Robert J. Lyszkowski Jr.

*** *. ****** **., *** * • Media, Pennsylvania 19063

C 215-***-**** • ad35fh@r.postjobfree.com

QUALIFICATIONS SUMMARY

Highly competent and self-motivated professional seeks to leverage work experience and a degree in

Business and Public Affairs for a Team Leader, Manager, or entry level position.

Project Management: Works well as a sole contributor or team member in the planning and delivery of corporate projects. Accurate and organized with the ability to multitask. Excellent follow-through with the ability to prioritize and meet deadlines in a high-pressure, fast-paced environment.

Customer Relations & Communications: Combines strong customer relations skills with perceptive business acumen. Able to communicate effectively and interpersonally with customers and business associates at all levels. A consummate professional who can find win-win solutions while representing company interests.

Key Strengths: Detail-oriented and analytical, with an aptitude for numbers. Exhibits personal and professional integrity at all times. Strong communicator, problem-solver, and team worker with solid critical-thinking skills. Thrives within metrics driven, goal oriented environments while continuously delivering exceptional results.

EDUCATIONAL BACKGROUND

Bachelor of Business and Public Affairs, (2002)

West Chester University, School of Business and Public Affairs, West Chester Pennsylvania

Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, Access, Visio, Lotus Notes, FAW, CASS, ICIS, Newtrack/LPS, Vendorscape, Pacer, Provenir

EXPERIENCE HIGHLIGHTS

GM Financial/Americredit, Horsham, PA 2014-2019

Senior Credit Analyst I

Responsible for researching and analyzing credit risks, assessing credit history and approving or denying extension of credit to potential customers. Contact with other company departments; primarily, the branch network, as well as automobile dealers and other finance and credit sources. Responsible for the processing of online credit applications, overflow applications retail/ lease, and Commercial Vehicle Lending. The Credit Analyst is also responsible for all specialty underwriting as assigned.

Analyze credit data to determine the degree of risk involved in extending credit

Make decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal laws

Develop sufficient dealer relationships that ensure volume objectives and credit quality

Capture automotive finance contracts that meet profitability criteria for pricing and performance

Phelan, Hallinan LLC., Philadelphia, PA 2010-2014

PA Bankruptcy Supervisor

Responsible for managing and developing document preparation strategies for up to 30 employees across the state of Pennsylvania. Directly responsible for overseeing all areas of document preparation, which includes proof of claims, Motions for Relief, Objections, legal documents, etc. Worked along side multiple departments and Attorneys to develop new internal system to track documents and their preparation

Bankruptcy team recognized as the most profitable department in the Firm.

Recognized for the successful implementation of a task system to track document preparation.

Hire, train, coach, mentor, and manage performance for staff. Conduct performance appraisals and develop goals and remedial action plans.

Responsible for overseeing all districts in the stare of Pennsylvania (EAST, MIDDLE, WEST)

Legal Assistant

Responsible for reviewing and preparing legal documents including Motions, Proofs of Claims, Complaints, and Notices of Default. Directly responsible for assessing client referrals, reviewing figures, reviewing court dockets, and acting as liaison between clients and attorneys. Worked along side multiple attorneys and clients insuring few documents errors and timely document filing. Responsible for handling phone calls to assist Clients, Debtors, and Opposing Counsel.

Bankruptcy, Pennsylvania: Familiar with all rules, regulations, and documents for the state of Pennsylvania districts Eastern, Middle, and Western.

Bankruptcy, Florida: Familiar with all rules, regulations, and documents for the state of Florida districts Northern, Middle, and Southern.

Pre-Foreclosure, Pennsylvania: Familiar with all rules, regulations and documents for the purposes for preparing Complaint documents for the state of Pennsylvania.

Flagship Credit Corporation, Chadds Ford, PA 2009 – 2010

Assistant Collections Manager/Loss Mitigation Supervisor

Responsible for managing and developing collection strategies for up to 30 employees. Directly responsible for overseeing all areas of loss mitigation, which includes repossession, redemption, rebate collections, and total loss collections. Worked along side multiple departments to develop coaching strategies to help employees improve their skills.

Repossession team set company record for least amount of charge off losses for January 2010.

Recognized for the successful implementation of a total loss collection strategy.

Hire, train, coach, mentor, and manage performance for staff. Conduct performance appraisals and develop goals and remedial action plans

Chrysler Financial (Formerly DaimlerChrysler Financial Services), Chalfont, PA 2003 – 2009

Supervisor/Team Leader, Loss Mitigation (2009)

Responsible for the management of up to 12 employees handling the collection or repossession of overdue auto purchase payment that were severely delinquent. Worked along side collection department to develop collection strategies and coach collection agents on how to improve skills.

Team performance consistently ranked in Top 5 of 20 departments in delinquency measures

Recognized for the successful transfers of different portfolios being integrated into the business center

Hire, train, coach, mentor, and manage performance for staff. Conduct performance appraisals and develop goals and remedial action plans

Supervisor/Team Leader, Collections (2007 – 2009)

Responsible for the management of up to 15 employees handling the collection of overdue auto purchase payments. Partner with peers and senior management in deciphering business needs and goals; develop action plans to attain targets.

Team performance consistently ranked in Top 10 of 24 departments in delinquency measures

Recognized for maintaining consistently high performance levels subsequent to company wide staff reductions

Contributed to the creation and implementation of a comprehensive training program for new hires

Hire, train, coach, mentor, and manage performance for staff. Conduct performance appraisals and develop goals and remedial action plans

Supervisor/Team Leader, Repossession/Redemptions (2006-2007)

Responsible for the management of up to 8 employees handling the process of assigning repossessions and processing redemptions on secured collateral. Worked side by side with collections and outside repossession vendors to insure quality work and timely recovery.

Redemption Team ranked #1 company wide in customer service

Contributed to the development of a repossession vendor database which tracked repossession assignments from vendor acceptance to redemption process

Recognized for excellence in customer service in regards to wrongful repossessions.

Hire, train, coach, mentor, and manage performance for staff. Conduct performance appraisals and develop goals and remedial action plans

Customer Service Representative (2003-2006)

Responsible for assisting customers, with overdue car leasing and purchase payment, in developing alternatives for becoming current with payment schedules. Awarded for “Excellence in Performance”, for both productivity and quality several times.

References available upon request

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