CHAD BRODIE

*** ***** *** *** ***** CA, *****

Telephone: 925-***-****

Email: ad33y1@r.postjobfree.com

SUMMARY

● Operations Management with over ten years of operations and logistics experience.

● Strong management experience with teams ranging from 15-1000+ in all facets of operations.

● Recognized as a top performer with the ability to manage multiple responsibilities simultaneously, proactively resolve issues, analyze trends, and consistently met and exceed established targets and objectives.

● Ability to work cross-functionally to meet customer expectations while working under fast-paced, high-volume, time-sensitive environments.

● Superior investigative skills, with the ability to gather data, troubleshoot, and problem-solve; strong written, oral, and technical aptitude.

PROFESSIONAL EXPERIENCE

Builds Technician Manager- Doneboard, Union City, CA 10/2021 - 10/2023

● Managed a team dedicated to intake and shipments of devices for client partners.

● Troubleshoot technical issues for client partners.

● Planned, executed, and presented specific quarterly goals for the team.

● Communicated with clients to verify compatibility of technology.

● Administered Jamf, Okta, Gsuite, and other productivity and networking apps on clients devices. Digitalization Logistic Manager - Alphabet, Adecco; Mountain View, CA 1/2019 - 12/2019

● Procured sensitive medical equipment from multiple locations globally.

● Established a monthly shipping and receiving network.

● Established and maintained a storage for medical equipment. Vehicle Test Operator (Waymonaut) - Waymo Alphabet, Adecco; Mountain View, CA 12/2017 - 12/2018; Canary- 05/18, Map Expansion- 02/18, Special Assignments 05/18 ● Managed and operated a self driving technology in testing and customer facing environments. ● Performed structured viability tests in a controlled remote environment. Digitization Services Operations Lead - Google gTech, Adecco; Mountain View, CA 02/2016 - 05/2017

● Led a team of 10 gTech Shoppers, Editors, and Photographers who imaged products to be placed on a digital platform for Google partners.

● Captured merchant product data while maintaining growth and innovation in three regions. ● Created, Tested, and Implemented a mobile self service photo studio for in-store merchant use. ● Maintained and warehoused equipment from previous projects along with obtaining new equipment for future growth in the digitalization field.

VP of Logistics Operations- Piggyback Technologies; San Diego, CA 08/2015-12/2015

● Directed and optimized the daily movement of parcels operation of 200 couriers across three regions.

● Built and executed a plan for hiring, communicating, and expanding operations as warranted by our contracting partners.

Operations Transportation Lead - Google Express, Adecco; Mountain View, CA 10/2013 - 02/2015

● Led a team of 20 Google Express dispatchers, and managed more than 1000 couriers, across seven regions, while ensuring all parcels were delivered accurately and on time for the best customer experience.

● Worked cross-functionally across seven regions, with vendor partners, to implement best practices and steady growth.

● Subject matter expert of operational and logistical tools including the Google Express Mission Control System (MCON), Express Fleet Systems, CRM Systems (gCases) and Courier App. ● Analyzed system trends and inefficiencies through dashes and worked cross-functionally with engineers to create support tools and an efficient work flow.

● Onboarded and launched the East Coast Transportation Team to support expansion of Google Express to the four East Coast locations.

● Integrated and tested the digitization of courier data with the launch and facilitation of the Courier App software among seven vendor partners to increase order visibility. Operations Dispatcher - Google Express, Adecco; Mountain View, CA 02/2013 - 10/2013

● Managed the inbound and outbound process of more than 20,000 parcels per day, across seven locations, in a fast paced environment.

● Onboarded dispatcher training cross-functionally for all new Google Express employees. ● Identified process-optimization opportunities, developed project plans, escalated risks, and implemented support tools by collaborating with leadership including Customer Support, Fulfillment, and Courier Partner Managers.

EDUCATION

San Jose State University; San Jose, California

05/2009

Bachelor of Arts, Geography

Minor in Aviation

SOFTWARE APPLICATIONS

Office 365 Mission Control (MCon) Express Fleet Systems Courier App G Suite Novell Systems Unimatic Systems CRM systems (gCases)

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