Aimee Boos

Richmond, VA *****

ad34y0@r.postjobfree.com

+1-804-***-****

Experienced Customer service manager, retail manager, and server. Looking to build a long term career with an established company where I can apply my skills and grow within the business Authorized to work in the US for any employer

Work Experience

Server

Waffle House - Richmond, VA

October 2022 to Present

• Take customer orders

• Serve customers and provide continued service

• Cash out orders

• Bus tables, wash dishes, and clean restaurant

• Count drawer before and after shift

Package Handler

UPS - Chester, VA

July 2020 to April 2022

• Sort packages to proper belts

• Maintain sort times

• Maintain completion times

• Maintain sort accuracy

• Handle belt jams

• Follow all quality control procedures

Sales Associate

711 Franchise - Chesapeake, VA

September 2019 to April 2020

• Customer service

• Check in vendors

• CDC/McLane check in and work inventory

• Maintain cleaning standards

• Maintain accurate register

• Process day close and end of shift

• Maintain proper food standards

Customer Service Representative

Alere Toxicology - Portsmouth, VA

March 2017 to March 2019

• Process high volume of customer orders daily

• Maintain confidentiality and product standards

• Answer multi-line phone system

• Maintain customer files and keep accurate records

• Process product returns and customer complaints

Office Manager

Miller and Associates Realty - Panama City Beach, FL February 2014 to February 2015

• Maintain agents schedules/showings

• Prepare closing documents

• Maintain MLS database and update listing

• Maintain Social media page and website

• Create monthly and quarterly newsletters

• Accounts payable/receivable

• Maintain high level of organization and professionalism

• Multi-line phone system

Assistant Store Manager

Walmart - Marianna, FL

April 2004 to April 2010

• Hire and train employees for my departments

• Handle customer complaints

• Scheduling

• Inventory control

• Reviews

• Loss prevention

• Cash office management

• Prepare deposits verify safe totals

• Maintain company standards and customer service

Education

B.S. in Psychology

University of Phoenix-Online Campus - Newport News, VA August 2011 to August 2015

Skills

• Microsoft Office Suite

• 10 key calculator

• 70+ WPM

• Multi-line phone systems

• Customer service

• Data entry

• QuickBooks

• Accounts Receivable

• Office Management

• Accounts Payable

• Payroll

• Loss Prevention

• Microsoft Outlook

• Calendar management

• Adobe Acrobat

• POS

• Cash register

• Basic math

• Retail math

• Customer service

• Yardi

• Property management

• Office management

• Supervising experience

• Store management

• Legal drafting

• Legal administrative experience

• Paralegal experience

• Communication skills

• Organizational skills

• Microsoft Office

• Microsoft Excel

• Microsoft Outlook

• Computer skills

• Typing

• Human resources

• Leadership

• Windows

• Microsoft Word

• Cash handling

Certifications and Licenses

Paralegal/Legal Secretary

May 2021 to Present

Paralegal Certification

Veterinary Assistant

August 2014 to Present

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