Wendy Worden

**** ******** *** *** *

Kalamazoo, MI 49004

269-***-****

ad346m@r.postjobfree.com

OBJECTIVE

A Full-Time position in the medical or administrative field requiring strong organizational skills, leadership, and excellent customer service relations. Experienced in training and scheduling of staff.

SUMMARY OF QUALIFICATIONS

Excellent customer relations, scheduling staff and clients, training, hire employees and process hiring related paperwork, sales, phones, various EMR's, excel, word, 50 wpm, precise phelbotomy skills, vitals, pro-active, dependable and compassionate.

EXPERIENCE

Server/Catering Coordinator

Carrabbas Italian Grill, Portage, MI

09/2018 to Present

Take orders from patrons for food or beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. Bring wine selections to tables with appropriate glasses, and pour the wines for customers. I also am a Catering Coordinator whom goes into the field to market, as well bring and set up catered food for events etc.

Administrative Assistant/Scheduler/On-Call

ADL Homecare Inc., Kalamazoo, MI

11/2017 to 08/2018

In charge of various administrative and scheduling tasks for staff, as well the clients in their homes. Billing, inventory, orientate new hires, assist staff with any schedule conflicts, and gain new potential clients for growth. I also took care of the after hours on-call every other week dealing with any issues that may arise dealing with the clients and staff. Training staff and going to work directly with the clients on a as needed basis.

Residential Assistant

M & M Homecare, Warren, MI

11/2016 to 07/2017

Working one on one with a client suffering from a Traumatic Brain Injury in her home. I assisted her daily with day to day task such as various appointments to doctors and program required, visits with her children, housekeeping, yard work, memory activities, budgeting, medication reminders, and monthly planning.

Medical Assistant (Independent Contractor)

Progressive Alternatives, Kalamazoo, MI

01/2015 to 12/2016

Working specifically with clients who had Traumatic Brain Injuries in group homes or in their own homes. I assisted with ADL's, medication reminders, memory activites, transport to appointments and errends, work side by side with therapist,etc to allow for growth and independence.

Medical Assistant

Foundation For Behavioral Resources, Augusta, MI

08/2014 to 12/2014

Report to clinic daily to prepare the Doctor on patient days for smooth and timely flow, PRN blood draws, refills on medications, prior authorizations, billing, and vitals. On no doctor days I ran the clinic alone and handled any and all issues from patients and communicated with the doctor doing as requested.

MA/Lab Tech

Borgess Medical Center, Kalamazoo, MI

08/2012 to 02/2014

Reporting to various clinics to serve as a Medical Assistant and assist with rooming patients, med refills, injections, prior authorizations, keeping the doctor on track with patient flow and communicate and assist with any needs. As a Lab Tech I went throughout the hospital doing blood draws on a timely basis, running specimens to the lab, and working in the walk-in lab PRN. On average I performed between 40-60 patient draws per day.

EDUCATION & TRAINING

MA Diploma, MA, Everest Institute, Kalamazoo, MI, 1 year(s)

HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

I volunteered at Bronson Childrens Hospital for 6 months, as well I completed a 1 month FT externship with Dr. Harrell's Occuapational Medicine office.

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