Vonda Poteat

336-***-**** ad34q5@r.postjobfree.com Burlington NC

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SUMMARY

Results driven service professional with a passion for attention to detail. Ability to provide excellent leadership to staff. Excellent administrative knowledge, adhering to policies, procedures, and best practices. Further organizational skills by effective multi-tasking individually and in team environments. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Dependable supervisor with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. SKILLS

Manufacturing Experience (10+ years)

Supervising Experience (10+ years)

Team Leader (10+ years)

Payroll (10+ years)

Production Management (10+ years)

Filing (1 year)

Leadership (10+ years)

Manufacturing (10+ years)

Human resources

HR sourcing (6 years)

Recruiting (10+ years)

Relationship management (10+ years)

Management (6 years)

Operations Management

Strategic Planning

Inventory Control

Schedule Development

Industrial Hygiene

Process Monitoring and Improvement

Complex Problem-Solving

Negotiation

Training and Mentoring

Business Administration

Inventory Oversight

Goal-Oriented

Employee Motivation

Policy Enforcement

Process Improvement

EXPERIENCE

Supervisor/Team Leader, Kayser-Roth Corporation, July 1986-Current Graham, NC

As a supervisor, responsible for 50 employees

For these employees, must accurately complete production forms required for employee payroll by using an Excel spreadsheet on a daily basis Responsible for communicating with other company branches across the United States via phone and/ or email

As a Team Leader, my responsibilities include ensuring each team has the correct work, and ensuring that production is completed in a timely manner Responsible for the company annual performance report Also responsible for interviewing potential employees, and terminating employees according to rules set forth by management.

Evaluated needs of departments and delegated tasks to optimize overall production. Monitored employee productivity levels on a regular basis to identify areas of improvement. Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Resolved customer complaints in a timely manner while ensuring customer satisfaction. Planned and managed resources to consistently meet production, quality and cost goals. Collaborated with other departments to coordinate workflow processes between teams. Displayed strong telephone etiquette, effectively handling difficult calls. Worked closely with human resources to support employee management and organizational planning.

Monitored employee productivity to provide constructive feedback and coaching. Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary. Janitorial Worker, The Budd Group, April 2019-September 2021 Greensboro, NC

Cleaned bank mopped, cleaned bathrooms, vacuum, and cleaned windows. EDUCATION AND TRAINING

Bachelor's

Business Administration/Human Resources, Strayer University, Greensboro NC January 2024 High school diploma

Graham High School, Graham NC June 1985

WILLING TO RELOCATE

Greensboro, NC

Raleigh, NC

Cary, NC

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