Lorraine C. Holbrook ad34vl@r.postjobfree.com

215-***-****

**** ****** **., ************, ** 19132

**** - **** ********** ****/**** BANK, Philadelphia, PA Assets totaled $5B at Acquisition 2019

Unit Coordinator: Document Imaging/Indexing

Member of six-person team responsible for digitizing financial documents and Signature cards, trust documents

Processed loan/credit applications, certificates of deposit, Home Equity Lines of Credit (HELOC), estate reports, Individual Retirement Accounts (IRAs)

ACH wires, wills, W-9s, mortgages

Handled fraud claims and adjustments

Conducted research on records and statements

2005 - 2007 ACCOUNT TEMPS

Administrative clerical assistant

1989 - 2004 WACHOVIA BANK < FIRST UNION < CORESTATES Document Processor: Bill payments - Court accounting - Document imaging and Indexing SUMMARY AND SKILLS:

Detail-oriented Financial Specialist in research informational systems

Works well under pressure and meets deadlines

Data entry, Document imaging and System indexing

Storage of customer information Files (CIF), Bill payment, Card services and Claims processing

PROFICIENCIES AND SYSTEMS:

Customer ServiceStrong

Organization Skills

Data Entry

Research

Scanning/Document Imaging and

Indexing

Card Services

Synergy

Bank-way

Cen-trix

Education:

John Bartram High School, Philadelphia, PA H. S. Diploma Automation Academy, Philadelphia, PA Certificate of course completion Volunteer Service:

Boy Scouts of America March Of Dimes Blue-Gooders, Banking philanthropy