Timothy Fortik

209-***-****

ad34we@r.postjobfree.com

GENERAL MANAGEMENT PROFESSIONAL

Extensive track record of driving consumer loyalty, and brand equity, seeking a forward thinking organization where leadership and overall direction, and experience will create a powerful and engaging proposition.

SUMMARY OF QUALIFICATIONS

Innovative self-motivated professional with an extensive career exhibiting the skills to drive business growth,

capitalize on new revenue potential, and manage all aspects of daily business operations. Proven track record

of success in new business development and financial management, creating new innovative strategies to meet

and exceed company goals.

Expertise in pricing strategies, client relations and needs assessment, marketing, financial management,

purchasing, administration, staff training, supervision, motivation and mentoring.

Leads and builds trusted advisor relationships with customers through needs identification and appropriate

product recommendations confident communication and presentation.

Proficient in the use of various computer software programs.

AREAS OF EXPERTISE

Business/Account Management Project Management Business Administration

Business Planning/Development Marketing Strategies Contractual Agreements

Negotiations & Presentations Financial Forecasting Estimating/Scheduling

Team Leadership & Collaboration Budget Accountability Cost Analysis

PROFESSIONAL EXPERIENCE

IHG Resorts, Holiday Inn Express 05/2023 - Present

General Manager

Extended Stay America, Elk Grove CA. 04/2018 - 2022

General Manager

Best Western Plus Heritage Inn, Stockton CA . 02/2016 – 03/2018

General Manager

Responsible for overseeing all aspects of a 203 room hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empower associates to provide superior customer care to guests, associates, and other visitors.

Sodexo Senior Living Services, California, Oregon and Washington 01/2013 – 02/2016

Resource General Manager

Responsible for meeting or exceeding the expectations of the residents by providing quality meals and excellent customer service. Assumed responsibilities in a leadership role administering strategic direction to build client relationships and enhance profitability for the company. Responsible for overall smooth, efficient operations of the kitchen while maintain high culinary standards, creativity, and quality. Responsible for the recruiting, training, and managing of kitchen staff in their daily activities and motivate the staff to strive for culinary excellence. Responsible for all inventory supplies, equipment, food purchasing, receiving, and budgets and for maintaining safe and sanitary conditions and departmental standards for quality food production and service.

TIMOTHY FORTIK

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Motel 6, Accor Carpinteria, California 10/2010 – 10/2011

General Manager

Oversaw operations establishing cost and quality standards, maximize profits, developed and retained

employees, while exceeding guest expectations. Managed all sources of revenue, overall responsibility of

rooms, housekeeping, food and beverage, and engineering. Ensured all departments were profitable and

maintain strong working relationships. Allocated funds, authorized expenses, and assisted in budget planning.

Maintained accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration

cards, reservation cards, and credit cards. Led a team in the development and implementation of hotel-wide

strategies. Protected the hotel and its assets through enforcing and maintaining preventative maintenance

program. Ensured adherence to hotel brand and franchise policies and established operating procedures while

meeting or exceeding guest expectations by providing a safe, secure, and quality experience. Ensured property

hiring practices complied with all state and federal requirements. Corresponded with group and travel agents

to handle special requests for rooms and rates. Assisted with sales and marketing efforts as needed.

Sodexo Defense Services, Twenty Nine, Palms, CA 9/2005 – 11/2009

General Manager 4

Assumed responsibilities in a leadership role administering strategic direction to build client relationships and

enhance profitability for the company. Directed business practices in order to uphold Company mission and

values. Developed new and emerging business solutions for sustained growth and effective day-to-day

operations. Provided team leadership by ensuring cohesiveness at the unit and with the client. Oversaw

expenditures to control unit financials. Accountable for the execution of product and service quality by

maintaining highest level of delivery. Promoted and supported workplace diversity initiatives. Directed daily

food service operations to include menu evaluation and planning, purchasing, inventory, receiving, food

preparation and storage. Created and managed the budget by increasing revenue and controlling unit

expenditures to ensure accuracy of operating and administrative budget.

Sodexo Campus Services, California State University, Stanislaus

Director of Catering 1M annual sales.

Managed daily operations, strategic planning and client relations for high profile catering department.

Supervised a catering staff of 18 hourly employees. Hired, scheduled and trained of all department staff.

Directed set up of all events. Set pricing and development of menu/costing. Performed accounts receivable

and billing functions.

Sodexo Defense Services, Camp Pendleton, CA

General Manager 4

Supervised the Food Service Manager and 45 hourly employees to include Sub-Partner – Superior Services, Inc.

Oversaw daily/weekly Financial management tasks. Managed center of the page costs (food/labor) and other

components of Profit and Loss line items. Developed a weekly action plans to drive week on week results based

on budget variances. Managed the risk management process to reduce company costs (EIF/SIF targets).

Implemented Gold check quality assurance program per Division standards to maintain standards of excellence

in retail and production areas. Reviewed QAE evaluations and responded with corrective actions to minimize

potential fines from Government. Adhered to procurement requirements per contract and Sodexo top 30

initiatives to maximize VDA’s (volume discount allowance) and align food cost. Increased customer/client

satisfaction YOY by 5%. Embraced Sodexo diversity business imperative by fostering training to workforce.

Assumed mentor/mentee relationships in developing staff to grow within the organization.

TIMOTHY FORTIK

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Sodexo Government Services Camp Pendleton, CA

Operations Manager 2

Managed a $1.9M business supervising 3 Job Options Manager and 40 hourly employees. Ensured compliance

to Statement of Work (SOW) USMC Contract. Utilized knowledge of Federal Manday Rules and Regulations

pertinent to cash/meal signature requirements and Marine Corps orders. Responsible for financial acumen on

daily, weekly, and period end reporting. Developed employee schedules based on business needs.

Spirits of New Merced LLC Merced, CA

Director of Operations/General Manager

Provided oversight of business mix to include restaurant, night-club and micro-brewery with managed volume

of $2.4M. Supervised 8 managers and 85 hourly employees. Responsible for managing financial acumen on a

daily/weekly/monthly basis. Monitored ordering for all departments. Sourced entertainers to perform at

operations to drive top line lines. Reviewed/developed employee and management schedules to drive labor

cost results. Trained all positions to include security on customer service, product controls, financial

management, risk management and human resource management. Maintained a minimum of 12% bottom line

return for business.

Love’s Country Store/Travel Plaza Ripon, CA

General Manager

Supervised 5 managers and 20 hourly employees with a managed volume of $5M top line sales. Ensured

compliance to environmental requirements per State regulations. Responsible for marketing/merchandising for

retail piece of business, training of associates on all facets of business, as well as financial management.

Served as Training Manager role for all new hires to organization on site.

Special Restaurants Corporation, Denver, CO 2000 – 2002

General Manager/Director of Catering

Supervised 10 managers with business mix – restaurant/fine dining with managed volume. Coordinated

booking for customers and accommodated banquets, wedding receptions, corporate parties and city functions.

Increased top line sales by 17% YOY. Responsible for training employees to include sales team to drive top line

sales. Coordinated menus, production, and company operating standards to insure delivery of quality foods

and services to customers. Maintained compliance with Health Department standards and an “A” rating.

Flying J., Inc., Brigham UT (since merged with Pilot)

Area General Manager - Travel Plaza (NM, AZ, UT, CA, ID, NV, WY)

Westward Ho Hotel & Casino, Las Vegas NV

Food & Beverage Entertainment Director

TIMOTHY FORTIK

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OTHER EXPERIENCE

Nanjing International School, Nanjing, China 11/2011 – 5/2012

English Teacher

Taught English as a second language to grade school students.

EDUCATION & CERTIFICATIONS

Bureau of Security and Investigative Services

TFF-1266 TwoProtect Training Institute

40 Hours, 10 Course Certified.

Scofield Graduate School & Theological Seminary, Modesto CA

Bachelor of Theology/Biblical Studies

Sacramento Community College, Sacramento CA

Associate Degree/Business Management

National Restaurant Association Certification Educational Foundation

TFF-1266 Food Manager Certified

American Red Cross

Adult First Aid/CPR/AED

Certificate ID: GS1WYS

AWARDS & RECOGNITION

Sodexo Government Services Divisional & Regional Winner

Leadership in the Support of Diversity and Inclusion

Awarded Best of the West Flying J, Inc.

Highest increase in sales and bottom line profit for three consecutive years

Best Western Plus Regional Winner for Excellence in Maintenance 2016/2017

Best Western Plus for Winner Excellence in Housekeeping 2016/2017

MILITARY SERVICE

United States Army Reserve/ National Guard 1986-1994 Specialist E-4 Engineers (Honorable Discharge)

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