January **** - September ****

February **** - Present

June 1991

Kathy Meraz

**** * **** ** ******* Arizona 85033

623-***-**** • ad34uf@r.postjobfree.com

Objective

● Highly motivated bilingual customer service representative management with over 17 years experience in challenging positions.Accustomed to busy and high - pressured environment acknowledged for capacity to identify issues,resolve problems utilizing my experience . Key Qualifications

● Customer Relationship management

● Problem Solving

● Administration Proceeders

● Record & information management

● Team building & Motivation

● Multitask / Multilevel Communication

● MS office,Quick Books

● Payroll, Human Resource

● Supervision & Training

● Receptionist high volume calls

● Payroll

● Administration assistant

● Dependable,professional and dedicated to great customer service.

● Customer service,receptionist,administrative assistant experience .

● Able to create a positive impression about my company through efficient and professional interactions.

● A self-motivated and disciplined individual with a strong work ethic and proven track record.

● Dependable, personable, and dedicated to great customer engagements. Work Experience

Customer Service,Receptionist and Administrative Assistant Hollander Southwest Phoenix AZ 480-***-****

● Customer service,Receptionist Performance daily working on computer inputting all orders in Quickbooks,invoicing customers,answered phone calls received orders for customer’s over the phone or PO emailed for glass orders or doors .input all bills received to cut checks before due date .entered payroll,bank deposits daily,ordered all office supplies also ordered stock for warehouse that contained all types of glass scheduled trucks coming and going was a very busy environment never bored !learned to work the warehouse as well cut glass helped customers with orders in person . Customer Service

DSSAAW Auto action 623-***-****

● Enter all cars coming in with vin number and stock sticker .

● Take photos of inside cars and the outside to get ready for action day very busy environment

● Team work

Education

High School Diploma

Roberto Clemente high school Chicago I’ll

● Graduated with a 2.5 GPA

● ST Agustin’s college

● Business administration

References

Available upon request .