Customer Service A Dedicated
Resume:
Debra Lowe
Manager
Johnston, RI *****
*****************@*****.***
A dedicated worker with 15 years of management experience within the restaurant industry. With a multitude of experiences I am now seeking to contribute my skills and expertise within a customer focused environment.
Authorized to work in the US for any employer
Work Experience
Secretary
Tighten Up Auto LLC - Providence, RI
November 2023 to Present
Doing paperwork making phone calls for customer that need New tires, doing inventory collecting payment cash payment and credit card payments paying bills... Talking to customers and making sure they get the right kind of tire that they need for the car Car Detailing
Chalkstone Auto body - Providence, RI
April 2022 to November 2023
looks after the cleanliness of the vehicle. Like cleaning inside the car such as vacuuming washing, polishing, deodorizing it.. Keeping the customer service to a high Professional Car Detailer
Refresh car detail and spa - Providence, RI
June 2018 to June 2022
looks after the cleanliness of the vehicle. Like cleaning inside the car such as vacuuming washing, polishing, deodorizing it.. Keeping the customer service to a high Server,Host,Cook
Cracker Barrel - Coventry, RI
November 2017 to October 2021
Waiting on guest,Giving the best customer service, Also host and I have also worked on the grill making food and setup trays to send out to the guess
Server
Moonrunner Salon - Garner, NC
January 2017 to August 2017
Waiting on customer serving alcohol.giving the best customer service there is...and doing side work...for the next shift
Shift Supervisor
Sheetz - Clayton, NC
February 2016 to July 2017
Training new and existing employees on proper upkeep and policies. ● Scheduling. ● inventory ● Customer Service. ● cash handling and making deposit ● Multi-tasking. ● Providing the best customer service to customers and employees. Placing orders Team Leader
Panera Bread - East Greenwich, RI
August 2012 to November 2015
Providing superior customer service to ensure quality experience.
● Educating and training current and new employees on proper policies and procedures within the workplace.
● Suggestive selling when the opportunity arises.
● Ensuring proper up keep of store and food quality. Catering Coordinator
Au Bon Pain - Providence, RI
January 2009 to March 2011
Detail oriented.
● Food preparation for large corporations while providing exceptional service and quality.
● Time management.
● Multi-Tasking
● Customer service on a superior level.
Assistant Manager
Kentucky Fried Chicken - Smithfield, RI
September 2001 to January 2005
Exceptional customer service.
● Drawer accountable.
● While ensuring highest quality of service.
● Keeping track of inventory.
● Coordination of schedules.
Store Manager
Village Bean - Scituate, RI
January 1996 to August 2001
Training new and existing employees on proper upkeep and policies.
● Scheduling.
● Hiring and firing of employees.
● Customer Service.
● Opening and Closing of the store.
● Multi-tasking.
● Providing the best customer service to customers and employees. Education
General Studies
Community College of Rhode Island - Warwick, RI
2010
High School Diploma
Cranston High School West - Cranston, RI
1990 to 1993
Skills
• Hostess (3 years)
• Restaurant Server (5 years)
• Waitress (7 years)
• Waiter
• Busser
• Host
• Server
• Customer Service
• training
• Restaurant Management
• Banquet Experience
• Assistant Manager Experience
• POS
• Catering
• Food Safety
• Meal preparation
• Food production
• Computer literacy
• Retail Sales
• Kitchen Management Experience
• Cooking
• English
• Management
• Serving
• Sanitation
• Restaurant experience
• Communication skills
• Basic math
• Barista experience
• Coffee experience
• Organizational skills
• Food handling
• Detailing
• Upselling
• Merchandising
• Cash Handling
• Pricing
• Commercial Cleaning
• Cleaning Experience
• Supervising Experience
Certifications and Licenses
TIPS Certified
April 2016 to Present
Food Safety
May 2011
I think it maybe expired
Food Handler Certification
Additional Information
SKILLS
Through multiple work experiences I have gained quality skills in customer service, food preparation, multi-tasking, restaurant management, and cash handling.
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