Camiya Spruell

I am a hard worker and I am extremely dedicated in all that I do. I do not mind working long hours, weekends, holidays, or double shifts. I will be a great asset to all companies. I love working with and helping people. I am a people person. Champaign, IL

ad359c@r.postjobfree.com

+1-217-***-****

To obtain a position in a positive environment that will enable me to use my strong organizational, speaking, and people skills to provide effective support to my organization. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Electronics Sales Associate

Walmart - Champaign, IL

September 2023 to Present

1. Stocking shelves

2. Unloading Freight

3. Conducting Phone Audits

4. Confirming High Ticket Items

5. Money Management

6. Photo Lab Technician

7. Checking in Phones

8. Sales

Remote Technical Support

Accenture - Knoxville, TN

September 2020 to August 2023

• Answer phone and assisted customers with changes

• Maintain up-to-date knowledge of customer accounts

• Explain products and benefits

• Confirm payments, refunds, etc.

• Resolve payment and order disputes

• Write call center scripts

• Resolve technical issues involving internet and phone service.

• Upsell products and services.

• Provide one call resolutions

• Escalate service technician tickets properly.

Customer Service Representative/Call Center

HORNE LLP - Ridgeland, MS

April 2020 to May 2020

• File and process claims on behalf of unemployment/ pandemic assistance.

• Assist in filing weekly certifications in regards to unemployment.

• Perform password resets.

• Assist with username retrieval.

• Update claimants on claim status and or required information. Food Service Worker

Sam's Club - Pearl, MS

February 2020 to April 2020

• Daily food prep.

• Cooking multiple food dishes.

• Clean and sanitize lobby and kitchen.

• Stocking

Cashier/Customer Service

Sprint Mart - Jackson, MS

April 2019 to January 2020

• Operate cash register.

• Handle all cash, credit, and debit card purchases.

• ID all customers when distributing beer and tobacco products.

• Clean and stock store.

• Clean gas pumps and parking lots.

• Stock ice,cigarettes, beer, and drink coolers.

• Check in Vendors

Cashier/Customer Service

Family Dollar - Jackson, MS

December 2018 to March 2019

• Operate the cash register.

• Check customers out.

• Unload freight.

• Stock shelves.

• Currently working part time.

Customer Service Associate

Conduent - Madison, MS

June 2017 to November 2018

I work for CVS Caremark Company. I answer phones, process claims, order medications, and assist members anyway possible.

• Answered phone and assisted customers with changes

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Confirmed payments, refunds, etc.

• Resolved payment and order disputes

• Wrote call center scripts

Customer Sales Associate

AutoZone - Chicago, IL

June 2018 to September 2018

Operated cash register handling all cash and credit card transactions. Unloaded truck. Put up stock. Placed parts on hold and ordered parts for members. Answered phone inquiries fluently, consistently, and accurately.

• Greeted customers

• Managed customer accounts

• Resolved customer issues

• Collected and documented orders

• Responded to inquiries and issues

• Operated the cash register

Customer Service Associate

Speedway LLC - Burr Ridge, IL

May 2018 to August 2018

I operate cash registers.

I assist customers with credit card transactions, cash payments, fuel services, and gift card transactions. I stock shelves and cigarettes.

• Assisted customers with a warm and professional attitude

• Answered general questions

• Responsible for tracking and maintaining inventory

• Responsible for cashier duties

• Handled online orders and credit card transactions Cashier FOH

Chicken Salad Chick - Flowood, MS

March 2018 to May 2018

• Operate the registers in drive thru as well on front counter.

• Program call in orders for pick up.

• Double as a food runner and work "Expo" as a food expediter.

• Maake tea, lemonade,clean and stock FOH every morning.

• Recommend food selections to customers and assist any way possible. Cashier/Customer Service

McDonald's - Jackson, MS

April 2014 to March 2018

Responsibilities

To greet customers in a friendly manner.Assist with food selection.Also answer all questions that may arise during customer interaction.To operate cash registers on front counter as well as back drive thru.To complete all customers food orders in a timely and accurate manner.To handle all cash and/or credit card exchanges accurately.Also to distribute customer food professionally and accurately. Skills Used

Skills Used

Customer Service,Organizational Skills,and Cash handling skills. Apparel Sales Associate

Walmart - Ridgeland, MS

September 2016 to February 2017

• Stock and unload freight.

• Tag and censor merchandise.

• Monitor dressing rooms.

• Work in jewelry when needed.

• Count inventory.

• Assist customer in clothes selection.

• Work in Men's, Women's, Children's and Infant apparel. Cashier/Customer Service

Pizza Hut - Ridgeland, MS

January 2016 to April 2016

Responsibilities

I complete orders over the phone as well as on front counter. I cut and box all food orders, as well as cook wings on Wingstreet. I am responsible for all driver dispatch and handling all cash and credit card offers. Accomplishments

I learned how to prep and prepare all good items and how to operate in all areas of the store within one week.

Skills Used

Customer Service

Cash Handling

Cleanliness

Organizational

Education

Associate in Medical Administrative Assistant

Ultimate Medical Academy-Clearwater - Clearwater, FL April 2018 to August 2020

BA in Psychology

Kaplan University-Davenport Campus - Davenport, IA February 2017 to February 2018

High School Diploma in College Preparation

Lockport Township High School East - Lockport, IL

2007 to 2011

Skills

• Call Center (3 years)

• Customer Service (6 years)

• CSR (6 years)

• Customer Care (6 years)

• Customer Support (4 years)

• Food Service (5 years)

• Crew Member (5 years)

• Microsoft Office (8 years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (8 years)

• Computer Skills (10+ years)

• Sales (5 years)

• Cash Handling (8 years)

• Cashiering (8 years)

• Food Preparation (6 years)

• Food Safety (6 years)

• Kitchen Experience (6 years)

• Salesforce (4 years)

• CRM Software (2 years)

• Microsoft Excel (3 years)

• Typing (10+ years)

• Computer literacy

• Live chat

• Data Entry

• Salesforce (1 year)

Languages

• English - Expert

Links

http://indeed.com/me/Camiya_Spruell

Certifications and Licenses

Food Handler

Food Handler Certification

Assessments

Customer service — Proficient

January 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

COMPUTER SKILLS

• Proficient in various computer applications including Microsoft Word, Excel, PowerPoint, and Internet.

Contact this candidate