Teller at bank. Excellent customer service skills

Rachel Yates

Redfield, AR ***** * 501-***-**** * **************@*****.***

JOB OBJECTIVE

A responsible, hard-working, stay at home mom eager to return to the workforce. Looking for a career in Insurance Claims with a license in adjustment.

Education

College: Arkansas State University, Bachelors in Business Administration and Finance (in progress) Completion date not available

Certificates: Certificate of Completion in Arkansas All-lines pre-licensing course with state exam

Completion Date: 2024-01-02

Diploma: High School 05/2014

Sheridan High School – Sheridan, AR

EXPERIENCE

Bank Teller, 02/2024-Now

Relyance Bank – Redfield, AR

Handle customer money

Have knowledge of products that customers may need

Be personable to customers

Have empathy with customers at all times and establish excellent customer relationships

Keep drawer and cash counts balanced

Be constantly ready to interact with customers

Stay at Home Mom, 02/2015 – 02-2024

Home

Self-Motivated.

Maintain a clean and safe environment.

Work well without supervision.

Great housekeeping skills.

Possess reliable transportation.

Able to multitask multiple projects at one time, resulting in a smooth-running operation.

Calm under pressure.

24 Hour caregiver.

Time management.

Problem solver.

Quick learner.

Works well with others.

Waitress, 05/2013 – 02/2015

East End Café – East End, AR

Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.

Explained menu items and suggested appropriate options for food allergy concerns.

Participated in dining room side-work such as refilling condiment bottles, preparing menus, and arranging silverware packages.

Cultivated warm relationships with regular customers.

Bussed and reset tables to keep dining room and work areas clean.

Performed dining room sanitations tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.

Completed credit payments via card processing systems.

Served food and beverages promptly with focused attention to customer needs.

Medical Data Entry Clerk, 05/2012 – 08/2012

Renal Medicine Clinic – Little Rock, AR

Updated and maintained customer information, documents, and records.

Scanned documents and saved in database to keep records of essential organizational information.

Preserved customer confidence and protected operations by keeping information confidential.

Corrected data entry errors to prevent duplication or data degradation.

Checked for accuracy by verifying data and records.

Followed data entry protocols, rules, and regulations.

Compared transcribed data with source document to detect and correct errors.

Answered patient telephone calls promptly to avoid on-hold wait times.

Schedule patient appointments in a timely manner.

Core Strengths

Professional

Personable

Dependable

Reliable

Team Player

Trustworthy

Highly Organized

Very Time Flexible

Focused

Ready and willing to continue to learn

Holds empathy towards others in high regards

Other Notes

I have completed the pre-licensing course for Arkansas and am currently preparing to take the state tests for general, workers compensation, casualty, and property adjuster.

Contact this candidate