PROFESSIONAL SUMMARY

Performance-oriented, results-driven professional with 20 years of experience impacting organizational performance through effective planning, case management, and collaborative delivery of exceptional service.

PROFESSIONAL EXPERIENCE

United Way for Southeastern Michigan – Detroit, MI 11/2021 – Current

Administrative Assistant – Fund Development

●Make independent decisions regarding planning, organizing, and scheduling of work. Resolve complex questions and problems usually without help.

●Use business software applications (word processing, presentation, spreadsheet, etc.) to prepare reports.

●Assist with the preparation for meetings, appointments, and conferences.

Greater Pentecostal Temple Church – Detroit, MI 10/2021 – Current

Executive Assistant

●Coordinate and organize daily office activities and operations and direct the workflow.

●Provide hospitality support, arrange meals, accommodations, and plan for meetings, events, guests, and programs.

Vehicles for Change Detroit – Detroit, MI 08/2019 – 07/2020

Executive Assistant

●Assisted Executive Director and Director of Instruction with participant and employer partner recruitment.

●Established and facilitated all program assessments and ongoing workforce development soft skill training.

●Oversaw the planning and execution of the organization’s program activities and events.

●Revamped the organization’s Car Award process and recreated all affiliated documentation.

AmeriCorps VISTA, United Way for Southeastern Michigan– Detroit, MI 03/2015 – 03/ 2019

Program Coordinator

●Maximized school board volunteer engagement through collaborative planning, automation of work processes, and in-depth training of volunteers.

●Develop and maintain program evaluation and tracking protocols by establishing tracking systems, keeping appropriate records and documentation.

●Engaged community stakeholders through the development of networking events and presentations.

Emmanuel House Recovery 02/2011 – 11/2014

Administrative Assistant/Case Management Support

●Supported case managers by conducting client intake procedures, scheduling orientations, and ensuring required documents were available for use.

●Maintained files, records, and reports while ensuring compliance with the company’s confidentiality policy.

●Supported and assisted executives to ensure accurate data collection, and entry over the phone and email.

●Compiled reports, correspondence, and memorandums based on notes and dictations.

VOLUNTEER & EDUCATION

Detroit Future City

oLand and Water ambassador

Seeking the following Academic Credentials:

o Associate of Arts Degree - at Wayne County Community College, Early Childhood Education

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