Customer Service Ramp Agent

NAUM FERNANDO

*** *********** *****, ** *** *A* · +1-438-***-****

**********@****.***.**

Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.

10 YEARS WORK EXPERIENCE

DEC 2022 – PRESENT

POWDER COAT PAINTER, EVANS CONSOLE CORPORATION, CALGARY Apply accurate amount of powder coating using a spray gun. Repair coating guns when needed. Maintain a clean coating area. Follow the coating department's break times. NOV 2022 – DEC 2022

RAMP AGENT, UPS CANADA CALGARY AIRPORT

Marshaling aircraft, loading and unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned. APRIL 2022 – OCT 2022

WIPTEC Quebec – Customs and Inventory

JAN 2021-MAY 2022

COOPERATIVE EXCELDOR Quebec – Process Operator

Jul 2020 – APRIL 2022

CLEAN INTERNATIONAL – Equipment Cleaner

FEB 2017 – MAR 2020

AIR TWO - Luanda/ Angola - Executive and Medivac First Officer Pilot OCT 2013 – JAN 2017

Air jet- First Officer Pilot

EDUCATION

DECEMBER 2009

PILOT TRAINING DIPLOMA, AERO PRECISION SCHOOL- JOHANNESBURG 2

SKILLS

• Satisfactory problem-solving skills to

help resolve customer complaints or

needs

• Excellent verbal and written

communication skills to convey ideas

• Strong customer service and

interpersonal skills

LANGUAGES SPOKEN

• English – Fluent

• Spanish – Fluent

• Portuguese - Fluent

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