Professional

summary

Customer service expert with a year of dynamic experience in

enhancing customer satisfaction and streamlining service operations. With a unique blend of skills, including problem-solving, eco- friendly practices, and bilingual communication, this professional has successfully implemented efficient strategies to optimize delivery times and enhance customer experiences. Passionate about leveraging innovative approaches to solve customer issues, increase loyalty, and drive sustainable business growth.

Rose Ivey

Customer service expert

3030 Stanhope Avenue, LAKELAND, United States, 33803 / 863-***-**** / ad342q@r.postjobfree.com 1980-10-13 / Hispanic / Driving license I100733808740 Employment history

AUG 2023 - PRESENT

LAKELAND, FL

Driver, Twisting Tiger

Implementing efficient routing strategies to optimize delivery times and reduce fuel costs, demonstrating a strong understanding of local traffic patterns and road conditions.

Implement eco-friendly driving practices to reduce carbon footprint and promote sustainability initiatives for Twisting Tiger's transportation operations. Maintaining a clean and organized vehicle to represent the company's brand image and ensure a safe and professional transportation service. AUG 2023 - SEP 2023

LAKELAND, FL

Customer service associate, Race trac

Utilize customer feedback to identify areas of improvement and recommend solutions to enhance the overall customer experience at RaceTrac. Implement innovative customer service strategies to enhance customer satisfaction and loyalty, leading to increased sales and retention rates for Race Trac.

Implement innovative strategies to streamline customer interactions and enhance efficiency at RaceTrac.

Skills Problem-solving Time management

Eco-friendly practices Professionalism

Bilingual (Expert)

Languages Spanish (Highly proficient)