Cyril Chatonda

San Antonio, Texas 361-***-**** ad34ug@r.postjobfree.com linkedin.com/in/cyrilchatonda/

PROFESSIONAL PROFILE

Results-driven professional with 13+ years of experience assisting/leading teams to achieve sales targets and exceed client expectations and demands of stakeholders and business objectives. Expertise in customer service, technical support, and sales with a strong track record of success. Skilled in cross-functional collaboration, project management, analytics, Finance, Sales, Accounting, Information Systems, relationship building, teamwork, consulting,, and leadership. Proficient in CRM systems and software.

Professional Experience:

Rocrich AGV Solutions - Houston, TX (Remote work)

Regional Sales Manager/Business Development Representative January 2022 – Present

Drive business growth and revenue growth as a regional sales manager by identifying, innovative on problem status, manage pipeline and network to securing new clients for supply chain solutions.

Lead a team of sales representatives, providing guidance, support, and coaching to achieve sales targets while work collaboratively with Senior and Sales director to hit forecasting KPI’s

Collaborate, with cross-functional clients to understand their specific supply chain needs and integration design customized solutions. While using analytical, process improvement for growth and continuous improvement

Prepare, engineer, and deliver, engaging presentations to clients, dealers, sales representatives, and conduct webinars about go to market products to effectively showcase their features, benefits, and applications.

Prepare and present project proposals, quotes, and bids for projects with a scope ranging from $1.2 million to $95 million.

Develop and maintain strong relationships with clients, addressing concerns, and ensuring high customer satisfaction.

Successfully travel for work, leveraging the benefits of face-to-face interactions, relationship building, and gaining in-depth understanding of diverse market dynamics

Specialize in dealing with AVGs (forklifts, tuggers, AutoVNA), enabling efficient material handling and streamlining supply chain operations.

Provide clients with the pros and benefits of utilizing advanced equipment, databases, including increased productivity, reduced labor costs (ROI), and improved safety measures.

Utilized PowerPoint presentations to explain complex concepts to clients.

Wells Fargo, San Antonio, TX

Home Mortgage Consultation January 2020 - November 2021

Analyzed financial data for loan applicants, achieving 110% sales goal quarterly.

Maintained 97% customer satisfaction through proactive solutions, attention to detail, and exceptional service.

Provided expertise in loan programs and legal requirements, guiding clients through the process with organizational skills.

Conducted interviews with clients to gather necessary information and provide feedback on loan options.

Best Buy, Pacific Home and Kitchen, Corpus Christi, TX

Lead Associate June 2017 - August 2019

Delivered excellent customer service, increased sales by 82%, and managed key accounts.

Designed and remodeled kitchens based on customer preferences, staying updated on market trends.

Implemented strategic plans for inventory management and product placement.

T-Mobile, Corpus Christi, TX

Sales Manager April 2016 - June 2017, August 2019 - January 2020

Increased sales revenue by 15% quarterly through effective networking and lead generation.

Provided technical support and troubleshooting while maintaining a detail-oriented approach to customer interactions.

Managed time effectively to balance daily operations and team coaching sessions.

Conducted performance interviews and provided constructive feedback to team members.

Finish Line, Corpus Christi, TX

Sales Assistant Manager November 2011 - April 2016

Managed sales team, oversaw inventory, and implemented strategies for performance improvement.

Demonstrated strong organizational skills in coordinating promotional events and sales campaigns.

Ensured product accessibility and customer satisfaction through detailed inventory management.

Utilized CRM systems for customer relationship management and application tracking.

Education/Certifications:

Bachelor of Science in University Studies with a Minor in Computer Science

Texas A&M Corpus Christi

Texas All-Lines Insurance Adjuster Pre-Licensing- 2021

OTHER SKILLS SETS:

•Effective Communication (Verbal & Written)

•Technical Support

•Sales Strategy and Execution

•CRM Systems (Salesforce, Etc)

•Team Collaboration, Leadership and Coaching

•Problem-Solving

•Proficient in Microsoft Office Suite (Word, Excel, SharePoint, etc.)

•Programming Languages (C, C++ Python, SQL, JavaScript, etc.)

•AutoCAD

•Experience with IaaS/PaaS/SaaS markets and startup

•B2B software ecosystem and lifecycle, and cloud-based technologies.

Other Interests:

Passionate about building relationships and fostering connections with clients and colleagues.

Former Division 1 track athlete, demonstrating discipline, determination, and teamwork.

Self-taught Spanish learner, dedicated to expanding linguistic capabilities and cultural understanding.

Active participant in community service initiatives and volunteer work, contributing to social welfare, financial literacy, and community development,

Contact this candidate