Shawn Fitcheard

**** ********* ****– Huntsville, AL 35810 256-***-**** ad356i@r.postjobfree.com

PROFESSIONAL SUMMARY

To provide the ability to build teams and develop cross-training for knowledge transfer. Recognized for improving organizational effectiveness and efficiency to achieve desired goals.

Skill

•Microsoft Word

•Excell

•Spreadsheet

•Strong Interpersonal

•Cost Control

•Leadership Engagement

•Multitasking

Work Experience

Dollar Tree - ASM Manager Sept. 2023-Dec 2023

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.

Examines merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Assigned employees to specific duties.

Reviewed inventory and sales records to prepare reports for management and budget departments.

Took inventory of stock and reordered when inventory drop to a specified level.

Train, and evaluate personnel in sales or marketing establishments

Victory Market - Store Manager June 2021-May 2023

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.

Examines merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Assigned employees to specific duties.

Kept records of purchases, sales, and requisitions.

Planned and prepared work schedules and kept records of employees' work schedules and timecards.

Reviewed inventory and sales records to prepare reports for management and budget departments.

Took inventory of stock and reordered when inventory drop to a specified level.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting workers when appropriate.

Alabama A&M University - Public Safety August 2018-May 2021

Answered alarms and investigate disturbances

Locked doors and gates of entrances and exits to secure buildings.

Performed wellness checks upon request.

Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, and presence of illegal substances.

Patrolled school premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Responded to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.

Chambers Bottling Company - Delivery Driver September 2015-July 2018

Drove trucks to deliver products to various companies.

Informed regular customers of new products services and price changes.

Recorded sales or delivery information on daily sales or delivery record.

Listened to and resolved customer's complaints regarding products or services.

Dirt Cheap - Customer Service Associate July 2014-August 2015

Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Checked to ensure that appropriate changes were made to resolve customers' problems.

Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Completed contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Taco Bell - Shift Leader June 2003-August 2014

Monitored compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.

Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Counted money and made bank deposits.

Investigated and resolved complaints regarding food quality, service, or accommodations.

Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.

Education

High School Diploma or Equivalent, General Studies

UAH

Huntsville, AL August 2006-August 2006

Contact this candidate