Hadi Ghaddar

**** ******** ** • Dearborn, MI ****8 • 313-***-****• ad357n@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/hadi-ghaddar-71b1b122a/ EDUCATION

• B.S. Computer and Information Science

Wayne State University – Detroit, MI 2021 - 2023

• Courses Completed: Computer Architecture, Algorithm Design and Analysis, Computer Operating Systems, Java, Python.

WORK EXPERIENCE

IT and Operations Coordinator Aug 2022 - Present

Detroit Pizza Factory – Dearborn Heights, MI

• Troubleshooted technical issues on the company systems, resulting in a 25% increase in system reliability and a 40% reduction in downtime..

• Developed an application in Python to assist the manager with budget calculations.

• Implemented performance tracking software to monitor staff progress and effectively organized team roles for improved productivity and efficiency by 20%.

• Utilized customer relationship management (CRM) software to support and resolve online ordering issues and in-store complaints, ensuring a seamless customer experience.

• Utilized inventory management software to track and manage inventory data and online orders across multiple locations, optimizing stock levels and order fulfillment. IT Support Coordinator May 2019 - Jun 2022

Greenland Super-Market- Dearborn Heights, MI

• Implemented an automated scheduling system to manage staff schedules and hourly rates, reducing manual workload and increasing efficiency.

• Utilized inventory management software to streamline bulk orders for multiple restaurants and optimize delivery times, resulting in 20% cost savings and improved order accuracy by 15%.

• Conducted troubleshooting and resolution of technical issues on company systems, ensuring minimal disruption to operations.

• Developed and maintained a custom financial reporting system using Google Sheets to track monthly revenue, expenses, and other key financial metrics. PROJECTS

BillBuzz Mobile App Fall 2023

Wayne State University – Detroit, MI

• Led a team in development of a finance-tracking app using React-native and Android Studio.

• Worked on implementing Plaids API to help us connect with the user’s bank institution.

• Implemented Twilio 2FA for security, by sending a 6-digit SMS code to avoid account theft.

• Encrypted users’ info before getting sent to the Database using an encrypted algorithm.

• Used MongoDB to manage and store the applications data.

• Worked on the UI/UX of the application.

SoulMatch Web Application Fall 2022

Wayne State University – Detroit, MI

• Led a team to develop a dating app that separates the users based on their facial structure ratings and hobbies.

• Implemented face recognition AI to rate the user’s facial structure.

• Added an upload feature, so users can upload images.

• Implemented a LIKE and DISLIKE algorithm.

• Used Firebase database to store the user’s information with encrypted passwords. TECHNICAL

Software:

Microsoft Office Python SQL Server Linux Unix Java Java Script Power BI Android Studio Nodejs Spring Boot PuTTY Tailwind CSS OneNote HTML

Language:

Fluent in Arabic, and English

Certificates: Information Systems Security Officer Adobe Illustrator