ALFONSO

MONTES

ad34rh@r.postjobfree.com

909-***-****

Pomona, CA 91766

Hardworking person in general I always try to be professional as possible at any job I work at.

I started working at 18 years old for an uncle of mine in Arizona for one year. I came back to California to pursue other job opportunities. I went through a couple jobs before I started working for Best Buy delivering and installing major appliances from high to low end product. I did that for four years straight then off and on till present day. After the four years with Best Buy I worked in a warehouse (fork lift driver) I got certified on the property so I do know to operate a forklift. I then worked as a professional mover from mover to the refrigeration class I took during the summer. Soon after that I got hired as an Appliance Technician I loved the job the work

just not the rate they were paying for a specialty skill was not enough to support my family. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL SUMMARY

Paradise Appliance Service - Appliance Repair Technician Cypress, CA • 09/2021 - 03/2023

Golden Eagle Moving - United Van Lines Agent - Professional Mover Upland, CA • 01/2019 - 01/2020

WORK HISTORY

• Educated customers on use, care and adjustments of appliances. Facilitated repairs by disassembling defective and broken equipment.

•

Disassembled, repaired and reassembled equipment in good working order.

•

• Ordered parts and maintained adequate inventory. Worked on Whirlpool appliances starting with Kitchen, Laundry and Cooking appliance's

•

Tested completed work and verified functionality of Refrigerators, Ranges(Stoves)/ Oven, Double ovens, Microwaves, cooktop (Gas & Electric) Dishwashers and Trash compactors.

•

Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.

•

Skilled at working independently and collaboratively in a team environment.

•

• Worked effectively in fast-paced environments.

Demonstrated respect, friendliness and willingness to help wherever needed.

•

• Excellent communication skills, both verbal and written.

• Passionate about learning and committed to continual improvement.

• Operated with safety and skill to avoid accidents and delays. Loaded and unloaded trucks with customer possessions or merchandise weighing up to 1000 lbs.

•

Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.

•

SKILLS

• Regulatory Standards

• System Layouts

• Service Records

• Creative Solutions

• Maintaining Inventory

• Hand Instruments

• Advanced Troubleshooting

• Documenting Changes

• Materials Packing

• Electrical Understanding

• Performing Maintenance

• Managing Schedules

• Diagnosing Problems

• Safety Compliance

• Appliance Testing

• Troubleshooting Faults

• Adjusting Machine Parts

• Workplace Safety

• Waste Reduction

• Technical Drawings

• Service Sales

• Circuit Testers

• Manual Testing

• Production Goals

• Refrigeration Understanding

• Water Testing

• Hazard Prevention

• HVAC Expertise

• Troubleshooting Techniques

• Sealed System Components

• Training Junior Team Members

• Appliance Maintenance

• Dryer Repair

• Natural Gas

• Site Installations

• Customer Experience

• Assembly and Reconditioning

• Emergency Services

• Repairing Units

Equipment Maintenance and

Installation

•

• Ventilation and Air Conditioning

• Schematics Review

Montclair High School\

Montclair, CA • 05/2011

High School Diploma

EDUCATION

Extracurricular Activities:

Beginning AC/Heating

•

CERTIFICATIONS

Certified HVAC Technician

Certification EPA Clean Air

Section 608

•

Super King Market - Meat Clerk

Claremont, CA • 01/2018 - 02/2019

Best Buy - Delivery Driver & Helper

Compton, CA • 11/2014 - 01/2018

Completed over 100 jobs by loading boxes and large items, unloading trucks, and cleaning job sites.

•

• Moved furniture and boxes using utility dolly and truck ramp. Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.

•

Communicated with customers courteously and professionally to drive satisfaction.

•

• Followed safety protocols to prevent accidents and injuries. Surrounded items in cling film, padded blankets, and tape to protect from damage.

•

Strapped items down over protective padding to secure throughout transportation.

•

Cleaned and maintained truck and other equipment to maintain optimum working condition.

•

Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.

•

Prevented load shifting or damage by using bracing and strapping techniques.

•

Followed verbal and written instructions to properly move and ship products.

•

Inspected items for damage and reported issues to supervisor for resolution.

•

Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.

•

Restocked products based on available inventories and customer demands.

•

Rotated products to sell before expiration dates, prevent waste and keep food safety in check.

•

Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.

•

Assisted customers with special requests to meet needs and make shopping experiences more pleasant.

•

Cut meats to customer specifications and answered questions about specialty products.

•

Used proper sanitation and food safety techniques to prevent food contamination and illness.

•

Prepared and packaged meat products by cutting and grinding meat to customer specifications.

•

Maintained excellent levels of food safety by frequently checking product dates and temperatures.

•

Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.

•

Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

•

Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

•

• Kept kitchen, counter and dining areas cleaned and sanitized. Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.

•

Completed on-time deliveries by choosing best and most efficient routes.

•

• Delivered packages to customer doorsteps and business offices. Maintained upbeat, positive attitude in busy, customer-focused environment.

•

Completed rush deliveries on tight timetables to satisfy customer needs.

•

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

•

Operated vehicle safely in highly congested areas with no traffic violations.

•

Worked scheduled hours as required and took on available shifts during holidays and busy periods.

•

Loaded truck and properly secured items to prevent damage for deliveries.

•

Managed customer inquiries and complaints in polite and professional manner.

•

Inspected and maintained delivery vehicles regularly to keep in safe working order.

•

• Verified accuracy of all deliveries against order forms. Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

•

Followed corporate procedures to maintain company and customer data confidentiality.

•

• Kept detailed mileage and fuel reports to track overall fuel costs. Determined quickest and safest routes for delivery by using effective planning and organizational skills.

•

Drove truck in urban and rural areas to expertly make high volume of deliveries.

•

• The type of Truck was Semi-Truck/Running Bobtail Truck (15Ft-35FT) I've delivered up stairs, down into basements, 30 story building with little space to turn

•

• To Million dollar homes down a big hills

I've worked in all different types of weather from the Arizona heat to the frozen and icy roads of Minnesota and in between

•

One of the major parts of the job is the installing and removal of the new & old appliance

•

The care and concentration it takes to keep the home, new appliance and even the old appliance from getting damaged does need to be noted

•

• We cleaned out the appliances inside and out before covid

• High end(Built In) - Low end

• Loaded and unloaded bobtail truck

Contact this candidate