Sasha King

Atlanta, GA *****

ad354n@r.postjobfree.com

+1-470-***-****

To secure a Customer Service/ Client Care Position. Authorized to work in the US for any employer

Work Experience

Non CDL Box Truck Driver

Drako logistics - Atlanta, GA

October 2023 to Present

• Drive a 26 ft box truck on a predetermined route and schedule

• Deliver or pick up items as instructed, adhering to specified timeframes

• Document deliveries and log shipments into a tablet for accurate record-keeping

• Report any discrepancies during delivery to maintain precise inventory control

• Report any vehicle issues encountered during the shift to the appropriate channels

• Follow DOT regulations to ensure compliance with transportation standards Transportation Representative / Route analyst / General laborer / route pick up, drop off driver

Master First Services - Lithonia, GA

July 2008 to Present

Responsible for 40+ store route, completion of pre-trip and end-trip analyst. Prepared itemized delivery sheet for items of merchandise to be delivered by truck drivers. Grouped and routed deliveries according to designated areas. Ensure truck is loaded safely and securely. Provide exceptional customer service during course of deliveries. Instrumental in ensuring the delivery of all goods.

Located and selected merchandise and verified against delivery sheet specifications.Kept records of and arranged for storage of undelivered merchandise.

Heavy freight pick up driver

Dhl - Atlanta, GA

January 2023 to December 2023

Loading and unloading freight into trucks or vans in a timely manner

• Hit all deliveries and pickups within the given time frames

• Perform Daily vehicle inspections to ensure vehicle is in safe and working condition.

• Report any mechanical problems encountered with vehicles

• Communicate delays, accidents, or other traffic and transportation situations to your dispatcher or other couriers while on route

• Handle material from various warehouses .

• Ability to load freight with electrical pallet jack or manual pallet jack OTR Truck Driver

Dmd freight - Atlanta, GA

January 2020 to November 2021

• Maintain a log book to record miles covered and hours travelled, and ensure that all necessary documentation with respect to freight is filled and submitted. Also, record damages and shortages incurred. In addition, make sure that all receipts are kept safe and secure Observe and comply with all traffic regulations – federal, state and local Inspect assigned vehicle regularly to identify and repair minor faults, and to report major mechanical breakdown to a skilled mechanic

Assist in the loading and unloading of goods or equipment to be transported Communicate with the dispatcher, supervisor, or clients using wireless devices or on-board computer systems

Ensure safe transportation and delivery of freight to designated locations Ensure that assigned vehicle is always neat and tidy, and carry out other regular upkeep like inflating the tires, refueling, changing oil and water, and tightening nuts and bolts Report any delay that may affect the timely delivery of freight to the dispatcher and client Report any accident incurred in the course of transporting the freight to the dispatcher or supervisor immediately

Report any damage incurred during transportation to the supervisor or dispatcher Pay tolls and other necessary vehicle levies.Completed daily pre and post-trip inspection checklist

• Drove Over the road (OTR), no touch freight and fleet truck

• Delivered merchandise to clients

• Resolved customer complaints

• Loaded and unloaded truck and trailer

• Maintained accurate inventory count

OTR Truck Driver (Over the Road Truck Driver)

A and A freightrunners - Atlanta, GA

May 2017 to January 2020

• Maintain a log book to record miles covered and hours travelled, and ensure that all necessary documentation with respect to freight is filled and submitted. Also, record damages and shortages incurred. In addition, make sure that all receipts are kept safe and secure Observe and comply with all traffic regulations – federal, state and local Inspect assigned vehicle regularly to identify and repair minor faults, and to report major mechanical breakdown to a skilled mechanic

Assist in the loading and unloading of goods or equipment to be transported Communicate with the dispatcher, supervisor, or clients using wireless devices or on-board computer systems

Ensure safe transportation and delivery of freight to designated locations Ensure that assigned vehicle is always neat and tidy, and carry out other regular upkeep like inflating the tires, refueling, changing oil and water, and tightening nuts and bolts Report any delay that may affect the timely delivery of freight to the dispatcher and client Report any accident incurred in the course of transporting the freight to the dispatcher or supervisor immediately

Report any damage incurred during transportation to the supervisor or dispatcher Pay tolls and other necessary vehicle levies.Completed daily pre and post-trip inspection checklist

• Drove Over the road (OTR), no touch freight and fleet truck

• Delivered merchandise to clients

• Resolved customer complaints

• Loaded and unloaded truck and trailer

• Maintained accurate inventory count

Vault personell/driver/messenger

Garda World - Mableton, GA

April 2016 to May 2017

Operate armored trucks in a safe manner, abiding by all federal, state, local and company regulations. Responsible for the security of cargo checked into the vault and out of the vault. Process liability to insure that it is ready for the various shuttles to banks, other branches or the airport.Responsible for the safe and timely delivery of cash and coin to Garda customers, as well as the loading and balancing of ATM machines along your route.

Transportation

Jencare - Atlanta, GA

May 2015 to June 2016

Atlanta, Ga.

Transportation

Safely and proficiently transport patients from home to medical facility for doctor appointments. Ensure customer service by helping patients on and off bus. Accountable for patient safety and arrival to doctor appointments on time. Excellent decision making skills for best route appropriate during high traffic times. Responsible for paperwork detailing: mileage, gas, and customer pick ups. Required to keep full maintenance on company vehicle when needed.

Technical Support Specialist

Asurion - Stone Mountain, GA

November 2013 to June 2015

Adequately and proficiently resolved technical calls related to DIRECTV. Working knowledge of wireless technology and equipment. Good decision making and problem solving. Excellent computer skills. Professional customer service skills. Excellent interpersonal communication skills. Ability to retain detailed information needed to solve complex problems. Great organizational skills and the ability to handle multiple tasks

Customer service representative specializing in car lockouts JTS - Stockbridge, GA

July 2011 to October 2014

Stockbridge, GA

Roadside Assistance

Efficiently and safely assisted disabled drivers in different circumstances despite weather and/or environment challenges. Customer service representative specializing in car lockouts, tire changes, gas issues and battery jump starts and purchases. Responsible for company vehicle to include: proper dispatching, maintenance, and state driving laws

Customer Service Specialist

Convergys - Clarkston, GA

January 2011 to October 2013

Responsible for account information for customers who have wireless service for ATT. Ensured full quality customer service, for customer calling in reference to their account balance, disputes, troubleshooting, and account management, required to self management, as the position is work at home, able to proficiently navigate through several screens at one time. Wheelchair Assistant/Cabin Services

AirServe Corp - College Park, GA

November 2010 to June 2011

Efficiently and safely assisted wheelchair bound passengers who required services through the airport to their destinations. Ensured customer retention by consistently providing outstanding, extensive care. Handled the detailed cleaning of aircraft, managed the daily inventory of aircraft and truck supplies, and the loading/unloading of trucks in preparation for the next shift. Education

Electrical Engineering

Clayton State University - Morrow, GA

2008 to 2009

College Prep

Martin Luther King Jr. High School - Lithonia, GA

August 2004 to May 2008

Skills

• OTR

• Bus Driving

• Delivery Driver Experience

• Flatbed

• Commercial Driving

• Box Truck

• Special Needs

• Freight Experience

• Shuttle Driving

• Technical Support

• Computer Skills

• Delivery driver experience

• OSHA

• Forklift

• Warehouse experience

• Heavy lifting

• Moving

• Basic math

• Technical support

• Cash register

• Account management

• Cash handling

• Freight

• Load & unload

• Communication skills

• Driving

• English

• Truck driving

• Box truck

• Customer service

• Childcare

• Flatbed

• Time management

• Organizational skills

• Management

Certifications and Licenses

Driver's License

Non-CDL Class C

Assessments

Written communication — Proficient

May 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

More than 5 years of customer service and client care Excellent written and verbal communication skills

Detail oriented

Self Starter with a positive attitude

Extensive cash handling knowledge

5+ years experience of driving and delivering products for different companies. Knowledgeable of safety regulations and procedures. Ability to plan and organize priorities.

Accustomed to working under high-stress and harsh weather conditions.

Contact this candidate