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SHAMINA WRIGHT

512-***-**** ad34s6@r.postjobfree.com

PROFESSIONAL SUMMARY

Excellent oral and written communication skills, policy analysis, and execution of conflict resolutions. Strong organizational abilities with experience in coordinating community service projects, fundraising, implementing new training, mentoring methods to involved groups, reviewing, and resolving complaints against companies, extensive drafting of legal documents, scheduling hearings, witness preparation, and evidence organization for presentation in hearings. Sound expertise in maintaining working relationships with various organizational staff. Extensive knowledge in project management, business accounting, and product marketing. Well-trained and proficient in Microsoft, Mac, and Legal software applications.

EDUCATION

1BMASTER OF BUSINESS ADMINISTRATION, HUMAN RESOURCES, KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY, AUSTIN, TEXAS

BACHELOR OF ARTS, BUSINESS ADMINISTRATION MANAGEMENT, HUSTON-TILLOTSON UNIVERSITY, AUSTIN, TEXAS

PROJECT MANAGEMENT CERTIFICATION, ST. EDWARDS UNIVERSITY, AUSTIN, TEXAS EXPERIENCE

LITIGATION PARALEGAL, THE ROARTY LAW FIRM, AUSTIN, TEXAS JANUARY 2023 TO FEBRUARY 2024

• Conducted pre-claim investigation, legal research, and initial case assessments.

• Drafted pleadings, motions, and appellate documents and filed them with the court.

• Managed and maintained a high volume case docket.

• Conducted thorough and extensive client communications from intake to close out of cases.

• Performed administrative duties (calendared meetings, appointments, mediations, depositions, hearings and deadlines, organize case files, etc.)

• Assisted and conducted site inspections.

• Organized exhibits, documents, evidence, briefs, and appendices.

• Drafted and served interrogatories, discovery requests/responses, initial disclosures, demand letters, etc.

• Consistently met and exceeded billable hour requirements. DOCUMENT & REVIEW SPECIALIST, CLAYTON & RAMIREZ LAW, AUSTIN, TEXAS JUNE 2022 TO NOVEMBER 2022

• Reviewed loan packages for errors and omissions.

• Performed title analysis of properties and title documents.

• Prepared supplemental real estate documents.

• Prepared accurate and detailed reviews of each file delivered. 2

NOTARY LOAN SIGNING AGENT, THE WRIGHT NOTARY SERVICES, CEDAR PARK, TEXAS MARCH 2021 TO PRESENT

• Collaborates with title and mortgage companies to meet with borrowers, sellers, and buyers to facilitate loan closing packages.

• Describes the functions of documents being signed and answers any pertinent questions for borrowers.

• Conducts quality checks on loan documents to ensure all lender requirements are met.

• Coordinates signing appointments with borrowers and return properly signed and notarized documents to lender.

• Personally observe the signing of documents and verify the authenticity of each document and/or package.

• Verifies identification of party's signing documents. 2BPROGRAM SPECIALIST IV, TEXAS DEPARTMENT OF INSURANCE, AUSTIN, TEXAS 3BFEBRUARY 2020 TO MARCH 2021

• Verified mediation and arbitration submissions made through the agency’s Independent Dispute Resolution (IDR) portal.

• Advised participants on insurance matters related to IDR and assisted in resolving concerns with the IDR process.

• Performed an array of technical, training, research, planning, policy, program assessment, and administrative activities for IDR program.

• Analyzed legislation to develop recommendations for policies in programmatic issues related to the implementation, improvement, and/or expansion of the IDR process. 4BLEGAL ASSISTANT III, TEXAS DEPARTMENT OF LICENSING & REGULATIONS, AUSTIN, TEXAS 8BAPRIL 2017 TO JANUARY 2020

• Drafted appropriate legal documents and correspondence, including but not limited to notices of alleged violation, notices of hearing, letters of proposed license denial, motions, agreed orders, exceptions to proposals for decision, and case closing letters.

• Responded to inquiries regarding enforcement cases from inside and outside the agency, inquiries regarding TDLR multiple statutes and rules, and agency enforcement procedures and policies, both orally and in writing.

• Coordinated docket cases for hearings and assisted attorney in preparing for hearings.

• Scheduled and prepared witnesses for testifying, organized documentary evidence, and prepared exhibit lists, trial notebooks, and other tools used by the attorney.

• Maintained an accurate schedule of informal conferences and administrative hearings, and prompted attorneys and investigators as needed for trial preparation or case settlement.

• Negotiated settlements of enforcement cases.

5BOUTREACH & ADMISSIONS COUNSELOR, JOB CORPS, AUSTIN, TEXAS 6BAPRIL 2015 TO MARCH 2017

• Conducted direct recruitment activities by providing outreach presentations in the assigned area.

• Interviewed interested candidates and obtained required information; ensured all documents required to support eligibility are obtained and properly completed.

• Arranged for reception of candidates upon acceptance to the program.

• Followed up on student progress, e.g., length of stay and separation.

• Maintained accountability logs of organizations contacted, individuals contacted, referrals to screening agencies, and subsequent enrollments.

• Referred youth to designated screening or other support agencies, as appropriate. 3

7BCORPORATE LEGAL SPECIALIST IV, ONEWEST BANK, AUSTIN, TEXAS 9BDECEMBER 2010 TO MARCH 2015

• Coordinated witness attendances for trials/hearings/depositions internally and with counsel attorney networks and acted as liaison between bank attorneys, business units, specialists, in-house counsel, and multiple departments.

• Provided all the resources needed for trials/hearings/depositions and communicated with other departments to ensure the attorney received needed information to attend trial or resolve the matters prior to trial.

• Negotiated settlement offers, and basis and merit of offer and developed strategy with internal and local counsel to be used in court that is consistent with applicable law and investor guidelines.

• Coordinated with local counsel, third parties, and business units to efficiently resolve litigation as it pertained to each individual case.

• Drafted legal documents such as notices of trials/hearings/depositions, proposals for settlements, motions, orders, case status update letters, and case closing letters. DISABILITY SPECIALIST III, DEPARTMENT OF ASSISTIVE AND REHABILITATIVE SERVICE, AUSTIN, TEXAS 10BAPRIL 2006 TO DECEMBER 2008

• Interviewed and/or consulted clients, client references, doctors, and educators to obtain detailed information regarding applicants’ personal, medical, professional, and educational history.

• Prepared physical, mental, and vocational assessments to document and evaluate clients’ abilities and limitations.

• Managed and organized high-volume complex caseloads by monitoring the status of client files, employing personal strategies for organization, and using databases designed to maintain client data and generate correspondence.

• Documented determinations for eligibility of benefits clearly and accurately. CENTRAL OPERATIONS SUPERVISOR, STATE FARM INSURANCE, AUSTIN, TEXAS 11BJUNE 1999 TO MARCH 2006

• Oriented and trained new and tenure employees on agency policies and procedures and essential job functions.

• Organized and conducted unit meetings to present staff with updates and information on changes to agency policies.

• Resolved complex issues related to questions and concerns from consumers, agents, and agent’s staff.

• Investigated, evaluated, and settled claims on individual insurance policies.

• Recruited, advertised, and marketed insurance products to customers and businesses. SKILLS

• Analytical Problem Solver

• Adept in Technology

• Time Management

• Detail-Oriented

• Legal Research

• Strategic Planning

• Anticipates Business Needs

• Exceptional Verbal and Written Skills

• Organization Skilled

• Drafting and Proofreading

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