Yvette Cypress, BS, CPS, CRS, NCPRSS

The Natural Art of Helping

**** * ****** ****** #***

Philadelphia, PA 19138

ad340h@r.postjobfree.com

267-***-****

Work Experience

Peer Support Specialist Supervisor, (Journeys Program)

INGLIS COMMUNITY SERVICES-Phila, PA July 2022 to Present

Facilitated on-boarding and training for newly hired full and part-time peer support specialist according to program expectations, including daily production requirements.

Reviewed all daily session notes recorded by specialists to ensure notes supported ISP and ISP reviews.

Performed weekly chart audits to be proactive in preparing for yearly licensing requirements to continue receiving state and CBH funding.

Monitored the daily activities of the team to ensure adherence to schedules, metrics, policy and production expectations.

Conducted interviews and screens for eligible candidates to join the Journeys peer specialist team, individuals who exemplify culture and philosophies of the program.

Scheduled and conducted all weekly 1:1/ coaching sessions with team specialists. Created agenda for leadership and all staff meeting held the first Tuesday of the month.

Managed payroll and time off requests for team specialists.

Contributed ideas and introduced new workflows to improve work processes, policies and procedures designed to enhance the service recipient and specialist experience.

Nationally Certified Peer Recovery Support Specialist, (NAADAC)

MAP HEALTH MANAGEMENT, LLC - Austin, TX April 2019 to November 2021

Austin, Texas (Remotely in Philadelphia)

Conducting client "Intakes" and /or "Post Discharge Intakes" designed to build rapport based on collaboration and trusting relationships marked by communication and mutual understanding between the Person in recovery and the PRSS (Peer Recovery Support Specialist).

Assisting the Person in recovery in transforming the "Intake" into a blueprint which becomes the basis for making healthy decisions that lead to sustained long-term recovery.

Initial "Intake" content is also designed to create tailored self-inventory surveys which measure changes in one's physical, emotional and spiritual condition as individuals progress in early recovery.

Responsible for researching resources and other support networking options for family members also affected by the SUD, Substance Use Disorder and behavioral health challenges of the PIR (Person in Recovery) that aid in the healing process for those friends and family members.

Capturing PIR well-being and other data to include insurance verification and authorization for each session upon which billing criteria is determined for claims processing.

Supports Facilitator I (Clinical Team)

COMHAR INC. VANDERWOUDE CENTER –

Philadelphia, PA

August 2018 to April 2019

Coordination and/or completion of initial, annual and revision of consumer assessment for assigned caseload

Identifying in the assessment the consumer's requirements for direct supervision

Provide training to direct support professionals on the consumers support plan if a medication is prescribed to treat symptoms of a diagnosed psychiatric illness prior to the direct support professional working with the consumer

Participating in the development and formal meetings for the ISP, ISP annual updates, and all ISP revisions

Fulfilling the role of Plan Lead when a Supports Coordinator is not assigned to a consumer.

Supervising, monitoring, evaluating services and outcomes identified in the ISP

Reviewing, signing, and dating the monthly and quarterly documentation of an individual's participation and progress towards outcomes

Assure all medication management, physical site and trainings are following DHS 6400 regulations and that all consumer health records contain required state documentation.

Education

Bachelor of Science in Fashion Merchandising January 1978 to May 1982

Thomas Jefferson University - Philadelphia, PA

Certified Recovery Specialist, PCB May 2013 to May 2023

Certified Peer Support Specialist, PCB March 2018 to 2024

Nationally Certified Peer Recovery Support Specialist, NADACC

National Certification Commission of Addiction May 2019 to 2024

Professionals

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