Angie Rayas

Las Vegas, NV *****

ad34pd@r.postjobfree.com

+1-702-***-****

OBJECTIVE: To secure a position where I can continue to develop and utilize my accounts receivable

& Customer Service, along with my office management Skills to the benefit of my employers and my future with the company I will work for.

SKILLS: Accounts receivable / account payable, scheduling, knowledge of MRI & Onsite, First and Third Party Collections and customer service, Inbound and outbound Call Center Environment, Assistant property manage experience, QuickBooks, Payroll, time keeping skills, invoicing, Strong Customer Service Skills, detail oriented,, Job Stability, Data entry, Obtain valid customer information, Sorting mail, Filing, Email, Faxing, Scheduling appointments, researching and pulling files requested from the clients or debtors, accurately recording collection activity and file information, and maintaining a professional and positive attitude towards delinquent borrowers, skilled in A/P & A/R, Is computer literate -can use mainframe and PC for processing collection transactions and printed information in an efficient and effective manner. Continuously assists others to work the delinquent accounts assigned; Follows established Collection

Department practice and procedure to ensure efficiency and effectiveness. And the willing to do extra work to gain valuable experience.

Work Experience

Tuff Shed (scheduling Coordinator - A/r Coordinator Las Vegas, NV

May 2020 to Present

As a schedule coordinator I Work directly with customers, vendors, subcontractors, and sales consultants to coordinate and schedule Tuff Shed installations; resolve all levels of issues, preparing the daily "packs" required to install our quality products. This includes verifying orders, requesting materials, and creating purchase orders and waivers. I am the first contact with our customers, responding to queries, managing the database, and providing assistance to our sales teams. Consistently understanding and meeting the needs of our customers, I assist the General Manager with various front office needs as they may arise. And as the account receivable coordinator, I maintain databases and spreadsheets, updating information as needed, communicate with previous clients and customers to request payment and arrange payment plans when needed, collect payment from customers and accurately record it into the system, client accounts based on payment or contact information

(Leasing Agent)

Rancho Mirage Apartment

December 2016 to April 2019

Completed leasing packages for all rentals, Collecting rents, Process application, Verified employment, Verified References, Pulled credit reports, posted listing via craigslist, public posting, did walk thought in vacant apartments, process documents for eviction, Took prospects on tours to available units, Answered question and gave rental and community info over the phone, quickly processed denial letters to inform prospective applicants of application rejection. Assisted in marketing and market research, Performed administrative duties such as rent collection, communicating with tenants via written correspondence, and administering lease closings. Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation. And resolved tenant complaints and documented action taken.

(Office Manager)

Ultimate Choice Restoration

November 2009 to December 2016

Assisted boss, and office staff with projects, Dispatched field Tech's on non, and Emergency calls, Prepare new job documents in Xactimate, Coordinate and support all areas of the project from startup to closeout Maintain positive relationships with customers, contractors, and Insurance Co. suppliers and other employees

Organize projects and keep them up to date, Time keeping & payroll with QuickBooks, Payroll invoicing with QuickBooks, Collection calls from weekly ledger from QuickBooks, accounts receivable and payable, Order office supplies, Errands, Bank deposit, pay bills, Open, and Closed office.

(Sir Collector

Credit One Bank

August 2007 to November 2009

30/60 past due)

Called customer to negotiate a payment plan to bring the delinquent account current or to a close with Balance in full or Settlement in full arrangements, collected balances as little as $200 to balances as high as $3,500.

Assistant Property Manager)

Phenomenal Realty

December 2004 to August 2007

greeted everyone that enter the office, Answered 8 phone lines, Took potential renter on a tour of available property’s, Collecting rents, Process application, Verified employment, Verified References, Pulled credit reports, posted listing via newspaper, craigslist, public posting, did walk thought in vacant apartments, process documents for eviction, Screened calls for owner and managers, scheduled maintenance service calls, made reservation for owner restaurants, flights, Car rental, and Hotels, made out receipts for renters, assist it with A/P & A/R, gave information on homes or apartments to prospected tenants, submitted insurance forms for employees, kept employees time sheets and submitted payroll to ADP, ordered office supplies, did bank deposits, and closed and open office. Unit Manager)

Southwest Credit Systems (Collector

November 2000 to December 2004

Called customer to negotiate a payment plan to bring the delinquent account current or to a close with BIB or SIF, I collected for Providian, Cingular Wireless, Medical bills, Wells Fargo finance, and Southwest gas, collected $50.00 to $50.000 balances, skipped tracing, Worked with insurance companies to get claims paid with a timely manner, faxed payroll, filing, I assisted co- workers with “talk offs” to close the accounts w/ balance in-full or payment arrangements to cover the balance with various payment plans, managed a team of 8, kept time sheets of each employee, schedule shifts for my employees, monitor calls to assure the collect practice act with kept, arranged team meeting, and opened and closed office.

Education

GED

Huntington Park adult school

1996

Skills

• SKILLS: Accounts receivable / account payable, scheduling, knowledge of MRI & Onsite, First and Third Party Collections and customer service, Inbound and outbound Call Center Environment, Assistant property manage experience, QuickBooks, Payroll, time keeping skills, invoicing, Strong Customer Service Skills, detail oriented,, Job Stability, Data entry, Obtain valid customer information, Sorting mail, Filing, Email, Faxing, Scheduling appointments, researching and pulling files requested from the clients or debtors, accurately recording collection activity and file information, and maintaining a professional and positive attitude towards delinquent borrowers, skilled in A/P & A/R, Is computer literate -can use mainframe and PC for processing collection transactions and printed information in an efficient and effective manner. Continuously assists others to work the delinquent accounts assigned

Follows established Collection Department practice and procedure to ensure efficiency and effectiveness. And the willing to do extra work to gain valuable experience.

• Accounts receivable

• Property Leasing

• Property Management

• Office Management

Assessments

Attention to detail — Proficient

January 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

Managing accounts in QuickBooks — Familiar

January 2023

Using QuickBooks software to manage business financials Full results: Familiar

Business math — Familiar

January 2023

Using basic math to solve problems in a business context Full results: Familiar

Food service: Customer situations — Proficient

January 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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