Zoro Maseko (Healthcare Assistant)

Address: Gauteng, South Africa

Email: ad33wz@r.postjobfree.com Mobile: +27-771-***-**** / 083-***-**** Personal Profile

A dedicated employee with the eagerness and ability to learn and excel in any work environment. A compassionate and patient-oriented Healthcare Assistant. Works very hard and always like to ensure that her work has been done to a good standard. Able to conceptualize, analyze, effectively communicate and positively respond to critical feedback to issues related to her care work Skills

Soft Skills

Time management

Effective communication

Hard Skills

Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Access.

Medical Record management

Monitoring vital signs and changes

Performing CPR+ first aid

Reading and writing skills

Data entry

Employment History

Selwy Segal Old Age Home (Life Recovery Centre), South Africa Healthcare Assistant January 2021 – July 2023

Key Responsibilities

Assisting with personal care which may include bathroom functions, bathing, grooming, dressing and eating.

Following a prescribed healthcare plan which may include assisting with exercise and administering medication.

Ensuring ther home is organized according to their needs and that safety measures are in place.

Providing emotional support and encouragement to perform necessary tasks.

Providing mobility assistance that may be required for example helping clients in and out of bed, a chair or a wheel chair.

Monitoring and reporting changes in health, behavior and needs.

Keeping proper care records and reporting changes to the nursing team.

Encouraging socialization and participation in facility social activities. Susan Syndrome Old Age Home, South Africa

Healthcare Assistant April 2017 – September 2019

Key Responsibilities

Assisting with personal care which may include bathroom functions,bathing,grooming,dressing and eating.

Following a prescribed healthcare plan which may include assisting with exercise and administering medication.

Ensuring the client’s home is organized according to their needs and that safety measures are in place.

Assisting with some light work.

Providing emotional support to perform necessary tasks.

Providing mobility assistance that may be required for example helping the client in and out of bed,a chair or a wheelchair.

Escorting the client to medical and other appointments.

Monitoring and reporting changes in health, behavior and needs. Kronendal Old Age, South Africa

Private Healthcare Assistant December 2015 – March 2017 Key Responsibilities

Assisting patient with getting out of bed in the morning and helping her get dressed.

Bath the patient and check individual’s vitals first thing during this time.

Administering personal hygiene assistance to patient at her bedside.

Collaborating with other healthcare professionals such as Doctors, Nurses, Physiotherapists to give patient more adequate care.

Massaging patient to offer comfort or to apply a scientific treatment. Luthuli House, ANC, South Africa

Call Centre Agent February 2014 – November 2015

Key Responsibilities

Answering incoming calls and responding to emails and Management and resolving callers’ complaints or queries.

Identifying and escalating issues to supervisors and researching required information using available resources.

Documenting and call information according to standard operating procedures.

Following up calls where necessary and completing call logs and reports. Languages

English,Setswana,Isizulu & Tshivenda

Hobbies

Reading, Watching television and Gardening

Achievements

Receiving 80 % positive feedback from patients and their families for caring attitude, exceeding the team's goal by 80%.

Achieving high standards of hygiene health and safety to 100%, with zero incidents.

Reducing work load by 10%.

Provided incontinence care and bed baths, maintaining 100% patient dignity at all times.

Received 100% ratings on punctuality, efficiency and compassion

Improved patient and staff engagement by 50%

Documenting and reporting patient care data into electronic charts with 100% accuracy.

Implemented a core progress monitoring system which proved to be 50% efficient than the previous one

Received 100% ratings on punctuality

Increased patient response to special needs care plans by 50%

Controlling and administering medication, establishing regular reminders to ensure 100% on-time intake.

Established turning and repositioning routine for bedridden patients that led to 60% reduction in reported bedsores. Education

Community Health Care Worker Certificate SAVF Nursing Training Centre (2017)

Certificate in Home Based Health Care Thuto Bophelo Academic Nursing Training Centre (2015)

Grade 12 National Senior Certificate (1992)

Additional Information

Code 10 Driver’s Licence, Available Immediately, In need of VISA Sponsorship References

Available Upon Request

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