Christopher C. Dickerson
Brookshire, TX
832-***-**** ad33ze@r.postjobfree.com
Professional skills: For more than twenty years, I have had outstanding success as a manager in the retail business as well as automotive industry. I have gone into low performing store and turned them into very profitable stores with my abilities to manage, coach, and communicate with employees to be the best they can be. My greatest career achievement was when I led a team to build, from the ground up and state of the art, Big O Tire store in Broomfield, CO. This new store had turned out several million dollars in the first year of business. “When the TEAM achieves, WE ALL achieve” is my motto.
EDUCATION
Bachelor of Science in Kinesiology/Secondary Education
Stephen F. Austin State University
Fall of 2000
PROFESSIONAL EXPERIENCE
03/16-present Katy Independent School District Katy, Texas
In-Class Support Teacher
Responsibilities:
Perform any special duties the classroom teacher may have.
Prevent students from leaving classroom unless necessary.
Check the class roll as required by administration.
Let the school nurse know if a child needs medication.
Notify the school of any serious problems or issues with students.
Follow the lesson plan that the teacher had left.
Leave a summary of work completed in each class.
Monitor student progress and report to case manager.
Assume same responsibilities as a regular classroom teacher.
06/13-12/14 Goodyear Orlando, Florida/Cypress, Texas
Store Manager/Assistant Store Manager
Responsibilities:
Responsible for total sales and employee development throughout the store.
Oversee budgeting, employee payroll, and variances with sale gains over present month verses last year present month.
Control Profit and Lose variances for present month verses last years present month, i.e. (P&L) including performing monthly inventories.
Responsible for all daily procedures and safety issues, including company policies and procedures.
Responsible for customer issues.
Oversee sales objective reports for the day’s business and month sales projections for the
present month.
Quality Control and Quality Assessments on Completed Services.
Building Quality Control and Quality Assessments for Service Operations.
08/12-06/13 PepBoys Apopka, Florida
Sales/Service Manager
Responsibilities:
Responsible for total sales throughout the store.
Oversee budgeting, employee payroll, and variances with sale gains over present month verses last year present month.
Handled outside part purchases and warranty control issues.
Handled custom service maintenance on vehicles and special request for service on all vehicles.
Responsible for all daily procedures and safety issues, including company policies and procedures, and customer issues.
Quality Control and Quality Assessments on Completed Services.
Building Quality Control and Quality Assessments for Service Operations.
08/11-8/12 Tires Plus Eustis, Florida
Sales Manager
Responsibilities:
Responsible for total sales throughout the store.
Oversee budgeting, employee payroll, and variances with sale gains over present month verses last year present month.
Oversee training for tech development.
Handled outside part purchases and warranty control issues.
Handled custom service maintenance on vehicles.
Responsible for all daily procedures and safety issues, including company policies and procedures.
Responsible for customer issues.
Quality Control and Quality Assessments on Completed Services.
Building Quality Control and Quality Assessments for Service Operations.
04/09-08/11 Tire Kingdom/ Big O Tire Broomfield, Aurora, Littleton, Colorado; Eustis, Florida
Store/Service Manager
Responsibilities:
Responsible for total store sales.
Oversee budgeting, employee payroll, and variances with sale gains over present month verses last year present month.
Control Profit and Lose variances for present month verses last years present month, i.e. (P&L) including performing monthly inventories.
Oversee training for employee development.
Handled outside part purchases and warranty control issues.
Handled custom service maintenance on vehicles.
Responsible for all daily procedures and safety issues, including company policies and procedures.
Managed profit gains from prior years gross sales for three different Big O locations in
Colorado district.
Responsible for customer issues.
Quality Control and Quality Assessments on Completed Services.
Building Quality Control and Quality Assessments for Service Operations.
08/08-04/09 Midas, INC. Thornton, Centennial, Littleton, Colorado
Store Manager
Responsibilities:
Responsible for total sales.
Oversee budgeting, employee payroll, and variances with sale gains over present month verses last year present month.
Control Profit and Lose variances for present month verses last years present month, i.e. (P&L).
Handled of outside part purchases and warranty control issues.
Handled custom service maintenance on vehicles.
Responsible for all daily procedures and safety issues, including company policies and procedures.
Managed profit gains from prior years gross sales for three different Midas locations in
Colorado district.
Responsible for customer issues.
Oversee employee training.
Quality Control and Quality Assessments on Completed Services.
Building Quality Control and Quality Assessments for Service Operations.
01/06-08/08
Firestone
Littleton, Colorado
Manager of Tire Sales
Responsibilities:
Control over tire sales and service sales throughout the store.
Oversaw inventory of tires and parts in the store.
Responsible for 85% of tire sales to customers.
Handled outside business-to-business sales with potential fleet accounts as well as customer issues.
Responsible for daily store procedures and control over P&L, Quality Control and Quality Assessments on Completed Services.
Building Quality Control and Quality Assessments for Service Operations.
07/06-12/06
Tool King, INC
Lakewood, Colorado
Assistant Operations Manager
Responsibilities:
Responsible for 100% of the store sales.
Quality Control and Quality Assessments on Completed Services. Building Quality Control and Quality Assessments for Service Operations.
Handled employee issues, customer issues, and corporate issues, employee training.
Constructed monthly Safety and Store meetings for employees, including Folk-Lift safety meetings. Handled warehouse operations, shipping, and organizations of freight and products.
Controlled over all store operations including inside and outside advertising, internal and external internet issues, and corporate policies and procedures.
Ran effective training with vendors, such as DeWalt, Makita, Milwaukee, Bosch, Porter
Cable, Stanley/Bostitch, for the employees and staff.
SPECIAL SKILLS:
Coaching: Assistant coach for various youth sports teams through church organization
Referee for various organizations
Computer skills: Windows, Excel, Power Point, Outlook
References Available Upon Request.