Customer Service Representative
Resume:
S. MICHELLE MADDEN
Valley, AL *****
**********@*****.***
Outstanding customer service with the abilities in creative, coordinating improvement programs. Skilled in training, teamwork, and focusing on the customers or products. Authorized to work in the US for any employer
Work Experience
Chicken Inspector
John Soules Foods - Valley, AL
Present
DSI chicken inspecting and grading the chicken product used to create breaded and grilled chicken products.
Production Worker
HelloFresh - Newnan, GA
May 2021 to April 2023
Performs activities as directed on the production line. The production associate is responsible for following all safety, GMP, and SQF policies / procedures, as well as adherence to PPE / hygiene policies in cooperation with the supervisor.
On-site Temperature Taker
Planet Forward - LaGrange, GA
November 2020 to April 2021
Taking Temperature of employees, along with questions regarding Covid19 HR Specialist
Semo / Zabis - Opelika, AL
August 2020 to November 2020
Meeting and greeting candidates, performing interviews and doing follow ups on candidates Recruiter
DS Staffing - Opelika, AL
August 2019 to October 2019
Meeting and greeting candidates, performing interviews and doing follow ups on candidates Customer Service Representative
ACI Worldwide / Manpower - Auburn, AL
March 2019 to May 2019
Served multipile customers with online account over the phone Insurance Agent
Angela Hanson Liberty National - Columbus, GA
January 2019 to February 2019
Selling life insurance to small business or groups General Laborer
JoAnn's Fabrics and Crafts - Opelika, AL
August 2018 to November 2018
Assisted with the unloading of trucks, Checking for damages and defects of merchandise, and prepared the merchandise for shipping.
Assembler
Seoyon E Hwa - LaGrange, GA
February 2018 to May 2018
Checking products for defects, prepared products for shipping. Material Handler
Mando - Opelika, AL
January 2016 to September 2017
Read work orders to understand and help implement the proper procedures of assembly, took inventory of materials and made orders where necessary.
Customer Service Representative
ACI Worldwide / Manpower - Auburn, AL
October 2015 to December 2015
Served multiple customers for online accounts over the phone Customer Service Representative
Afni - Opelika, AL
February 2015 to September 2015
Educating the customers on products and options to their needs online or by phone Order Picker
GFA, Inc. - West Point, GA
June 2014 to November 2014
Received and correctly processed both written and verbal instructions Verified parts numbers and placed parts in the in appropriate shipping containers. Operator
Adient West Point - West Point, GA
August 2013 to May 2014
assembled seats for cars
Cashier/Customer Service
Walmart - Valley, AL
March 1996 to July 2010
stocking, cashier, and assisting customers
Education
Diploma in Medical Laboratory Technology
Miller Motte College - Columbus, GA
February 2011 to July 2013
Valley HighSchool - Valley, AL
August 1990 to June 1994
Skills
• Knowable of human resource procedures Conflict resolution Shows compassion and trustworthy skills Focus on the candidates needs Train in urinalysis and phlebotomy
• Patient Care
• Materials Handling
• Interviewing
• Assembly
• Recruiting
• Customer service
• Recruiting
• Conflict management
• Relationship management
• Laboratory experience
• Assembly
• 5S
• Customer service
• Cash handling
• Cash register
• Customer relationship management
• Sales
• Customer service
• Conflict management
• Cash handling
• Cash register
• Customer relationship management
• Computer skills
• Microsoft Excel
• Communication skills
• Supervising experience
• Sales
• Recruiting
• Interviewing
• Microsoft Word
• Microsoft Powerpoint
• Customer retention
• Microsoft Outlook
• Retail sales
• Manufacturing
• Assembly
• Phone etiquette
• English
• Medical terminology
• Warehouse experience
• Customer support
Contact this candidate