Mitch Morgan

541-***-**** Helena, MT

ad3461@r.postjobfree.com

Regional Sales Manager

Accomplished and revenue-driven Regional Sales Manager with comprehensive experience in high volume, B2B retail sales. Drives revenue growth and profitability through strategic account and relationship management, as well as unparalleled customer satisfaction.

Added Value

●Analyzes current and historical sales metrics to inform forecasts, map sales trends, and maintain competitive edge

●Leverages metrics, promotions, and one-on-one interactions to improve brand awareness, key relationships, and new business

●Identifies new sales opportunities within existing accounts to maximize volume and revenue potential

●Demonstrates an entrepreneurial and strategic mindset, taking ownership of process improvements and team success

●Cultivates positive and collaborative relationships with colleagues, customers, retail partners, brokers, and distributors

Areas of Expertise-

Territory Management • Account Management • Business Development • Sales Cycle Management • Sales Forecasting

Category Penetration • New Product Launches • Market Share Growth • Cold Calling • Upselling • Strategic Planning & Execution

Negotiation • Budget/P&L Management • Sales Metrics & Reports • Customer Relations • Cross-Functional Collaboration

Professional Work History

Branch Operations Manager – Wells Fargo - Helena, MT 2022

Specializing in managing branch operational activities, including the delivery of an exceptional customer experience, staff scheduling, branch transaction processing, and supporting branch growth. Directly assist customers and/or support employee function. Adheres to branch policies, procedures, and controls to ensure compliance with applicable laws, rules and regulations.

●Lead and supervise risk and the operations of employee functions to deliver exceptional customer service and colleague experience

●Leadership experience needed in assessing and meeting the needs of the customer or helping with issue resolution

●Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures

●Perform operational and customer support tasks. Provide excellent customer service

●Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives

●Mentor and guide talent development of direct reports and assist in hiring talent

Regional Sales Manager- Oregon, Washington & Idaho (2018 – 2019) Love’s Travel Stops – Eugene, OR 2017 – 2019

●Secured new business in conjunction with Zone Manager, Love's Travel Stops, and newly acquired SpeedCo. locations

●Collaborated with inside support team to set accounts up and ensure timely customer support

●Analyzed and audited weekly and monthly sales reports to form metrics-driven sales forecasts/business development strategies

●Successfully increased new tire sales by 45.9%, retread sales by 335.1%, service labor sales by 36.7%, and Prevented Maintenance (PM) sales by 81.7% throughout tenure

Zone Manager (2017 – 2018)

●Concentrated business with existing customers and developed new accounts within assigned market areas, driving new revenue

●Oversaw four Regional Managers spanning 14 states while working with Director of Sales to promote services throughout zone

●Partnered with Love's corporate Tire Care group to identify and leverage market trends to form competitive alliances

●Represented Love's interests while increasing brand awareness at various national/state trade shows and conferences

●Cultivated positive relationships with all Love's vendors; negotiated all contracts and pricing

Center Manager TCI Tire Centers – Tucson, AZ 2007 – 2014

●Managed day-to-day operations of commercial tire center, with full accountability for P&L, performance improvement, asset management, compliance, and sales support; trained and coached sales personnel in support of MRT retread sales

●Grew service capabilities and total service contributions while driving quality, productivity, sales, and overall profitability

●Secured +$2 million in new sales from nine Southern Arizona US Border Patrol locations; the largest sector in the US

●Received 2012 and 2010 "Western Region Center Manager of the Year" awards

●Exceeded 2012 Center Sales by $9.3 million (placing second in Western Region), Center Service Sales by +36% (+83% over three years), and Center MRT Retread Sales by +23% (+47% over three years)

●Exceeded annual target by $10 million; recognized for achieving “Million a Month” in Sales for five separate months in 2011

●Recognized as 2010 “TCI Center of the Year” for Most Improved LBB Sales (+$1 million) and Most Improved Sales Percentage (186%), as well as “Western Region Center of the Year” for Best EBIT (P&L) and Performance (+$274K)

●Improved Center EBIT (P&L) by $699K between 2008-2012; recognized as one of TCI’s “Top Ten Centers” in the US

Additional Professional Experience

Territory Manager – Pacific Northwest Travel Centers of America – Eugene, OR 2017

●Recognized as Top TA Territory Manager in the US for new tire units in March and February 2017

Center Manager GCR Tires & Service – Eugene & Roseburg, OR 2014 – 2016

●Reduced expenses in Eugene location by 56% within first year, improving profits by 48%

●Directed and managed launch of first commercial tire center in nine years (Roseburg location)

Education & Professional Development

Bachelor of Science in Business Marketing & Speech Communication Southern Oregon University – Ashland, OR

Certifications

MSHA Certification Mining Safety & Health Administration

TIA Certification Tire Industry Association

Hunter Alignment Technician Hunter Engineering Company

Technical Skills

Salesforce CRM • Google Docs • Microsoft Office Suite (Including Access) • Social Media for Business

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