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Data Entry Customer Service

Location:
Fort Myers, FL, 33901
Posted:
March 05, 2024

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Resume:

William Allen

Logistics, Operations, and Administrative Professional

Fort Myers, FL

ad34p1@r.postjobfree.com

+1-559-***-****

To obtain gainful employment with a company that offers a competitive wage, great working environment, benefits, and opportunity for advancement. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Executive Director/Kennel Manager

Kelly's English Golden Retrievers LLC. - Pahrump, NV February 2020 to Present

General pet upkeep, feed, water, clean up. Customer service, answering phone calls, filing paperwork with AKC, account management, data entry, internet marketing, light accounting, market analysis, general clerical duties, dog walking, dog sitting, transport of puppies to multiple states or veterinarian appointments, purchasing, budgets, social media management, photography, and whatever else owner may need me to do.

Quality Control Specialist II

CDW - North Las Vegas, NV

June 2019 to March 2020

Program RF scanner, check daily emails, answer questions from technicians concerning specifics of any build, perform quality checks on orders, send email correspondence with Account Managers, coordinate workflow with fellow team leaders, troubleshoot technical issues with desktop computers, tablets, and laptops, configure operating systems to customers specifications, install computer hardware, data entry, verbal communication, record and issue quality errors, train new QC Specialist, work hand in hand with management and warehouse operations closely.

Machine Operator

SEACA PACKAGING - Fowler, CA

April 2018 to April 2019

Machine operator starts day by logging his attendance and production, Preps Diecast cutter, Preps Extrusion Grinder, gather and weigh scrap material, log weight on production log, feed scrap material into the Grinder, Prep Auger/Flake Extruder when forklift driver brings bags of Flake, record weight of flake, dump flake into Extruder, Cut new stacks of material to feed into the Grinder in between dumping new Flake into the Extruder

Quality Control Technician

CRANE WORLDWIDE LOGISTICS - Irving, TX

January 2018 to March 2018

Use pallet jack to bring pallets of received shipments into QC department, locate packing slip, open packages and check for accuracy of description, quantity, Customer PO #, Item #, and Line #, mark and highlight all accurate checks, place items back into package, reseal package, fill out Line Check Accuracy Form, place packages on new pallet, when pallet is full, use pallet jack or forklift to move to receiving department.

Order Picker

Boxed Wholesale - Flower Mound, TX

January 2018 to January 2018

Log into company based order picker system, pick items for a particular order, break down empty boxes, bubble wrap specific products, bag specific products, write personalized thank you card to customers, drop order in packing department.

Operators Helper/ Forklift Operator

Horizon Personnel Staffing

December 2013 to October 2017

Check Line slips for resin, if empty refill with order specific resin, web machine for production, assist operator with preparing machines for production, maintain cleanliness in the plant, change out resin boxes, weigh an record boxes of scrap plastic, remove plastic rolls from Production Line when approximate footage has been reached, cut scrap from roll, treat roll with special treat pen, weigh and record roll weight on order sheet, input weight into Excel spreadsheet, get footage and record onto order roll tag, place roll on pallets, shrink-wrap pallets, label with size and product type, use forklift to move pallets to specific silo, use forklift to grab new pallet to replace the pallet for the specific Production Line, Load & Unload incoming and outgoing trailers

Inventory Clerk

Act-1 Staffing - Fresno, CA

January 2013 to September 2013

Program RFU scanner, Scan garment, scan whole fixture of garments, count garments to make sure correct amount of garments were on that specific fixture, move on to another fixture, use forklift to unload pallets into warehouse for sorting.

Administrative Assistant

NID-Housing Counseling Agency

September 2010 to May 2013

customer service and client greeting, maintain 10+ phone line system, maintain client database, data entry, report updates to clients, create client file, maintain all client file cabinets, correspond with bank representatives concerning client statuses, keep and maintain inventory of all office supplies, market analysis, reservations, emails/memos, flight and hotel booking, conference minutes, conference calls, equipment installation, computer software technical support, word processing, spreadsheets, develop information for company literature and website, detailed task description writer, special event support, inter-office liaison, client database support, record keeper, close interaction with all phase of housing counseling process with clients.

Administrative Assistant

Universal CPR

March 2007 to May 2012

answering calls, customer service, document preparation, telemarketing, client screening, email advertising, filing, data entry, inventory supplies, record keeper, client advocate, job referral services, bank deposits, light accounting, classroom prep, client orientation, invoicing. Education

Bachelor's in Business Administration

University of Phoenix - Oakland, CA

November 2015

Skills

• Adobe Illustrator (Less than 1 year)

• Computer Troubleshooting (Less than 1 year)

• Excel (3 years)

• Forklift (4 years)

• Graphic Design (5 years)

• Filing (10+ years)

• Word (10+ years)

• Wordpress (3 years)

• Web Design (2 years)

• Photoshop (3 years)

• Premiere (3 years)

• Powerpoint (6 years)

• Written Communication (10+ years)

• Inventory Control (1 year)

• Google Docs (4 years)

• Quality Control

• Inspection

• Final Cut Pro

• Market Analysis

• Adobe Acrobat

• Computer Hardware

• Adobe InDesign

• Warehouse Management

• Adobe Premiere

• Video Editing

• Telemarketing

• Microsoft Publisher

• Video Production

• Photography

• Filming

• Branding

• Kennel Experience

• Animal Care

• Adobe Creative Suite

• Social Media Management

Certifications and Licenses

Driver's License

CA Class C

Forklift Certification

Forklift Certification

Assessments

Conscientiousness — Proficient

April 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Attention to Detail — Completed

April 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Mechanical Skills: Monitoring — Proficient

October 2019

Monitoring machine indicators to determine appropriate functioning. Full results: Proficient

Quality Control Technician — Highly Proficient

October 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Organizational Skills — Highly Proficient

February 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Warehouse Associate — Proficient

February 2020

Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient

Manufacturing: Quality Inspection — Completed

December 2019

Making precise measurements, reading prints, and making pass/fail decisions. Full results: Completed

Project Management Skills: Budgeting — Familiar

February 2020

Managing project budgets by appropriately allocating and monitoring financial resources. Full results: Familiar

Logic & Critical Thinking — Familiar

February 2020

Using logic to solve problems.

Full results: Familiar

Attention to Detail — Familiar

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Spreadsheets with Microsoft Excel — Completed

February 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Basic Spreadsheets with Microsoft Excel — Proficient September 2020

Measures a candidate's knowledge of basic Microsoft Excel techniques, including sorting, formatting, and filtering of columns or rows.

Full results: Proficient

Customer Service Fit — Proficient

May 2020

Measures the traits that are important for success for customer service roles. Full results: Proficient

Intermediate Spreadsheet Proficiency with Microsoft Excel — Completed September 2020

Measures a candidate's knowledge of intermediate Microsoft Excel techniques including effectively writing and applying conditional formulas.

Full results: Completed

Customer focus & orientation — Proficient

November 2020

Responding to customer situations with sensitivity Full results: Proficient

Warehouse associate — Proficient

December 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Attention to detail — Familiar

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Work style: Reliability — Highly Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Basic computer skills — Familiar

February 2022

Performing basic computer operations and troubleshooting common problems Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Computer Troubleshooting, Forklift, Spreadsheets, Word Processing, Verbal Communication, Emails, Internet, Music Production Software, Video Production Software, Graphic Design, Photoshop, Final Cut, Power Director 9, Windows Movie Maker, Adobe Illustrator, Adobe Reader X, MS Word, MS Publisher, MS PowerPoint, MS Excel



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