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Customer Service Tax Preparer

Location:
East Orange, NJ
Posted:
March 04, 2024

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Resume:

Elizabeth Harris

862-***-**** ad33yg@r.postjobfree.com Newark, New Jersey

Summary of Qualifications

Passionate and organized professional tax preparer with a strong attention to detail and accuracy. An individual who understands the importance of time management, computer proficiency and communication skills. Inspired and highly motivated display my skill set and gain more experience. Professional Experience

Non-CDL Driver

Easton Coach( Region 5 )/ NJ Transit Access Link July 2023 - Current

● Transported clients to their destinations, safely and on time.

● Drove clients to events and other locations according to activity schedules.

● Coordinated with team members and followed traffic laws & safety regulations.

● Demonstrated professional conduct with clients with outstanding customer service.

● Checked vehicle before and after each shift for any damages,interior and exterior. Professional Tax Preparer

Jackson Hewitt Tax Services December 2008 – Current

● Execute outstanding customer service skills to internal and external customers.

● Knowledge of Federal, State and Local codes for tax preparation.

● Master at multi-tasking priorities during busy work hours.

● Generate business growth and client retention by building positive rapport. Allied Universal Security Officer/ Dispatcher

Hudson County College October 2022 – December 2022

● Execute outstanding customer service to all guest, students and management.

● Assist management with photography of student ID Badges and valid stickers.

● Conflict Resolution and problem solving.

● Answer incoming and outgoing calls, concerns pertaining to the College

● Multi-Radio communication

● Strong Verbal Communication Skills

● Team Building and Leadership

● Strong attention to detail with a sense

of urgency and flexibility

● Problem Solving/ Conflict Resolution

● Coachable/ Swift Learner

● Organized, Dependable & Reliable

● Asset Protection

Front End Clerk/ Online Delivery Ambassador

Stop & Shop Supermarket January 2022 – March 2022

● Always maintain positive and enthusiastic attitude to each guest

● Assist management with training new employees on fulfilling mobile orders.

● Executing techniques to handle heavy workloads of mobile orders. Asset Protection / Customer Host

Walmart Superstore /Hiram Ga August 2021 – October 2021

● Monitor operational activities to reduce theft.

● Provide superb customer service skills to every customer.

● Knowledge of company’s protocol and procedures on merchandise safety.

● Execute conflict resolutions with team and management. Education

GED

Bernie L. Edmundson Adult High School April 2003 – June 2003 Early Childhood Education

Essex County College June 2003 (College Credits no degree) Complete, consolidate, or verify the work of others such as payrolls, general stores reports, reports of value of material carried in general stores, authorization completion reports, and Meter Group operation. 2. Compute costs, such as sundry sales, accident costs, interchange and auditors' charges, Telephone Company or other utility company billing. 3. Assign account numbers on various documents in accordance with the appropriate accounting guidelines. 4. Perform posting and clerical work, such as compilations and computations, prepare requisitions from material orders, and check purchase order information. 5. Maintain continuing property records and maintain and validate inventory levels. 6. Prepare scrap recommendations, issue credit tickets with line material tally sheets, and post and process time sheets. 7. Prepare and check work orders and material lists from sketches prepared by others. 8. Compile and record data on maps and records such as substation apparatus records, meter history records, and transformer records. 9. Prepare reports from information posted on summary sheets such as retirement reports, payroll analyses, reports of work for customers covered by blanket policies, watt hour meters on lines and in stock, watt hour meter performance, meters with billing constants, transformer reports, reports of poles replaced and construction transferred, street lamp reports, petty cash reports and summaries of fuel issues. 10. Perform other office duties including but not limited to: meter, wiring inspection and externally generated work and underground utility facility location functions. 11. Arrange, file and handle correspondence; compose correspondence for approvals, utilize computer applications such as word processing, spreadsheets and graphic programs to prepare letters and charts from information gathered and/or provided. 12. Operate automated office equipment.

13. Duplicate engineering drawings on engineering copiers and plotting equipment. 14. Assist others by driving a car or light truck, process mail, serve as messenger, and run errands. 15. Assist other employees in office work.

16. Perform other similar skilled work.



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