Jill A. Asnicar, MSCIS, PMP, CSM, SA

303-***-**** · ad3510@r.postjobfree.com · Littleton, CO · linkedin.com/in/jill-asnicar-mscis-pmp-csm-sa

PROFESSIONAL SUMMARY

Results-driven Program Manager with over 15 years of experience leading global teams for complex multi-project programs in financial services, cybersecurity, and telecommunication industries. Proven track record of achieving company-wide objectives through strategic planning, cross-functional team management, and the application of project governance practices.

STRENGTHS

Agile Methodology · Budgeting & Forecasting · Change Management · Coaching & Mentoring · Data Analysis · Productivity Improvement · Risk Management · Staff Management · Stakeholder Engagement

CERTIFICATIONS

PMP - Project Management Professional, Project Management Institute (PMI)

CSM - Certified Scrum Master, Scrum Alliance, Inc.

SA - Certified SAFe Agilist, Scaled Agile, Inc.

Practitioner Program in Project Management – Systemation, University of Colorado at Denver

WORK EXPERIENCE

V GROUP INC., Contract to Jefferson County, Golden, CO July 2023 - January 2024

IT Project Manager / Program Manager

Created and executed comprehensive plans, monitoring progress and making adjustments as needed, to meet evolving requirements for digital accessibility program across government entities.

Managed cross-project dependencies to mitigate risks and ensure compliance with legislation.

Anticipated stakeholder needs and proactively addressed roadblocks with innovative problem-solving to ensure timely delivery of key milestones.

THE WESTERN UNION COMPANY, Denver, CO November 2015 - April 2023

Leader, IT Project Manager, March 2020 - April 2023

Directed Cyber Security Program Planning team and used agile and waterfall project management methodologies and tools to adjust to changing stakeholder expectations and project requirements.

Collaborated with leadership to develop and improve the roadmap and product strategy.

Created annual budget and monitored results to ensure objectives were met within 5% of plan.

Senior IT Project Manager, November 2015 - March 2020

Managed multiple Cyber Security projects to protect data and information technology (IT) systems for the Security Operations Center (SOC) and Project Management Office (PMO).

Achieved a 20% drop in phishing click rates through the strategic management of the Security Training and Awareness Program with direct supervision of the Information Security Manager.

Developed program communications and board presentations for Chief Information Security Officer.

VISA, INC., Highlands Ranch, CO March 2014 - November 2015

Senior Project Analyst, VISA, INC., January 2015 - November 2015

Senior IT Project Manager, ADITI STAFFING, Contract to VISA, INC., March 2014 – January 2015

Cross-organizational management of resources and process governance to drive Prepaid portfolio.

Advanced adoption of continuous agile development, reducing project delays by 30%.

Jill A. Asnicar, MSCIS, PMP, CSM, SA 303-***-**** Page Two

CHARLES SCHWAB & CO., INC., Englewood, CO August 2008 - March 2014

Senior Staff – Project Manager Technical

Delivered Interactive Voice Response (IVR) systems resulting in 20% reduction in call handling time.

Implemented a new project intake process to prioritize program requests and maximize resources.

Collaborated with QA Lead to establish automated tool and policies, reducing testing time by 50%.

ADDITIONAL RELEVANT EXPERIENCE

EVOLVING SYSTEMS, INC., Englewood, CO

Technical Manager II / Technical Program Manager (TPM)

Designed a training program and provided mentorship to a recently established IT project management team, resulting in a 20% reduction in the time required to deliver new software features.

Technical Manager

Supervised two software architects, six software development engineers, and a technical communicator. Managed the transition from waterfall to agile, which resulted in a 30% rise in customer satisfaction.

SKILLS

Clarity Project and Portfolio Management (PPM), Jira, Lucidchart, Microsoft Excel, Microsoft Office 365, Microsoft OneNote, Microsoft Power BI, Microsoft PowerPoint, Microsoft Project, Microsoft Teams, Microsoft Word, Oracle iProcurement, Onspring, ServiceNow, SharePoint, Visio, Workday, Wrike, Zoom

Proficient in project management methodologies, including waterfall and agile practices.

Strong leadership and communication skills, with the ability to effectively lead cross-functional teams, manage stakeholders, and drive organizational excellence.

Skilled in building, coaching, and managing teams, coupled with a dedication to fostering a culture of continuous improvement.

Excellent organizational and time management abilities, with a keen attention to detail in managing program objectives, scope, timelines, and budgets.

EDUCATION

Master of Science, Computer Information Systems (MSCIS) - Regis University, Denver, CO

Bachelor of Science, Computer Information Systems (BSCIS) - Regis University, Denver, CO

AWARDS

Business Excellence Award - CHARLES SCHWAB & CO., INC.

Award for Excellence in Innovation - EVOLVING SYSTEMS, INC.

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