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Customer Service Administrative Support

Location:
San Antonio, TX
Salary:
43,000
Posted:
March 05, 2024

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Resume:

Brandon J. Thomas

**** ******** **** **

converse Texas 78109

Phone 512-***-****

E-mail ad342g@r.postjobfree.com

Objective

To use my knowledge of various industries and management skills to successfully achieve goals and work to further develop my skills professionally.

Core Strengths

Advanced skills in the use of Microsoft applications

Relationship and warehouse management skills

Customer service skills and advanced clerical knowledge

Superior administrative support skills

Excellent verbal and written communication skills

Excellent organization and time management skills

Ability to adapt to change and function in a fast-paced work environment

Meticulous attention to detail

Driven and results oriented individual

Professional experience

Clampitt Paper 10/2021-Present

Operate forklift to select orders, load and unload trucks

Select orders using provided pick list

Verify correct vendor number and customer order number

Verify correct quantities

Pack and ship as needed

Turn in verification sheet to office

Organize warehouse by product name and Vendor number

Train incoming employees

ACT PIPE SUPPLY 7/2021-10/2021

Operate forklift to load 21ft pipe on cutting rack

Use customer invoice to get measurements for each pipe for each job

Mark pipe with correct measurements

Cut each pipe using cutting machine

Sticker each pipe with printed stickers containing customer information

Thread the ends of the pipes according to customer request using threading machine

Groove the ends of the pipes according to customer requests using grooving machine

Clean each pipe free from oil or metal

Screw on nipples and fittings

Bundle by length/wrap/strap and label by job name and number

ORANGE COUNTY THERMAL INDUSTRIES 09/2018-6/2021

Operate Forklift to load and unload material.

Complete daily inventory of material

Operate shop management software (Job Boss) Receipt of materials/Shipment of materials.

Assemble materials as needed (Thermal Blankets)

Stack, Wrap and Strap outgoing shipments

Ship all outgoing shipments using Fed-Ex ship manager, UPS ship Manager

Schedule all LTL shipments

Quality check all outgoing material

Turn in outgoing paperwork and shipment receipts at EOS

RENEW LOGIC 08/2016-8/2017

WAREHOUSE MANAGER

Enhancing production

Planning, assigning and directing daily tasks

Addressing employee performance

Plan and direct the inventory and stock control programs for tile, equipment and supplies. Complete low stock report forms.

Develop procedures and recommend estimates for an orderly replacement of existing movable equipment as it becomes obsolete or deteriorates.

Evaluate the performance of assigned personnel and provide training experience as needed.

Process Implementation

Conducting Interviews

Greenstream International 02/2012 – 06/2016

INVENTORY MANAGER

Collaborate with the shipping department and ensure an efficient flow of all shipments and manage inventory of all products on a monthly and annual basis.

Perform regular quality checks on all vendor supplies and maintain record of receipts.

Train employees to efficiently manage inventory tasks and perform established procedures for WMS software.

Develop operational plans which incorporate goals and objectives that work toward the strategic direction of the organization.

Oversee the day-to-day operation of the organization.

Manage the servicing and operations of the organization with annual sales in the multiple million-dollar range.

Implement facility SOP’s from writing to execution which encompass multiple departments within the company.

SORT/RECEIVING LEAD

Leading a team of receiving clerks/sorters and supervising their workings.

Managing and overseeing the records of all received goods and supplies.

Supervising the orderly stocking and arrangement of consignments in the warehouse.

Organizing the shifts and delegating work to subordinates.

Verifying received materials with the invoice orders.

Ensuring the compliance of safety norms in the warehouse.

Synchronizing with suppliers on the subject of the shipments and delivery of orders.

Conducting recruitment, regular training and workshops for the staff

Ensuring the compliance of all legal and completion of necessary paperwork for the receipt of goods.

SHIPPING MANAGER

Determine work procedures, prepare work schedules and expedite workflow.

Issue written and oral instructions.

Assign duties and examine work for exactness, neatness and conformance to policies and procedures.

Study and standardize procedures to improve efficiency of workers.

Maintain harmony among workers and resolve grievances.

Interview and hire new employees.

Confer with other managers in the distribution center to ensure coordination of other warehouse activities.

Confer with other managers outside of the distribution center to ensure coordination of other functions such as production, inventory management and quality assurance.

Ensure correct shipment of international orders and hazardous material orders.

Identify employees’ skills and develop them by coaching and counseling employees on a regular basis.

Conduct annual performance reviews and provide continual feedback on both positive and negative performance.

Coordinating activities with the purchase division of the association. EBay (training and recommendation of separation from shipping)

Integrator (FedEx) domestic and international. Freight Forwarder/Logistics (Echo, CH Robinson).

FTL, LTL,LCL, FCL

DG (Dangerous Goods (intl) Haz-Mat Domestic Ground

LCL - Less Than Container Load (Ocean) FCL-Full Container

Air Freight - Export Hong Kong (Completed SED's, CI's, EEIN)

CENTRAL TRANSPORTATION 08/2008-1/2012

Load all moving equipment needed onto box truck

Organize available team to complete move/ Commercial and household

Drive to location with team

Unload equipment

Tag furniture going to storage

Pad all furniture before loading

Box all pictures and delicates

Load all furniture and belonging tightly in truck then strap tightly

Inventory to be stored furniture at warehouse

Clean box truck returning all straps and blankets

Turn in signed invoice

Education

Lanier High School Graduate 2000

Huston Tilloston-Business Managements Major, 2003

5S Training

CPIM training

Forklift Certification

R2 Certification

REFERENCES:

Chandra Walker 512-***-**** –Travis County Sheriff's Office

Jedadiah Baker 512-***-****-Pastor Jedediah Baker Ministries

Matt Robicheaux 337-***-****-General Manager



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