employee Of the Month

October 2017 September 2018 May 2021

I received the Silver Star twice the first one with Stadium People in October 2017. Legends Hospitality September 2018. I have also received Employee of the month with Canon in the month of May 2021.

Certifications / Licenses

Texas Notary Public

A publicly commissioned official who serves as an impartial witness to the signing of a legal document. Document signings where the services of a notary are likely to include real estate deeds, affidavits, wills, trusts, and powers of attorney.

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