DARLIE LUCENARA MILLER

Phone: 253-***-****; ad359b@r.postjobfree.com

Graham, Wa 98338

OBJECTIVE:

To provide strategic support to an organization where my background can be effectively utilized to improve output, strengthen relationships, and enhance future prospects of the company.

RELEVANT SKILLS

Over 12 years of experienced in Customs Brokerage and Transportation office support.

7 years experienced in Air Export Department and 1 year in Ocean Export Department

Maintains positive and effective working relationship with fellow workers and supervisors.

Excellent in communication, time management, multi-task, and organizational skills.

Knowledgeable in Warehousing Management Systems/Transportation Management Systems/Freight Audits

Experienced with HTS Classification.

Detail-oriented and able to work under strict deadlines.

Experienced in Microsoft Office skills including Excel, Word, Access, Outlook and PowerPoint

PhotoDraw, FAST, TLS, Document Imaging System

Usage of Computer, Copying Machine, Fax Machine, Scanner, Telephone, Postage Meter.

Experienced in multi-modal planning for Parcel, LTL, FTL, RAIL, Air and Ocean planning.

Experienced in using the CargoWise System.

EMPLOYMENT HISTORY

CH ROBINSON- OCEAN GLOBAL FORWARDING AGENT 03/22 -05/2023

Responsible for managing and operating the shipment lifecycle of global freight.

Determine variety of delivery issues in resourceful and most effective ways to process.

Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc..

Build great relationships with customers, responding timely and following up on issue resolutions.

Provide reporting and documentation support to internal and external customers.

Execute the rate and shipping document audits.

Participate in all meetings with Logistics Partners/Vendor and Customers

Participate in customer business reviews.

JAS FORWARDING- AIR EXPORT SPECIALIST 07/2021- 3/2022

Prepare and coordinate documentation for efficient, cost-effective and lawful execution of all export transaction.

Communicate with export related authorities to customers and suppliers.

Assist other departments/divisions as needed, or when requested by department or branch manager

Audit files to ensure accuracy and completion.

Ensure accurate data entry and document upload into the system.

Correspond on projects, initiatives, and service efforts with teams across the Logistics Department.

FEDEX TRADE NETWORKS- AIR EXPORT SPECIALIST (6/2017- 7/2021)

Prepare, analyze, and/or submit air export documentation to the appropriate parties (U.S. Customs, Airlines agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs and transportation.

Track and Trace arrival of air freight to its destination countries inclusive of dispatch of freights.

Develop rates and/or provide quotes for the movement of freight per customer request.

Handle exporting billing to overseas partner and shipper.

Assist and coordinate in identifying alternate carriers needed for shipments.

Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.

FEDEX TRADE NETWORKS – BOEING ACCOUNT (5/2014 – 6/2017)

Senior Entry Coordinator/ Dispatcher - A&O

Operate data entry equipment, keying data, and other information in a prescribed format.

Perform billings and audits

Coordinate dispatch and pick up deliveries to Boeing Distribution Centers all throughout US

Coordinates proper release orders and resource availability.

Resolved variety of delivery issues.

Assist in identifying alternate carriers

UPS-SUPPLY CHAIN SOLUTION AUBURN WA, (8/2012-/2014)

Customs Brokerage Representative/ Logistics - Costco

Operate data entry equipment, keying data, and other information in a prescribed format.

Monitor Shipping report and research.

Experienced with HTS Classification.

Arrange pick up and deliveries.

File and monitor OGA issues.

UPS-SUPPLY CHAIN SOLUTION AUBURN WA, (08/2005- 8/2008)

Customs Brokerage Representative- Cabelas Account

Operate data entry equipment, keying data, and other information in a prescribed format.

Opening and Transmit documents.

UPS-SUPPLY CHAIN SOLUTION Gardena, CA - (8/2004-8/2005)

Customs Brokerage Representative- Toys R Us

Pick containers using FAST system.

Assemble the entries, both ocean freight and air freight.

Update files and freight availabilities.

EDUCATION:

1993 – 1997 - Bachelor of Science in Psychology

Palawan State University, Palawan, Philippines

REFERENCES: “ Upon Request”

REWARDS AND ACCOMPLISHMENT

All Star Award for Customer Service - Target Corporation Awarded to UPS Employee- June 2004

Certified Customs Specialist – February 2016

Dangerous Goods Certified – June 2021

Contact this candidate