CURRICULUM VITAE CV

LAURENCIA EMMANUEL KAGUNGILA

Address : Mbezi juu Dar es salaam

Phone no : 0683 077100.0713 949339

Religion: Christian

Maritial: Single

Gender: Female

Birth: 19/Feb/1979

SUMMARY

Senior front office attendant experienced with customer service and quarry according to company police

and rules. Well versed in systems use such as Fidelio,opera,Amadeus Ana several others also computer. Office programs Well communicating language and understanding. Strong background on supervisor duties

SKILLS & HIGHLIGHTS

Property manager Telephone operator

Receptionist Reservation

Concierge Hostess

Cashiering Service focused

EXPERIECE

Amverton bay view apartments

Building manager

From 15 Sep2020 to 01Muc2021

Maintaining the property softy and technical problems

Receiving customers for check in new tenants and check out guests

Receiving payments issue receipts abounding to prepared contracts

Managing and leading stuff Paying stuff salaries

Holiday inn hotel

Reservation

From11Jan2020 to 30Apr2020

Receding bookings via email and phone calls

Receiving advance payments

Conference bookings and transports

04 Jun 2020 on going business

Own business R&B delicious juice

Delivery service to apartments and restaurant

Southern sun Hotel

From 10 Feb2010 to 31Murch 2017

Receptionist

Receiving customers

Check in and check out guests

Telephone attendant

Conciege

Prepare invoices and receiving payments

Protea oysterbay hotel

From 01 Apr2008

Receptionisty

Customer service

Check in and check out guests

Receiving payments issue receipt and invieces

Golden tulip hotel

From 01 Jan2007 to30 Sep 2007

Three month and of field employed in service department

Atending customers in restaurant

Serve in banqueting

EDUCATION

African utalii college

From 02 Jan2006 to 31Dec2006

Diploma certificate

Usagara secondary school

From 13 Jan1991 to27 Nov1994

Sertificate

Mabawa primary school

From 12 January1984 to 24Nov1990

Sertificate

LANGUAGE

Englis

Swahil

REFEREES

JANET. J. EMANUEL

SALES AND MARKET

JAMIRE HOTEL

DAR ES SALAAM

071*-******

FANUEL SAILALE

BAQUETING MANAGER

CARAL BEACH HOTEL

DAR ESA SALAAM

071*-******

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