Jessica Hughes, CBCS

* * **** ******

New Castle IN 47362

765-***-**** ad357s@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

●Proficient in Microsoft office systems.

●Exceeds in customer service skills.

●Organized,dependable attendance and detail orientated.

●Retains,applies knowledge for new software applications efficiently.

●Leadership skills.

EDUCATION AND TRAINING

Ross Medical Education Center Muncie,IN December 2019- June 2020

Medical Insurance Coding and Billing

●High Academic Achievement, 3.75 GPA.

●Educated in proper communication with all people based on their needs.

●Knowledgeable in government,commercial insurance plans and HIPAA.

●Skilled in medical office procedures, medical terminology and record retention.

●Proficient in medical CPT and ICD-10 coding.

RELEVANT EXPERIENCE

TS Tech Indiana New Castle IN November 2020- Present

Seat Assembly

●Began on the passenger side line learning processes and procedures. Attained knowledge of several lines.

●Trained on safety procedures all applicable to OSHA standards.

●Assigned as a mentor to new staff for training on multiple stations and lines.

University Dermatology Center, Muncie IN October 2020-November 2020

Externship

●Creating new patient accounts.

●Verifying Insurance for existing and new patients.

●Checking Patients in and out of appointments

●Completing front office duties, such as phone calls, filing and scanning documents.

●Worked on collection and recall reports for billing.

TS Tech Indiana New Castle, IN June 2017 - February 2019

Seat Assembly

●Began on the passenger side line learning processes and procedures. Attained knowledge of several lines.

●Trained on safety procedures all applicable to OSHA standards.

●Assigned as a mentor to new staff for training on multiple stations and lines.

New Castle Correctional Facility New Castle, IN January 2016 - February 2017

Mailroom Clerk

●Inspected incoming packages for safety.

●Processed and cataloged incoming correspondence for offenders.

●Handled offender Legal mail.

●Responsible for confiscating unapproved material.

Xerox Anderson, IN June 2015 - November 2015

Customer Service Representative

●Preformed data and cellular upgrades.

●Processed and posted client payments and adjustments to their accounts.

●Operated a multi-phone system assisting customers with troubleshooting technical difficulties.

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