Monalyne Cross

250-***-****

***-**** *** **. ********, BC V8R 6P6

ad34l4@r.postjobfree.com

Accounting Office Administration Paralegal Mortgage Consultant

Performance driven professional with significate accounting experience in a variety of business settings. Knowledge in creating multi-types of legal documents with a high degree of legal acumen. Vital link between legal and accounting teams to client.

Key Areas of Knowledge

-Attention to detail

-Organization

-Marketing

-Collections

-Time Management

-Team Building

-Negotiation

-Sales

-Accounting Principles

-Client Relationship Management

-Research

Profile

-Building relationships with customers is my strongest attribute.

-Office Management: Performed the full spectrum of daily office management processes as well as accounts payable, accounts receivable, payroll, and purchasing.

-Working in the Financial and Customer Service Industry has given me incredible experience with people which has educated me how to respond to different personalities and react proactively.

-Assisting Law firms in organizing clients, finances and overall finding a system that adhered to their needs.

-Customer Service Representation with Manulife Bank and Trust, Royal Bank of Canada assisting customers with their financial needs and noticing what may benefit them:

-Maintaining a high level of confidentiality.

Professional Experience

Woodward and Company – Legal Assistant 2021

Review relevant information required by the Lawyers

Prepare documents for Court

Cornerstone Properties - Bookkeeper

Bookkeeping for the hundreds of properties 2020

Peninsula Denture Clinic - Accountant 2019

Customer service

Bookkeeping

Collections

Maureen Russo Law Office – Paralegal 2018

Review client’s information

Created legal documents as required

Manulife Bank and Trust – Mortgage Consultant 2015

Reviewed applications ensuring applications and forms were complete.

Coordinated sales support by scheduling field visits, workflows, and report submissions

Directly conversed with advisors concerning new products and application processes

Secured high levels of growth with marketing

Amplified brand recognition and goodwill by organizing community fundraising events

Increased revenue by selling additional products in addition to mortgages

Minuk Law – Paralegal 2013-2014

Primarily Litigation specializing in Fraud

Real Estate; Conveyancing using application PC Law

Commissioner of Oaths

Implemented a new filing system

Converted notes into undertakings

Calendar coordinated

Booked travel arrangements

Booked Court Reporters

Managed client files

Assist in preparation of files for Chambers and Trial Preparation

Calgary Legal Guidance (GLG) – Paralegal/Administrative Assistant 2012-2013

Assisted clients

Researched information

Drafted Correspondence

Handled Telephone queries

Scheduled appointments

Assisted Clients to Courthouse

Assisted with ID Clinics

Volunteered at many functions which were needed to fund CLG’s work

Bachalo Farms – Office Manager 2003-2009

Managed general office administration and day to day operations

Accounts payable and accounts receivable

Payroll

Procurement

Organized product delivery

Collections

Grew business 175%

Professional Development

QuickBooks 2019

First Aid-CPR/AED Level HCP 2021

Life License Qualification Program 2016

Paralegal Certificate – Reeves College – Calgary, AB 2013

Office Technician Certificate – Red River College Polytechnic 2003

Simply Accounting - Red River Community College 2002

Accounting for small businesses – Red River College Polytechnic 2000

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