NEENA VERMA

ad350v@r.postjobfree.com 978-***-****

SUMMARY

Seasoned and versatile higher education professional with over 15 years of experience in Institutional Research, Strategic Planning, Program Evaluation, and Performance Measurement. Enthusiastic, people-oriented, cross-functional thinker with strong research, technical writing and data analysis skills, including data visualization and data management; effective written/oral communication, and team-building experience.

GENERAL SKILLS

Institutional Research

Social Science Research and Analysis

Data visualization and Report-writing

Budget Planning

Team Building

Problem Solving

Accreditation

Strategic Planning

Data management and data governance

Institutional Research

Business Intelligence

Public Speaking

Group Facilitation

Teaching and Mentoring

Higher Education Policy Issues

Presentations and Reports for Board of Trustees and Institutional Leadership

Project planning and Implementation

Documentation and technical writing

Federal and State Reporting for MA Higher Education Institutions – IPEDS, HEIRS etc.

Performance Assessment and Evaluation

TECHNICAL SKILLS

Highly proficient

●Microsoft Office Suite - Word, Advanced Excel, Access, Power point, Publisher

●Preparing documents with Adobe Writer

●Intranet site development using Sharepoint

●SPSS (Software Package for Statistical Analysis)

●Power BI

●MicroStrategy - Report Writing and Querying

Proficient

•Watson Analytics

•Tableau

PROFESSIONAL EXPERIENCE

BOSTON UNIVERSITY, Boston, MA

Assistant Provost for Academic Data and Decision Support

January 2020 to PRESENT

●Conducted several analyses of institutional and external data to support academic planning, academic program assessment, and external reporting.

●Worked in partnership with the senior officers with oversight of Undergraduate, Graduate, Diversity, Faculty, and Research portfolios, and actively collaborated with the University Office for Institutional Research (OIR) and Information Services and Technology (IS&T) to guide the collection, analysis, and interpretation of data related to the academic mission and activities of Boston University.

●Represented the Office of the Provost in developing data-based strategies for assessing academic quality, institutional outcomes, measuring institutional performance against strategic plan goals, comparative analysis with peer institutions, conducting regular and ad-hoc studies, and reporting to campus constituencies and external agencies.

●Developed the public-facing PhD Program Profiles in Power BI.

ALDER GRADUATE SCHOOL OF EDUCATION, Redwood City, CA

Senior Institutional Research Officer

May 2018 to March 2019

●Established the Institutional Research Office at Alder GSE.

●Worked with Alder leadership to meet Accreditation recommendations for Institutional Research at the organization.

UNIVERSITY OF MASSACHUSETTS PRESIDENT'S OFFICE, Boston, MA

Director of Institutional Research

March 2008 to July 2018

●Acted as the University’s liaison to the MA Dept. of Higher Education on all matters related to data and data-related policy decisions.

●Provided leadership to, and facilitate coordination of all activities and projects undertaken by the University Institutional Research Group.

●Prepared standard institutional reports on summary level institutional data, including trends and peer comparisons where appropriate. Worked on special research projects and reports to support policy development, decision making, accountability, program evaluation, and promotion of the University.

●Produced written and graphic materials to convey information in an attractive and easily accessible form with an eye to translating statistical data for the general audience.

●Served as a resource for system-wide and campus-level data.

●Responded to requests for data from President's Office, trustees, and external agencies and organizations.

●Worked with executive leadership to develop the strategic roadmap for Business Intelligence analytics and dash-boarding. This involves working closely with leadership to help define, capture and present key performance data.

●Oversaw daily office operations of UMPO’s Office of Institutional Research.

QUINSIGAMOND COMMUNITY COLLEGE – Worcester, MA

Director of Institutional Research and Planning

January 2006 to March 2008

●New responsibilities included generating research information essential to the College's planning processes; Co-Chair of College Strategic Plan Committee.

●Member of the Executive Team with a direct report to the President – worked with the College Leadership to support policy and planning functions engaged in institutional self-study or assessment, program review processes, institutional effectiveness, and accreditation processes.

●Prepared federal and state-mandated institutional profile information Insure timely and consistent reporting of institutional data and performance indicators.

●Comprehended, proposed, and documented databases integral to the IR relationship.

●Centralized responses to internal and external requests for data.

●Established databases that anticipate reporting needs.

●Proposed and gathered internal and external benchmarks related to institutional effectiveness.

●Developed and implemented student/staff surveys to collect relevant information for decision-making, such as campus climate survey, graduate follow-up survey, summer enrollment needs, etc.

●Oversaw daily office operations and evaluations of IR staff.

●Compiled annual recommendations for end of fiscal year budgets.

●All College Day Presentations on Assessment and Institutional Effectiveness; Student Learning Outcomes.

QUINSIGAMOND COMMUNITY COLLEGE, Worcester, MA

Adjunct Faculty

August - December 2006

●Designed, and taught an interdisciplinary course entitled Race and Ethnic Relations: A Global Perspective. This also entailed formatting exams and student assessment.

IRVINE VALLEY COLLEGE, Irvine, CA

Institutional Research and Planning Analyst

January 2004 to December 2005

●Provided research support and assistance to the College President in various aspects of institutional research and planning in areas such as accreditation, strategic planning, program review, student learning outcomes, matriculation, enrollment management, validation studies of in-house assessment tools, etc.

●Conducted institutional research for the college administration, including the design and implementation of surveys; processing and analysis of data, publishing reports.

●Created and maintained local databases, etc.

●Provided research and technical assistance to the faculty and administration of the College.

●Conceptualized schemata of the college strategic planning process, including presentation to Administrative Council; Faculty Senate.

●Generated and maintain institutional research data.

●Completed external (e.g. IPEDS, College Board Survey, etc.) and internal research.

●Maintained College Research and Planning internet and intranet website.

UNIVERSITY OF CALIFORNIA, Irvine, CA

Adjunct Faculty

August - December 2003

●Designed, and taught an interdisciplinary course entitled Women and Religion: A Global Perspective. This also entailed formatting exams and student assessment.

GOVERNOR’S OFFICE OF PLANNING AND BUDGET, Salt Lake City, UT

State Data Center Coordinator and Research Analyst

April 2002 to March 2003

●Managed and publicly represented the work of the Utah State Data Center, the lead agency for Census data in the state Manage a team of research analysts in the SDC.

●Manage and maintain the SDC affiliate network, which consists of 34 public and private organizations statewide Represent Utah at regional and national SDC Meetings.

●Served as editor and contributor, as well as managed the production of the Utah Data Guide quarterly Newsletter.

●Planned and hosted demographic and economic data workshops for local data users.

●Prepared accurate data and analysis for demographic and economic reports and projects, including the annual Economic Report to the Governor.

●Contribute articles to, and managed the production of the Economic Report to the Governor.

UTAH ISSUES – CENTER FOR POVERTY RESEARCH AND ACTION

Salt Lake City, UT

Research Director

October 2000 to October 2001

●Plan, coordinate, and implement statewide study of homelessness. Specific duties included literature review, development of survey instruments, data collection & analysis, development of database, preparing reports Research, analysis and publication of poverty-related data for Utah Issues' annual Poverty in Utah report.

●Supervision of research assistant and vista volunteers Assist Utah Issues' constituents with data requests.

●Assist Utah Issues' constituents with data requests.

●Assist in grant writing for local and federal funds.

EDUCATION AND CERTIFICATIONS

Certificate: Performance Assessment in Higher Education, Harvard University – Cambridge, MA

Doctorate in Philosophy: Sociology, University of Toronto – Toronto

Master of Arts: Sociology (GPA: 4.0), Marquette University, Milwaukee, WI

Master of Philosophy: Social/Cultural Anthropology, Delhi University – Delhi

Master of Science: Anthropology, Delhi University – Delhi

Bachelor of Science: Zoology, Delhi University – Delhi

ACCOMPLISHMENTS

●APLU’s 2017 Annual Meeting panel: Third Party Vendors for Data Analytics: Friend or Foe?

●CIMA 2017 Conference: Co-Organizer and Moderator for session on Data Governance (July 2017)

●2016 Commonwealth Citation for Outstanding Performance – Awarded by State of MA for leading the University’s team on the UMass Academic Program Inventory project (October 2016)

●CIMA 2016 – Two-year appointment to APLU’s CIMA (Commission on Information, Measurement, and Analysis) Planning Committee. APLU (Association of Public and Land Grant Universities) is a research, policy, and advocacy organization of public research universities, land-grant institutions, state university systems, and higher education organization (March 2016)

●NDI 2016 – Reviewer for 2016 NDI (National Data Institute) class applications, co-hosted by NCES (National Center for Education Statistics) and AIR (Association for Institutional Research)

●Boston Future Leaders – Class of 2015. Nominated by University of Massachusetts for the Greater Boston Chamber of Commerce annual leadership program.

●NEAIR 2015 – Conference presentation: “Designing a User-friendly, Searchable, Web-based Academic Program Inventory Database for the Average Consumer and the Higher Education Practitioner”

●2016-2017 - Chair of the UMass Amherst Parents Advisory Council

●National Data Institute Fellow (2013) – Merit-based national fellowship to attend NCES/NSF partnered NDI at DC, July 14-20, 2013.

●NEAIR 2013 – Conference presentation: “The UMass President’s Executive Dashboard - Key Aspects of Successful Dashboard Development: What Works, What Doesn’t, and What You Don’t Expect At All”

●AIR White Paper Nomination and Publication: Tools and Techniques: “What’s Next and How do Institutional Researchers Keep Current?” (2010)

●AIR Summer Institute for Advanced IR Professionals (2006)

●MA Community Colleges Leadership Academy (2007 - Incomplete)

●Administrators Award for Excellence, Irvine Valley College, Irvine, CA (2005)

VOLUNTEERING ACTIVITIES

●Worked as a mentor/volunteer teacher at a community center in a program that imparts life skills and a value-based education to students in the K-12 age group (2006-2018).

●Chair of the Parents Advisory Council at, University of Massachusetts, Amherst (2016-2018).

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