Customer Service Security Officer
Resume:
Jasmine Walker
Albany, GA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
DSI Security Services - Albany, GA
September 2017 to January 2020
1. Maintain a safe and secure environment for customers and employees while providing general security duties to our client.
2. Interact with a variety of persons including clients, visitors, employees and the general public. 3. Following post instructions specific to the client. 4. Ability to work in all-weather elements.
5. Promoting safety by being alert to observe, correct and report any hazards. 6. Contributes to team effort by accomplishing related results 7. Maintain visibility to ensure safety and deter unacceptable activities. 8. Staying at your post until your replacement has arrived. 9. Understanding and complying with DSI and Client requirements. 10. Having a good understanding and following DSI’s Code of Ethics and Employee Standard. 11. Participate in training and become familiar with general safety procedures, as well as DSI’s safety manual.
12. Attend and continue to receive security officer training as required by Client or DSI’s training program. 13. Present oneself in a professional manner through appearance and conduct. CSR - Customer Service Representative
Teleperformance - Albany, GA
August 2015 to September 2017
1. Handle and carefully respond to all customer inquiries 2. Provide excellent customer service through active listening 3. Work with confidential customer information and treat it sensitively 4. Aim to resolve issues on the first call by being proactive 5. Appropriately communicate with customers
Cashier/Customer Service
Homerun Foods - Albany, GA
May 2013 to August 2015
1. Receiving payments by cash, credit cards, vouchers, or automatic debits. 2. Issue receipts, refunds, credits, and change due to customers. 3. Count money in cash drawers to ensure amounts are correct. 4. Greet customers.
5. Provide exceptional customer service.
6. Maintain clean and orderly work area.
Cashier/Customer Service
Long John Silvers - Albany, GA
March 2012 to May 2013
1. Greet and positively engage guests in the restaurant. 2. Accurately accept the guests’ orders and process payments. 3. Address and resolve all guest inquiries and concerns in a timely manner. 4. Maintain a safe, secure, and comfortable area for guests and team members. 5. Ensure that all orders are properly handled and presented with the greatest care and concern for accuracy, quality and guest satisfaction.
6. Keep service area stocked; clean dining room tables and floor; clean and restock restrooms. Education
High school diploma
Southwest georgia institute education - Albany, GA May 2018 to August 2018
Skills
• Security
• Customer service
• Cashiering
• Sales
• Leadership
• Microsoft Word
• Microsoft Excel
• Data entry
• telephone skills
• Inventory control
• Cash register
• Communication skills
• English
• Typing
• Computer skills
• CRM software
Certifications and Licenses
Driver's License
February 2019 to June 2024
Life & Health Insurance License
Contact this candidate