CHRISTINE BERNARD

Address: ** **** ****** *****: 876-***-****

Santa Cruz P.O., St Elizabeth

Jamaica, West Indies Email: ad3451@r.postjobfree.com

PROFESSIONAL SUMMARY

● Proven, results-oriented professional with management experience in financial, legal administrative and education services. Dedicated individual with an ability to organize effectively, with keen attention to detail, to recognize, identify and resolve discrepancies. Self motivated individual who is highly productive in fast-paced, time critical situations. PROFESSIONAL EXPERIENCE

● Statisical Institute of Jamaica- (Contract) June 2022 to present

● Distribute tablets for the population census. Assist Census Takers and Census Supervisors in face to face classes as well as online classes with technical problems. Assistance is also provided in the office as well as remotely using technical applications.

● Perform tablet audits, check out tablets and also check in returned tablets. Issue Sim cards when necessary.

● Freelance Online Tutor May 2020 to June 2022

● Teach students of various age groups online using the Zoom platform.

● Tutor at English Pappa- Facilitator for speaking club for adults in Belarus.

● Happy Teachers- Taught Front Office Operations in the Hospitality Industry to adults.

● Tutor at Grace Pentecostal College- taught high school students Office Administation and Social studies.

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● Jamaica Deposit Insurance Corporation- November 2019-March 2020

● -Accounting Officer-

● Entered invoices for payment from all departments, namely Human Resources Department, Finance, Funds and Asset Management, Corporate Communications, Monitoring and Risk Assessment, Intervention, Resolutions and International Relations. as well as external vendors.

● Prepared Cheque requisitions and Cheques for payment.

● Managed the disbursement of cheques for internal customers as well as Vendors.

● Prepared the Bank Balance Report, the Reconciliation Report and Account Summary on a daily basis.

● Prepared Wire Transfers.

Floor Manager – Intown Supercentre - September 2017 to July 2019

● Manages the Supermarket Floor and helps to supervise merchandisers to ensure that adequate stock is maintained on the shelves.

● Manages over 60 employees in various departments such as Bakery, Meat Room, Wholesale, Warehouse, Packaging Room, Deli, Cambio, Office, Cashiers and Packers of groceries.

● Liase with Purchaser to ensure goods are reordered.

● Liase with Vendors to set up superrmarket floor when products are promoted.

● Assists Floor Supervisor to take excess cash from cashiers and close cashiers when necessary which includes settling credit card machines and reading off cash register.

● Ensures customer satisfaction and resolve customer complaints.

● Assisted in managing voids, returns and exchanges.

● Accomplishments- Contributed to increased profits of the business by maximising the productivity of staff. Smooth operations of all departments in the Supermarket.

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● Operations Officer- Jamgrung Energy - May 2017 to September 2017

● Liased with customers and prospective customers to inform them about the companys’ products and to increase sales. Among products sold were fans and LED bulbs that work without electricity and with electricity. Monitor the progress of Senior Agents who sell the companys’ products and reorder products for sale when they were finished.

● Accomplishments – Increased company revenue by increasing sales from senior agents. Ongoing success of customer awareness of our products.

● Assistant Manager- Bashco Trading Company July 2015 to March 2016

● Managed 20+ employees at the store in the haberdashery, household items, appliance area also,cashiers.

● Ordered inventory and received goods on arrival on a weekly basis. Adjusted invoices where necessary for incorrect entries and forwarded copies to head office.

● Closed off cashiers, ensured cashiers sent of excess money to keep within specified drawer limits. Settled credit card machines.

● Addressed customer concerns and resolved complaints

● Assisted with payroll by ensuring its accuracy, submitted sick days, vacation days and absences to head office.

● Opened and closed the store and adhered to alarm procedures for arming and disarming the store.Authorized discount for slightly damaged goods.

● Accomplishments – Helped to increase company revenue by extending closing hours and opening additional days for busy periods such as ‘back to school’, ‘christmas’ etc.

● Set up flyers inside and outside the store for customer awareness of sale events which helped to increase revenue.

● International University of The Caribbean–Lecturer – 09/2015 to 31/1/2016

● Courses taught: Introduction to Management, Introduction to Information Technology, Introduction to Sociology, Exploration of the Jamaican Society and English Usage.

● Accomplishments - Succeeded in imparting knowledge to students and completed syllabus within specified deadlines.

● Volunteer – Charitable activities in Jamaica. 3/2013 to 31/8/2015

● Education Consultant- New York – 9/2008 to 9/2012

● Spearheaded and facilitated the tutoring of various subjects to students at different levels in the Education system.

● Accomplishments – Succeeded in imparting knowledge to students whose first language was not English.

● Morgan Stanley, New York, New York – Investment Bank – 4/2007 to 5/2008

● IT Finance Department – (Consultant)

● Department Administrator

● Managed the checking and verification of invoices to ensure correct entry of information.

● Released invoices for payment by Accounts Payable for all workgroups – Market Data, Telecom, Manpower and Electronic Data Processing and rejected incorrect invoices.

● Served as liason and communicator between Corporate Accounts Payable, New York I.T. Finance and the new outsourced Budapest Department in Hungary.

● Accomplishments – Exceeded expectations by checking over 400 invoices in one day.

● Batcher

● Batched and streamlined invoices received from vendors and the Budapest team in Hungary for approval to workgroups – Market Data, Telecom, Manpower and Electronic Data Processing.

● Accomplishments – Completed work by 1pm daily due to the time difference in Hungary.

● Law Office Of Gary Tsirelman P.C. – Brooklyn, New York - 9/8/2004 to 4/6/2007

● Paralegal Officer

● Prepared plaintiffs affidavit, notices of entry and rejection of answers.

● Checked, verified and processed documents from the office en route to court and other law firms, for example, summons and complaint, motions, judgements, appeals, notice of trial, petitions, appellate and respondent briefs.

● Entered index numbers in database.

● Accomplishments – Organized office procedures to maximize performance, revenue gains and profitability. Completed processes to meet court deadlines on a daily basis.

● Casimir Pulaski School, Brooklyn, New York – 4/2004 to 6/25/2004

● Site Coordinator/Supervisor at Summer After School Program– (Consultant)

● Managed 36 Instructors, 6 Program Assistants and over 200 students at New York City Public School.

● Assisted in hiring and training Instructors and provided administrative support to the Corporate Office. Compiled, maintained and reported daily student attendance, student assessment and teacher attendance. Entered test scores for students to database.

● Accomplishments – Achieved reasonable student to teacher ratio of fourteen students to one teacher, by reducing the workforce, which ensured individual attention to students to maximize learning and also helped to reduce costs.

● Implemented and modified instructional program within time constraints to ensure that required coursework was completed at the end of the program.

● Obtained smooth, ongoing daily operations at the site.

● Citibank, New York, New York - Retail Banking - 4/9/2001 to 10/2003

● Financial Associate – Branch Banking - Operations Department – (Employee)

● Processed savings and checking account deposits and withdrawals, loan payments, lines of credit and overdraft payments.

● Closed accounts, ordered checkbooks and debit cards.

● Processed domestic and international wire transfers, stop payments and issued new pin numbers for debit cards.

● Accomplishments – Achieved client satisfaction by helping to keep traffic in the Financial Center to a minimum. Achieved sales targets of forty, referrals per month and referred clients to other departments to obtain other products.

● CIBC – First Caribbean Bank Jamaica Limited – (Employee) 1990 to 1999

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● Items Processing Services Department

● General ledger Officer/Auditor –

● Managed, analyzed and balanced general ledger entries for nine branches.

● Coordinated and communicated with branch management and established more effective internal controls and procedures.

● Accomplishments – reduced, unverified, unreconciled balances within reasonable deadlines.

● Operations Support Officer –

● Managed activities of five staff members whose duties entailed processing certificate of deposit entries.

● Checked ATM entries for nine branches and passed entries to correct differences.

● Accomplishments – Trained and mentored staff in a team environment and implemented procedures to locate differences in certificate of deposit entries.

● International Banking Department

● Nostro Accounts Officer – Head Office

● Processed wire transfers from international banks for nine branches and compiled telexes.

● Accomplishments – Implemented database to consolidate ‘nostro’ accounts and cleared up millions of dollars outstanding.

● Branch Banking – Operations Department

● Teller

● Processed internal and external transactions for all areas of banking. Checked statements for customers and ensured all cheque leaves were enclosed before submission to customers.

● Accomplishments – Ongoing success in keeping customer lines within the bank to a minimum.

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● Computer Skills

● Microsoft Office

● Education

● Bachelor of Science, Business, Management and Finance, Brooklyn College, City University of New York.

● Extra-Curricular Activities – Kiwanis Club – Non Profit Organization- Held positions of Chairperson of the Young Children Priority One Committee and Distinguished Secretary.

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