Amy Young

Contact

**** **** **** *****

Davenport, IA 52806

563-***-****

ad350p@r.postjobfree.com

Profile

Motivated and hardworking Customer Service Representative and Retail Sales Associate with over 10 years of experience supporting sales teams. Recognized for exceptional communication and interpersonal skills while interfacing with diverse clientele. Proven to deliver high customer satisfaction ratings.

Education

Rockridge High School

2000-2003

Key Skills

Customer Service

Employee Management

Ability to Multitask

Communication Skills

Problem-solving

Time Management

Experience

June 2017 – April 2023

Retail Sales Associate • Dick’s Sporting Goods

Responsibilities: Greeted customers promptly and with a friendly and engaging attitude. Determining their needs in a professional and enthusiastic manner. Built rapport with customers and employees to earn respected and trusted recommendations. Collaborated with team members to ensure day-to-day tasks were met with precision in a timely manner. Worked to keep the sales floor neat, organized, and well stocked. Followed all store protocols and safety regulations.

January 2015 – April 2017

Bar and Restaurant Manager • Sports Station

Responsibilities: Managed employees and trained according to their job responsibilities. Maintained inventory and worked with local distributors to reorder supplies. Determined employee schedules. Handled all accounts payable and receivable. Designed computer programs to track data involving employees and restaurant needs. Maintained budget and monitored the budget. Oversaw the planning for special events.

References

Available upon request.

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