SUMMARY

Extremely organized with strong problem solving, safety, and strategic planning skills to meet deadlines and exceed customer requirements. Over ten years experience in customer service management and three years of experience as a CDL Class B driver. Certified notary public.

EXPERIENCE

Carmax: Vehicle Delivery Specialist (CDL Class B) 2022-Present

●Operate and loading of a two car hauler using a hydraulic lift for loading

●Maintain compliance with all DOT transportation regulations

●Interface with customers to deliver cars to homes and dealerships

●Utilize Salesforce to maintain necessary paperwork and Bill of Ladings

Jabill (Johnson/Johnson): Customer Representative 2019-2022

●Promoted from a medical device operator to a quality inspector

●Performed company inspections in a CCA Clean Room environment

●Liaison between customers and company for delivering medical parts

●Developed schedules for all deliveries using the 26-foot box truck

Allegro Assisted Living: Fleet Manager 2019

●Transported residents safely to appointments/outings in a bus or car

●Assisted residents into vehicles utilizing a man lift

●Maintained drivers logs and vehicle maintenance inspection records

●Consulted with residents to schedule their appointments

River Oaks American Addiction Center: Fleet Supervisor 2016-2019

●Supervised a team of eight drivers: managing schedules and coordinating daily meetings to ensure proper communication and customer service

●Oversaw logistics and maintenance for the trucking fleet

●Acted as company representative for clients entering their sober journey

●Transporting clients in a bus safely to their destination

●Maintained an accident-free transportation department during supervision

Amazon Fulfillment Schedule: Team Leader/Supervisor 2014-2016

●Supervised a team of 20 employees to safely fulfill customer demands

●Responsible for transportation utilizing box trucks

●Performed quality/inventory control by material handling and stocking

Spherion: Imaging Supervisor 2008-2014

●Selected as the Supervisor for the Dallas Coke Project

●Managed team to ensure accuracy achieved above 98.5%

●Troubleshooting scanning equipment and the indexing system

●Coordinating with supervisors to resolve problems and align scheduling needs

Time Warner: Customer Service Imaging Supervisor 2000-2008

●Advanced from data entry associate, to scanner operator, to Imaging Supervisor

●Improved the infrared cameras for enhanced quality and increased efficiency resulting in cost savings

CONTACT

813-***-****

ad34yh@r.postjobfree.com

EDUCATION

CDL Class B License

College Course Work:

Ivy Tech College: Business (2 years)

Hillsboro Community College: Social Worker (2 years)

Pikes Peak Community College: Substance Abuse Degree ( 1 year)

High School Diploma:

New Castle Chrysler High School, 1998

SKILLS

●Strong interpersonal and conflict resolution skills

●Highly Organized

●Effective at time management and scheduling

●Team-Oriented

●Problem solving skills

●Managing employees

●Safety oriented and compliance with DOT regulations

Contact this candidate