Beverly Jackson-Brown

PO Box ****

Lakeland, Fl *3807

512-***-****

ad34pf@r.postjobfree.com

Experience:

June 13, 2022, through January 30, 2023, ADP, Maitland, Florida

Employment Tax Client Account Manager

. Provide World-Class Service

. Process assigned client base of AutoTax National Accounts

. Resolve issues relating to product features, functionality, and client product knowledge

. Assist clients with AutoTax and payroll related issues.

. Support all AutoTax Product offerings & coordinates activity between AutoTax and payroll regions

. Identify and monitor client requests and processing issues

. Contact clients proactively

. Develop and implement quarter-end and year-end project plan for assigned clients

. Prepare and conduct Account Review Calls

. Respond to client inquiries

. Serve as a liaison to client and various ADP departments

. Provide input on AutoTax functionality

. Provide technical expertise, guidance, and training

January 2014 through April 30, 2023, Round Rock, Texas

Part-Time Remote Consultant (Self Employed)

. HR Management

. HR Business Modules

. HR Business Partner

. Project Management (On job experience)

. State and Federal Law Interpretation

. Strong client relationship - Provide influence and guidance to assist client with best business solution

. Performance-based and structured projects

. HR Policies, Procedures, Regulations, Manuals, Employee Handbooks

. Lifecycle implementation

. Multi-State Payroll – ADP WorkForce, ADP Globalview and PayForce, Workday Systems, State of Texas, PeopleSoft

. Critical thinking skills and perform basic concepts

. SQL Queries, System Testing, Liaison for Programmers

. Reclassification

. Multi-State Payroll Processing and Practices

. Payroll Conversions; History

. Benefits, Open & Limited Enrollment, Presentation Meetings, Retirement and Pension Accounts

. Workers Compensation cycle process

. Full Cycle Recruiting/Strategies (Deliveries, Targets, Metrics), Sourcing, Screening, Interviewing, Pre-Selecting, Offer Management, Hiring, and Onboarding, Job Fairs, Cold Calling

.. Liaison

. ADA, FMLA, SLP, HIPAA, COBRA, GINA, Other Benefits

. Analytical skills and time management

. Systems Integration

. Customer Service

. Effective Communication (verbal and written)

. Develop Client Partnerships/Relationships

September 1, 2017, through June 30, 2020, Texas Department of Public Safety, 5805 N Lamar Austin, Texas 78752, 512-***-****

ADA HR Specialist; ADA HR Compliance Specialist

. Assist in administering the Americans with Disabilities Act (ADA) Program

. Ensure compliance with federal and state laws, including those related to privacy and access to employees’ health and medical information

. Liaison between employees and divisions/regions on ADA matters

. Respond to inquiries from internal/external customers regarding ADA matters

. Determine eligibility for ADA, review Physician/Health Care Provider Certifications and/or temporary accommodation requests for completeness and/or additional information needed, approve/deny requests, and ensure timely and accurate communications

. Exercise good judgment to ensure uniform practices

. Monitor compliance with ADA program, identify issues, resolve problems, and elevate higher level issues to Human Resource Management

. Provide ADA compliance education to the agency on policies and procedures and serve as an expert resource for management and employees on federal and state mandates related to ADA programs

. Develop training materials and train personnel/management on the proper identification and administration of ADA claims. Update and maintain information systems, including spreadsheets, and process reports related to ADA

. Communicate effectively verbally and in writing

. Maintain appropriate records and adhere to record retention policies

. Return to work, accommodations within/outside of the department, transfers within the agency

. Assist employees with ADA, Worker’s Comp cycle process, FMLA, SLP, Disability, Special Leave, HIPAA, COBRA

. Effective Communication

November 1, 2016, through August 31, 2017, Peak Performers, 4616 Triangle Ave #405 Austin, Texas 78751, 512-***-****

HR Specialist

. Contract position with Texas Department of Public Safety

. Assist in administering the Americans with Disabilities Act (ADA) Program

. Ensure compliance with federal and state laws, including those related to privacy and access to employees’ health and medical information

. Liaison between employees and divisions/regions on ADA matters

. Respond to inquiries from internal/external customers regarding ADA matters

. Determine eligibility for ADA, review Physician/Health Care Provider Certifications and/or temporary accommodation requests for completeness and/or additional information needed, approve/deny requests, and ensure timely and accurate communications

. Exercise good judgment to ensure uniform practices

. Monitor compliance with ADA program, identify issues, resolve problems, and elevate higher level issues to Human Resource Management

. Provide ADA compliance education to the agency on policies and procedures and serve as an expert resource for management and employees on federal and state mandates related to ADA programs

. Develop training materials and train personnel/management on the proper identification and administration of ADA claims. Update and maintain information systems, including spreadsheets, and process reports related to ADA

. Communicate effectively verbally and in writing

. Maintain appropriate records and adhere to record retention policies

. Return to work, accommodations within/outside of the department, transfers within the agency

. Assist employees with ADA, Worker’s Comp cycle process, FMLA, SLP, Disability, Special Leave, HIPAA, COBRA

. Effective Communication

February 5, 2008, through September 18, 2013, Revenue Cycle Inc, Revenue Cycle Billing, The Oncology Group, and Infinity Oncology, 1501 Volta Drive, Suite 100 Leander Texas 78641, 512-***-****

Human Resource Manager

. HR Administration Overseer, Directs the development of all companies

. Interpret law, regulations, company policy, processes, and procedures

. Applicant Screening and testing

. Scheduling Phone interviews, Initial interviews/Supporting Documentation

. Supported and coordinated all hiring processes

. Recruiter, Job Fairs, On-Spot Hires

. Cold Calling, Medical Recruiter In-House and Cancer Hospitals/Doctor's Office

. Applicant Tracking Systems – ADP, Data Entry; Process

. People Management

. New Hire Orientation/Staff Orientations/Exit Interviews/Employee Training

. Provide excellent customer service

. Collects and review info for Job Descriptions, Job Postings, Newspaper Ads

. Perform and maintain Evaluations, Disciplinary Actions, Reclassifications

. Research and analyze position compensation for job market

. Workers Compensation and Unemployment Claims cycle process

. COBRA, FMLA and HIPPA compliance

. ADP Payroll Conversion (FSA, 401K, Balance Adjustment, EzLaborManager)

. Maintain employee leave and absences

. Track employee time/ time off hours (FMLA, Worker’s Comp)

. Multi State Biweekly Payroll 100+ employees (ADP-PayExpert; Workforce Now)

. Multiple State Jurisdiction Setups and Payments

. Court Order Deductions

. Employee Leave Accruals/Taken/Balance Reporting (PTO)

. Employee Relations

. Employee Disputes

. Presentation Training on employee growth and benefits education

. Management meetings

. Supervise, manage, and motivate staff

. Employee Evaluations/90 Day Reviews/Counseling Notices/Terminations

. EEOC Claims/Guidelines, TWC Claims and Hearings, TWC Wage Claims, Out-Of-State Unemployment Claims, Negotiation, Mediation

. Worker’s Compensation Claims

. Benefit Administration and Enrollment Presentations (medical, dental, vision, 401K, life, LTD, DOL, GINA, Section 125, HIPAA, ADA, FMLA, ERISA, Retirement, Pension Accounts, other benefits.

. Establish and maintain relationships with vendors for benefits, insurance for best offers and options

. Prepare periodic audits, prepare reports

November 2005 through January 2008, Convergy’s, 810 Hester’s Crossing Round Rock, Texas 78681 512-***-****

Senior Payroll Associate

. Scheduling Phone interviews, Initial interviews/Supporting Documentation

. Payroll Processing for State of Texas Health and Human Services Agencies (PeopleSoft)

. 6000+ employees (for the agency I process)

. Payrolls are Monthly, Semi-Monthly, Semi-Hourly and Monthly Hourly

. State and Federal Guidelines

. FTP Processing

. Working Ecases (employee payroll or human resources issues)

January 2004 through July 2004, Any Baby Can, 6207 Sheridan Ave, Austin, Texas 78723

HR/Payroll Administrator

. HR Administration

. Administration of Agency Policy and Procedures

. Scheduling Phone interviews, Initial interviews/Supporting Documentation

. Applicant Tracking Systems

. New Hire Orientation/Staff Orientations

. People Management

. All employee Benefit (including Health, Dental, EAP, 401K, 125 Plan, Flexible Spending

Accounts) Orientations

. Retirement and Pension Accounts

. Coordinate temporary staffing needs

. Responsible for implementation and compliance with all Federal/State workplace guidelines

and serves as the ADA (American with Disabilities Act) coordinator and Agency Safety Officer

. Workers Compensation and Unemployment Claims cycle process

. COBRA, FMLA and HIPPA compliance

. Payroll processing for 65 employees

. Payroll setup/conversion of new payroll system (from Intuit to MIP)

. TWC Reports

. 941 Reports

. Payroll Tax payments/reports

. Employee Leave Accruals/Taken/Balance Reporting

. Evaluations and Reviews

. Journal entries including allocation of costs and benefits reconciliation

. Assist in audit preparation related to payroll and HR

September 2003 through January 2004, SafePlace, 1515 Grove Blvd, Austin, Texas 78741

Part-time Payroll Specialist

. Semi-Monthly Payroll Processing for 200+ employees

. Employment Law Interpretation; FLSA Requirements

. Court Ordered Deductions

. IRS Regulations

. TWC Reports (Quarterly and Annually)

. 941 Reports

. Payroll Tax Reports

. Federal Tax Reports

. Employee Leave Accruals/Taken/Balance Reporting

. Assist Personnel with State and Federal Employment Rules and Regulations

. Management Salary Reporting

September 2001 through May 2003, Lifeworks, 3700 South 1st Street, Austin, Texas 78704

Payroll Manager

. Scheduling Phone interviews, Initial interviews/Supporting Documentation

. Applicant Tracking

. Semi-Monthly Payroll Processing for 180+ employees

. Employment Law Interpretation; FLSA Requirements

. Employee Benefits and Option Programs

. Health Insurance

. AFLAC Accounts

. Accounting Allocations for various payroll functions

. Prepaid Accounts (Employee Medical/Life Insurance Deductions, Cafeteria Plans and Reimbursement Accounts)

. 401(K) & 403B Deductions

. United Way Contributions

. Court Ordered Deductions

. IRS Regulations

. TWC Reports (Quarterly and Annually)

. 941 Reports

. Payroll Tax Reports

. Federal Tax Reports

. Employee Leave Accruals/Taken/Balance Reporting

. Assist Personnel with State and Federal Employment Rules and Regulations

. Management Salary Reporting

State of Texas 9/1988 through 8/2000, 111 E 17th Street, Austin Texas 78774

Texas Comptroller of Public Accounts; State Property Tax Board

HRIS, USPS, SPRS, USAS

Team Lead/Subject Matter Expert on payroll/personnel management issues, Benefits, Retirement, Pension Accounts, Employee Relations, System Analyst, Structure, Facilitation, retention schedule, EEO/Minority Hiring Reporting, organizational development, Employment Law Interpretation, Legislation analysis and changes, Specialized Skills, Presentation Training

Education:

. American Intercontinental University – Business Management Bachelor’s Degree (Graduate Dt 4/22)

· American Intercontinental University – Business Management Associate degree

TRAINING ATTENDED

TSABAA Midwinter and Summer Conference, Mediation, Negotiation, Manners of Recruiting, Managing Multiple Priorities, How to Overcome Negativity in the Workplace, The More Effective Supervisor, Interviewing Skills, Stress Management, Sign Language, Intro TSO, Sexual Harassment, How to Handle Difficult People, Customer Service, Basic Writing Skills, Interactive Skills, Communicating with the Boss, USPS Core, Problem Solving, Creating Excellence, Creativity and Motivation, Effective Classroom Instruction, Listening Skills, Managing your Boss, Communicating and Influencing, How to Deliver a Dynamic Presentation, State Ethics, Security Awareness, Team Building, The Facilitator, Collaborative Problem Solving, IBM QMF/SQL, HR Prospective, MIP Pro, Payroll Management, Texas Business Conference, Texas Mortgage and Texas Loan Process.

COMPUTER SKILLS

* PC * Microsoft Word * MS-DOS

* Internet * ADP * PowerPoint

* MIP Payroll/Accounting * FileMakerPro * Windows

* WordPerfect * Microsoft Works * IBM QMF/SQL Server

* Lotus 1-2-3 * Excel * Windows Explore

* TSO Queries * Roscoe * Simeon

* Intuit * Oracle * SAP

* HR Perspective * CICS * FoxPro

* MS Outlook * Mailbox Exchange * People Soft

SPECIAL SKILLS

* CAPPS * Centralized Accounting

* SQL, Queries * System Testing; Liaison for Programmers

* Customer Service * SLP Programs

* Kronos * Workday

* Mortgage Loans * Texas Loan Process

* Technical/Professional Recruiting * State & Federal Employment/Labor Laws

* HRIS * ADP Easy Pay, PayX, Workforce Now, Globalview

* Conversion Payroll/Personnel * Accounting

* USPS * Employee Relations

* State Payroll/Personnel * Data Analysis

* Leadership * SPRS

* Project Management * IRS

* Labor Laws * USAS Database

* Minority Hiring * Internal/External Training

* System Reporting * EEOC Statistics

* GINA * 401(K), 403B Compensation

* Mediation * Diversity

* Facilitation * Retention Strategies

* Compensation Management * TPIS Database

* EEOC, Affirmative Action Plans * FLSA

* Worker’s Compensation * FMLA

* ERISA * AFLAC

* ADA * CRA

* HIPAA * Cobra

* ADEA * Texflex (Cafeteria Plans), Section 125

* OSHA * Presentation Training

References Available Upon Request

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