Camille A. Clemons

*** ***** ******, ***********, *********** 39401 ad34zr@r.postjobfree.com 601-***-****

SKILLS

Experienced Forklift driver

Calm and Professional Under Pressure

Understanding Customer Needs

Shipping and Receiving Freight

Loading and Unloading Freight

Operating Handheld Devices

Inventory Adjustments

Upbeat and Positive Personality

Multitasking and Prioritization

Computer Proficiency

Customer Data Confidentiality

Customer Account Management

Understanding Customer Needs

Verbal and Written Communication

Inbound and Outbound Calling

Strong Analytical and Problem-Solving Skills

Excellent Upselling Skills

Ability to Train Others Ability to Work in Various Weather Environments

Focused customer relations professional skilled in lead generation, customer

relationship development and sales. Accomplished in providing unsurpassed

support to demanding customers. Offering experience in related roles, as well

as passion for improving service delivery, enhancing knowledge, and exceeding

expectations.

WORK HISTORY

Online Order Member Specialist

Sam’s Club 11/1994 – 06/2022

Managed customer and business issues and enhanced satisfaction by matching optimal solutions to individual customer or business needs.

Pleasantly greeted customers and businesses to ask open-ended questions to better determine needs.

Suggested add-on services that would be helpful to customers or businesses to improve bottom line.

Helped reduce team service loads by teaching customers and businesses strategies for completing transactions in-store or through web portals.

Maintained vendor and customer visits by verifying and loading previously placed orders or incoming shipments.

Updated pricing and signage to complete product displays and educate customers.

Forklift Experience – 27 years

Power Jack Experience – 2 years

EDUCATION

High School Diploma: Philadelphia High School, Class of 1989

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