Data Entry Continuous Improvement
Resume:
Wendy Huggins
*** ********* ******* **** *********, Tennessee. 37920 865-***-****
*******@*****.***
Objective
Seeking a part-time position where I can continue to develop my skills and excel. I am A friendly, loyal individual who has an ambition to succeed in any given environment. Always up to a challenge whatever the situation. I get along well with others and work effectively on my on. Profile
Goal orientated with leadership capabilities
Excellent communication skills
Practice continuous improvement of customer satisfaction Talent for leading others in a mindset if teamwork Accustomed to handling sensitive, confidential records Highly motivated with strong organizational skills Ability to work independently and manage time efficiently Skilled in Kaizen-a culture of continuous improvement focused on improving specific areas of the company The ability to build rapport with others in a multicultural environment Relevant Skills
● Exceeded expectations for credibility, on-site verification by investigating all problems while gathering information for facts to find root causes
● Greatly reduced number of issues between production control department and customers using investigation and experience to avoid future duplication of problems
● Implemented foresight/credibility programs for consignment business by being creative and preparing presentations and visual materials to represent department and company
● Committed to maintain confidentiality of company standards
● Always at target and occasionally higher on collaboration /teamwork
● Maintain relationships with others and recognized as a leader
● Talent for leading others in collaboration and a teamwork environment
● Ability to perform effectively in a high pressure, time efficient setting 2
Experience
JULY 2005 - AUGUST 2015
Denso Manufacturing Maryville, TN - Senior Office Associate
● Enter Manifests for customer orders and prepare for logistics team to ship.
● Coordinate and process emergency parts orders from customers.
● Investigate variances between orders and find root cause to prevent further problems.
● Process customer returns and assure credit is received from suppliers
● Organize and coordinate company functions
● Create presentations for all levels of management
● Strongly support department goals and efforts to make improvements
● Use all tools-knowledge available to investigate, verify and make conclusions if any issues
● Train and mentor new office associates
● Work well with suppliers, team members and understand who and when to make contact to communicate or act on any problems or concerns AUGUST 2000 - JULY 2005
Logo Pros, Inc
Knoxville, Tennessee - Bookkeeping/Billing
● Assist customers with billing concerns/problems
● QuickBooks payroll, quartely/yearly taxes
● Accounts Receivable/Payables
● Financial Reports- Profit & loss balance sheets
● Employee insurance and benefits
MARCH 1991 - AUGUST 2000
Knox- Chapman Utility District, Knoxville, Tennesee - Customer Service/Assistant Bookkeeper
● New meter water and sewer service
● Collect on overdue accounts
● Bank drafts
● Assign new account numbers for sub-divisions and apartments
● Upload meter readings from hand-held computers to main frame
● Dispatch service personnel for water leaks and sewer inspections
● Obtain monthly data for statistics of utility billing, vehicle mileage, billing totals and revenue report for budgeting purposes
● Assist with payroll, insurance, payables, quarterly taxes and other bookkeeping functions
● Daily bank deposits, balancing customer payments 3
Education
1978 - MARCH 2000
Hawassie College, Madisonville, TN Business Courses pertaining to job, worked at Fort Loudoun Electric Cooperative Madisonville, TN JUNE 1976 - MAY 1978
Vonore High School, Vonore, TN
Diploma
MAY 1974 - MAY 1976
South Doyle High School, Knoxville, TN
Training
Dataquest Corporation Charolette, NC
Utility Billing, Administrator Workshop
Solutions On-Que Columbia, TN
Word for Windows, Excel for
N2 The Net Cookeville, TN
Utility Billing, Administrator Workshop
Associated Corporate Consultants Nashville, TN
Principals of Time Management, Communication and Teamwork, Stress Management CompuTrain Computer Learning Center Knoxville, TN
Word, Excel, PowerPoint, Access, File Managing, Desktop Publishing, Web Navigation, Advanced Tools for Windows
Fred Pryor Seminars Knoxville, TN
Microsoft Office, Advanced Seminar
References
Michael Buckley Owner, Logo Pros, 865-***-****
Donna Goddard Goddard Construction
Anthony Wright Retirement Specialty Group 865-***-****
Contact this candidate