Customer Service Representative

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Tracy D. Gholar Robinson

*** ********** ***., **** ******, LA 70549 *337-***-***** ms.la

REER OBJECTIVE

Focused professional with 25 y f experience and a proven knowledge of conflict resolution,

customer communications, and customer needs assessment. Aiming to leverage my skills to

successfully fill the Customer Service Representative role at your comy

XPERIENCE

COUSHATTA CASINO RESORT, Kinder, LA

Table Games Dealer, Aug. 2014-Present

tomer Serv People Relatio ills. Able to perform duties with confidence and

Xperience to assure returned

JEFFERSON DAVIS PARISH SCHOOL BOARD, Jennings, LA

Substitute Teacher, Aug 2004 — Present

Ability to follow and implement a lesson plan formulated for all subjects and grade levels while

maintaining the natural daily scheduled routines and procedures. Interacts with the age

appropriate needs of the students through problem-solving, implementing life skills, behavior

interventions, and mentoring.

STATE UNIVERSITY

Lake Charles, LA

Bachelor of Science in Criminal Justice (May

ADDITIONAL SKILLS

Data Entry Skills — able to type S0wpm

anizational and Time Management Skills

© Ability to Multitask

REFERENCES

References available upon request

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lI O x

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