NATASSIA BENNETT

Ely Avenue, Bronx, NY *****

917-***-****. Email: ad34mo@r.postjobfree.com

Objective:

Seeking the position of Customer Service/Administrative Assistant where I can utilize my skills as being an exceptional communicator, hard worker and reliable person, who is of great asset to any organization. A great team player, keen listener and with a can-do attitude to get the job done.

Summary of Qualifications:

•Over 15 years’ progressive experience in performing Administration, Reception, customer service and also billing processor activities

•Proficient in Next Gen

•Demonstrated ability to greet employees and clients and guide them accordingly

•Highly skilled in answering 70-80 calls per day and forwarding phone calls and messages

•Hands-on experience in receiving, sorting and routing mail

•Recognized by management, customers and employees for excellent customer service

•Great People skill.

Job Experience:

New York Orthopedics

(Call Center Coordinator)

Answer a very busy Phone line; booking appointment for various doctors; faxing; scanning; emailing. Sending messages. Typing letters; school or return work letter. Helping out at the front desk (Medical Receptionist role).

Stamford Health medical Group

(Call Center Administrator)

Answer a very busy phone line, taking messages and email and sending through

the companies software.

ENT and Allergy Associates

Patient Rapid Responder Agent 09/2017-Present

Answer a very busy Phone Line

Schedule 90 or more patient’s appointment daily

Tasking and relaying message to departments

Using dual screen monitor: Next-Gen, company software and outlook.

Robert Half Agency: Temp Positions (Receptionist/Office Assistant) 12/ 2016 – 01/ 2017

Sabra Dipping (Temp currently)

Wilson Elser: Receptionist (Temp) 03/2016-04/2016

Answer busy phone line and transfer calls to the appropriate personnel

Sign in visit and clients.

Industrial Medicine Associate Tarrytown NY 05/2015 to 02/2016

Billing Processor

•Bill and process claimants’ information through the company’s software & other websites.

•Edit, update and save files to excel spreadsheet.

•Bill and Process 200 plus Claimants information per day.

•Fax, scan and email multi-locations for information.

Marks Paneth & Shron; Tarrytown NY 01/2015 to 04/2015

Administrative Assistant (Temp)

•Handle incoming calls and direct them to their desire office

•Greet visitors, seat them in conference rooms and offer them coffee or water.

•Organized clients’ folders and file them.

•Monitor incoming mails; put outgoing mails through stamp machine.

•Maintain inventory and ordering of office and kitchen supplies, whilst working alongside Office Manager to develop best office work flow.

AD Maintenance Company, Larchmont NY 02/2007 to 06/2013

Administrative Assistant

•Greeted visitors and callers, handled their inquiries and directed them to the appropriate person.

•Increased the number of customers on a weekly basis through excellent communications

•Executed office duties such as ordering supplies, maintaining records of management systems and performing basic bookkeeping work.

•Prepared invoices, reports, memos, and letters and updated computer records.

•Typed and drafted documents for manager to use at meetings

Education:

Bronx Community College, Bronx NY

Associate in Business Administration/Accounting

Experience/ Skills:

Bronx Community College Student Government Association, Bronx NY 2009-2010

Legal Legislator and Senator

•Advocate for students to empower new and upcoming leaders.

•Conducted meeting and sought to find ways that help students function educationally and successfully throughout college. Successful implemented and voted for scholarship for international students.

•Receive a certificate, plaque and monetary award for great leadership qualities.

Computer Skills:

Professional knowledge and experience with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint and basic Quick Books and Next Gen); Competent in using dual monitor to get the job done.

Contact this candidate